Barrington Lodge Care Home has a Review Score of 9.6 (9.618) out of 10, based on 20 reviews in the last 2 years. Over all time Barrington Lodge Care Home has 52 reviews.
Review from C C (Daughter of Resident) published on 8 February 2023
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Review from Doreen E (Wife of Resident) published on 26 January 2023
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Review from J H (Daughter of Resident) published on 15 December 2022
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Review from H S (Friend of Resident) published on 1 December 2022
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Review from Claire C (Respite Resident) published on 17 November 2022
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Reply from Katie Barnett, Marketing Executive at Barrington Lodge Care Home
Thank you, Claire, for your kind comments about our care team. It is so nice to hear that you enjoyed your stay with us so much. If you ever need anything in the future, please do not hesitate to reach out.
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Review from J R (Respite Resident) published on 13 September 2022
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Reply from Katie Barnett, Marketing Executive at Barrington Lodge Care Home
Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Barrington Lodge Care Home. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.
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Review from Barbara O (Resident) published on 11 May 2022
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Review from Brian B (Son of Resident) published on 6 April 2022
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Review from Neil R (Son of Resident) published on 30 November 2021
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Review from P W (Resident) published on 9 September 2021
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Review from H S (Resident) published on 9 September 2021
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Review from Diane R (Daughter of Resident) published on 9 April 2021
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you, Diane, for your comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.
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Review from John C (Friend of Resident) published on 15 March 2021
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you, John, for your comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Lisa P (Relative of Resident) published on 15 February 2021
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you, Lisa, for your comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.
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Review from S R (Resident) published on 26 August 2020
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.
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Review from B L (Son of Resident) published on 15 June 2020
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
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Review from R P (Daughter of Resident) published on 27 March 2020
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you, for your comments about Barrington Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We have also acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
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Review from Anneka A (Nephew of Resident) published on 3 March 2020
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Reply from Olivia Shields, Marketing Assistant at Barrington Lodge Care Home
Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.
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Review from Alex H (Son of Resident) published on 3 September 2019
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Reply from Jasmine Bracken, Marketing Administrator at Barrington Lodge Care Home
Thank you, Alex, for letting us know how we are doing at Barrington Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Pauline W (Daughter of Resident) published on 18 July 2019
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Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home
Thank you, Pauline, for letting us know how we are doing at Barrington Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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The Review Score of 9.6 (9.618) out of 10 for Barrington Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.618 for Barrington Lodge Care Home is calculated as follows: ( (163 Excellents x 5) + (57 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 233 Ratings = 4.618
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barrington Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Apr 2021
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