Beaconsfield Court Care Home has a Review Score of 9.4 (9.425) out of 10, based on 6 reviews in the last 2 years. Over all time Beaconsfield Court Care Home has 112 reviews.
Review from A C (Friend of Resident) published on 11 January 2017
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Overall Experience
5.0 out of 5
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Review from Jane J (Resident) assisted by family/friend published on 27 October 2016
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Overall Experience
4.0 out of 5
Reply from HC-One, Careline Team at Beaconsfield Court Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
At Beaconsfield Court we have rooms in various sizes; residents are able to choose their room from those available at the time of admission. Residents staying for respite care are accommodated in the available vacant rooms.
Residents needs and preferences are discussed at the pre-admission assessment to ensure we can meet the individual's care requirements. We offer baths / showers at various times throughout the day to respect the resident’s choice and preferences.
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Review from Margaret Joy W (Resident) published on 26 October 2016
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Overall Experience
4.0 out of 5
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Review from G S (Friend of Resident) published on 23 September 2016
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Overall Experience
5.0 out of 5
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Review from Kenneth S (Husband of Resident) published on 20 June 2016
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Overall Experience
3.0 out of 5
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Review from Colin B (Husband of Resident) published on 20 June 2016
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5.0 out of 5
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Review from Betty P (Friend of Resident) published on 13 June 2016
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5.0 out of 5
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Review from Bob W (Friend of Resident) published on 26 May 2016
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Overall Experience
5.0 out of 5
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Review from Lesley H (Cousin of Resident) published on 12 May 2016
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Overall Experience
5.0 out of 5
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Review from Alison G (Daughter of Resident) published on 5 May 2016
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Overall Experience
4.0 out of 5
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Review from Mary P (Resident) published on 5 May 2016
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Overall Experience
5.0 out of 5
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Review from Irene C (Resident) published on 4 May 2016
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Overall Experience
4.0 out of 5
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The Review Score of 9.4 (9.425) out of 10 for Beaconsfield Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.887 for Beaconsfield Court Care Home is calculated as follows: ( (63 Excellents x 5) + (8 Goods x 4) ) ÷ 71 Ratings = 4.887
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.538 Points relating to the number of positive Reviews for Beaconsfield Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2023
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Job Title: Home Manager
Joined: 2018
What does ‘kindness’ mean to you?
“To me, kind care means treating all of our Residents as individuals and delivering person centred care.”
As a Healthcare Professional, Laura has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Laura closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Beaconsfield Court.
When asked what she enjoys most about her role, Laura remarked:
“Seeing the Residents smile is the most enjoyable part of my job.”
Outside of work, Laura enjoys spending quality time with her 7-year-old daughter and riding her horse.
If you would like to find out more information about Beaconsfield Court, Laura has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
