Barrington Lodge Care Home

Berkshire Place, St Andrews Way, Bishop Auckland DL14 6XX
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9.6 52 Reviews
  • Barrington Lodge Care Home, Bishop Auckland
Barrington Lodge Care Home is found in Bishop Auckland, County Durham, in a central location close to local amenities.

The team there help enable people of all abilities to live their lives as fully and independently as possible, supported by a friendly care team.

Barrington Lodge has two units - one which cares for people living with dementia and another which supports people with physical disabilities. Residents can stay here on a permanent basis or just for short term respite visits.

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Care Provided by Barrington Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maninder Matharoo (Acting Manager)
  • Admission Criteria
    • Separate units for mentally disordered patients
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barrington Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Barrington Lodge Care Home Reviews (52)

Total of 52, showing 41-52
9.6

Barrington Lodge Care Home has a Review Score of 9.6 (9.618) out of 10, based on 20 reviews in the last 2 years. Over all time Barrington Lodge Care Home has 52 reviews.

Overall Experience

  • 33
  • 13
  • 3
  • 2
  • 1

Date Published

52
2
13
20
32

Review from Stewart H (Friend of Resident) published on 12 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Barrington Lodge to be kept to a very high standard, and the staff were all very courteous, polite and helpful to residents and visitors.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you, Stewart, for letting us know how we are doing at Barrington Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Colin H (Brother of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care home very satisfactory with good staff.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from D B (Son of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good all round for care.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Stephanie S (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would like to say a big thank you for the great care and attention given to my mother. The staff take time out to talk and listen to any queries or advice that I may have. The support is outstanding.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Carole F (Friend of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the 1st time of visiting this care home, we found the staff very caring, welcoming, helpful and friendly and over the past weeks, we've found them all the same. They treat residents with respect and understanding, helping where they can. Although busy when we call they do still have time for a
quick chat, which is so lovely. Easy parking, bright and airy inside helps make this a lovely care home.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you, Carole, for your comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Sharon R (Sister of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrington Lodge cared for my sister during the last weeks of her life. She was treat with compassion, empathy, and the care she received was second to none. The family would like to thank Barrington Lodge staff for the excellent care my sister received. I would highly recommend this Care Home. They
were a godsend.

Reply from Ronnie Cavanagh, Marketing at Barrington Lodge Care Home

Thank you, Sharon, for your lovely comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Stella A (Respite Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I spent 2 weeks in this home. The nursing/carers were kind and welcoming but they had no time to do their job - "to care". Some were good. Some needed more training in how to speak to people, how to behave and needed help with hygiene. My room was disgusting. The carpet was filthy, with huge black stains.
Ugh!. The bedding was thin and washed out. The chair was uncomfortable and unsuitable for someone with broken limbs. Washing facilities inadequate. Bed rarely made properly. One instance, a carer spill the catheter bag - mopped it up with my towel - not replaced that day and floor not cleaned. A very uncomfortable experience. The food was very poor, unappealing and very bland unless you love mashed potatoes and corned beef and had diarrhoea for 10 days - no treatment. The doctor called but did not come.
On a bright note, the independent team were excellent. I could write a book about it. The medication dispensing erratic and not always recorded.

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Review from Rita C (Sister of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the care and attention given to patients by everyone. It was so clean and tidy I have never known my brother so content, as I have been so worried about him.


I myself have always had a dread of going into a care home (not anymore) and I would most certainly choose Barrington

Lodge.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Barrington Lodge Care Home

Thank you, Rita, for your kind comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.


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Review from Thomas D (Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Nice carers. Good food.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Barrington Lodge Care Home

Thank you, Thomas, for sharing your most recent experience at Barrington Lodge Care Home. We are pleased to hear it has been so positive. If there is anything more we can do, please let us know. Have a wonderful day!


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Review from D H (Son of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is generally OK but could be better. Cleanliness is sometimes lacking and staff need to be asked to clean/change my father. Housekeeping is again only passable.
Food is good and plentiful and regular. Most of the time there is not enough staff on to patients.
I would like to see more activities
for the residents to do.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Barrington Lodge Care Home

Thank you for taking the time to leave us feedback on your experience with us. We pride ourselves on providing exceptional service, so we are disappointed to hear that you feel this is not the case in some areas. We take all comments seriously and see them as an opportunity to improve the services we provide. Would you be willing to discuss your comments further? Please contact the Home Manager directly to arrange a visit. Thank you.


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Review from Marie C (Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found my experience at Barrington Lodge very good. All staff so very helpful and friendly. The facilities were excellent as were the rooms. The food and menu was also extremely good. Would recommend this rehab facility, giving me confidence for when I go home.

Reply from Carl Duncker, Marketing Manager at Barrington Lodge Care Home

Thank you, Marie, for your comments about your recent experience at Barrington Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from David B (Son of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Barrington Lodge for just over two years. We were very happy with the quality of care she received. Staff were always pleasant, caring, sympathetic and considerate. Highly recommended.

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Current Review Score: 9.6 (9.618)

Overview of Review Score

The Review Score of 9.6 (9.618) out of 10 for Barrington Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.618 for Barrington Lodge Care Home is calculated as follows: ( (163 Excellents x 5) + (57 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 233 Ratings = 4.618

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrington Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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