Beaconsfield Court Care Home has a Review Score of 9.4 (9.425) out of 10, based on 6 reviews in the last 2 years. Over all time Beaconsfield Court Care Home has 112 reviews.
Review from Margaret C (Wife of Resident) published on 29 November 2018
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Overall Experience
5.0 out of 5
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Review from Dorothy D (Resident) published on 7 September 2018
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5.0 out of 5
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Review from Barbara B (Daughter of Resident) published on 10 August 2018
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5.0 out of 5
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Review from Lesley W (Daughter of Resident) published on 10 August 2018
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5.0 out of 5
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Review from Malcolm B (Son-in-law of Resident) published on 10 August 2018
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5.0 out of 5
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Review from Mary W (Aunt of Resident) published on 3 August 2018
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4.0 out of 5
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Review from Margaret A (Resident) published on 3 August 2018
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4.0 out of 5
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Review from Mary B (Daughter of Resident) published on 3 August 2018
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5.0 out of 5
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Review from C C (Resident) published on 26 July 2018
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5.0 out of 5
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Review from J L (Relative of Resident) published on 20 June 2018
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Overall Experience
4.0 out of 5
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Review from V G (Daughter of Resident) published on 22 May 2018
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Overall Experience
4.0 out of 5
Reply from Clare Sheehan, Careline Advisor at Beaconsfield Court Care Home
Thank you for taking the time to complete this review and for your valuable feedback. At HC-One we change our menus twice a year in line with the seasons and following feedback we receive from our Residents. We will continue to review the menus we offer on a regular basis to respond to our Residents' choices which will include warm desserts in winter.
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Review from P C (Son of Resident) published on 21 May 2018
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5.0 out of 5
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Review from S D (Relative of Resident) published on 10 April 2018
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5.0 out of 5
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Review from E C (Relative of Resident) published on 10 April 2018
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5.0 out of 5
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Review from Sophie G (Granddaughter of Resident) published on 9 March 2018
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4.0 out of 5
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Review from Tori G (Granddaughter of Resident) published on 9 March 2018
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5.0 out of 5
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Review from Jackie G (Mother of Resident) published on 7 March 2018
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5.0 out of 5
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Review from Kate S (Daughter of Resident) published on 26 January 2018
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4.0 out of 5
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Review from Brian W (Resident) published on 19 January 2018
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5.0 out of 5
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Review from G H (Regular Volunteer) published on 3 January 2018
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5.0 out of 5
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The Review Score of 9.4 (9.425) out of 10 for Beaconsfield Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.887 for Beaconsfield Court Care Home is calculated as follows: ( (63 Excellents x 5) + (8 Goods x 4) ) ÷ 71 Ratings = 4.887
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.538 Points relating to the number of positive Reviews for Beaconsfield Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2023
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Job Title: Home Manager
Joined: 2018
What does ‘kindness’ mean to you?
“To me, kind care means treating all of our Residents as individuals and delivering person centred care.”
As a Healthcare Professional, Laura has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Laura closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Beaconsfield Court.
When asked what she enjoys most about her role, Laura remarked:
“Seeing the Residents smile is the most enjoyable part of my job.”
Outside of work, Laura enjoys spending quality time with her 7-year-old daughter and riding her horse.
If you would like to find out more information about Beaconsfield Court, Laura has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
