Bannatyne Lodge Care Home

Manor Way, Peterlee SR8 5SB
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9.6 53 Reviews
  • Bannatyne Lodge Care Home, Peterlee
Bannatyne Lodge Care Home is situated in Peterlee, County Durham, close to the nearby coast.

The home is well decorated and offers spacious, well-maintained communal areas for everyone to enjoy, relax and socialise in.

Bannatyne Lodge offers a range of care types, from residential care for the frail elderly to nursing care for those with dementia. The home also has a respite service in which can be used for shorter periods of time to suit and offers YPLD care.

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Care Provided by Bannatyne Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Beveley Stubbs (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Bannatyne Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,039 – £1,039
    • Self-Funded Residential Dementia Care £1,039 – £1,039
    • Self-Funded Nursing Care £1,065 – £1,065
    • Self-Funded Nursing Dementia Care £1,065 – £1,065
    • RESPITE Self-Funded Residential Care £1,039 – £1,039
    • RESPITE Self-Funded Residential Dementia Care £1,039 – £1,039
    • RESPITE Self-Funded Nursing Care £1,065 – £1,065
    • RESPITE Self-Funded Nursing Dementia Care £1,065 – £1,065

  • We don't charge any top ups on our rooms.
  • (these prices are only a guideline, please contact Bannatyne Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome, the home operates protected meal times so that residents are able to focus on the delicious food they are served with.


  • Parking

  • Parking to the rear of the home.


Bannatyne Lodge Care Home Reviews (53)

Total of 53, showing 41-53
9.6

Bannatyne Lodge Care Home has a Review Score of 9.6 (9.580) out of 10, based on 22 reviews in the last 2 years. Over all time Bannatyne Lodge Care Home has 53 reviews.

Overall Experience

  • 30
  • 20
  • 3
  • 0
  • 0

Date Published

53
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31

Review from June H (Wife of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the time my husband has been at the home, everyone has been excellent to him and the care they have given him has been great. I did work in care 10 years ago and this home is one of the best I have been in. The staff are caring and understanding, nothing is too much for them. They put the resident
first before anything. They care for both resident and family.

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Review from P F (Friend of Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly home. Staff always smiling and happy. Always lots of activities for them to do. The cook always makes fresh dinners and lots of vegetables.
Domestic and care staff always working very hard.
Garden always kept very tidy.
Always very polite when ringing up.

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Review from Marion H (Relative of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was resident for 8 years. She was very well looked after.

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Review from Ken F (Son of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was commenting on how well she looked after the staff maintained her dignity. We found this home totally satisfactory and I would recommend the environment.

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Review from Colin C (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice people. Staff are caring and attentive.

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Review from Claire C (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care all needs are met, Clean, beautiful meals.

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Review from Margaret C (Friend of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff very helpful and extremely friendly.

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Review from Ken F (Regular Volunteer) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As the son of a former resident who was here for many years, I still come to this home two afternoons a week to help at bingo. I find the service and staff still excellent and the home is still friendly and welcoming.

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Review from Colin I (Son of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run and pleasant establishment, kindness is obviously very high on the agenda. Clean and comfortable, I am very happy with the care and attention that my mother is getting. I have not got any complaints, the standard is extremely high.

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Review from Ian W (Son of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very friendly atmosphere. The staff are very approachable and advice is given freely if asked for. There are lots of activities ie. bingo, dominos, trips to costa coffee, hairdressing service on hand weekly. Rooms are clean and airy.

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Review from Ben B (Grandson of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bannatyne Lodge is a welcoming home for all visitors, my grandma feels comfortable been here since day one. Staff are very caring for the residents and visiting family and friends.

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Review from Jennifer B (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bannatyne Lodge is a lovely place to come and visit residents. It's kept clean, tidy and always has a lovely smell as you walk around. All staff are lovely, friendly and polite who also look after the residents fabulously. My mam has been here for nearly one year and loves it here.

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Review from W B (Son of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite and very friendly and give you a warm welcome and are always very helpful in any way they can.

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Current Review Score: 9.6 (9.580)

Overview of Review Score

The Review Score of 9.6 (9.580) out of 10 for Bannatyne Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.580 for Bannatyne Lodge Care Home is calculated as follows: ( (165 Excellents x 5) + (76 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 257 Ratings = 4.58

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bannatyne Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Julie Armstrong

Job Title: Home Manager

Joined: 2010

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Julie has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Julie uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Julie said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about Bannatyne Lodge, Julie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.