The Beeches Nursing and Residential Care Home has a Review Score of 8.8 (8.753) out of 10, based on 4 reviews in the last 2 years. Over all time The Beeches Nursing and Residential Care Home has 10 reviews.
Review from David S (Son of Resident) published on 14 August 2024
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Review from Lisa P (Granddaughter of Resident) published on 11 June 2024
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Reply from Sandi Mason, Home Manager at The Beeches Nursing and Residential Care Home
It was an absolute pleasure to ensure you were all cared for in the most difficult time. We are pleased to have offered the best care and support for your nanna and the extended family.
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Review from M N (Daughter of Resident) published on 11 April 2024
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Reply from Sandi Mason, Home Manager at The Beeches Nursing and Residential Care Home
Thank you for your kind words, we as a team strive to ensure the best care for your loved one.
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Review from T I (Daughter of Resident) published on 18 September 2023
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Reply from Lisa Tones, Deputy Manager at The Beeches Nursing and Residential Care Home
Thanks for your kind words regarding the home and the staff.
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Review from Louisa D (Daughter of Resident) published on 1 November 2022
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Reply from Lisa Tones, Manager at The Beeches Nursing and Residential Care Home
Thank you for your kind words, Louisa. Your mum is a pleasure to look after, please let us know if there is anything else that we can support you with. Regards, Lisa.
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Review from Laura M (Granddaughter of Resident) published on 10 June 2022
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Reply from Lisa Tones, Deputy Manager at The Beeches Nursing and Residential Care Home
Thank you for such a lovely review, it's a pleasure to look after her.
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Review from H R (Wife of Resident) published on 16 September 2021
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Reply from Lisa Tones, Manager at The Beeches Nursing and Residential Care Home
Thanks for your kind words and we take on board what you are saying. We are in the process of decorating at the moment.
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Review from P C (Resident) published on 7 September 2021
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Review from Barbara P (Friend of Resident) published on 4 January 2017
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Review from Sheila B (Daughter of Resident) published on 30 September 2015
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The Review Score of 8.8 (8.753) out of 10 for The Beeches Nursing and Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.733 for The Beeches Nursing and Residential Care Home is calculated as follows: ( (34 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.733
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.02 Points relating to the number of positive Reviews for The Beeches Nursing and Residential Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 4 Positive Reviews ÷ 6.2 = 0.645
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Nov 2022
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Job Title: Home Manager
Joined: 2024
My name is Sandi, I'm a registered nurse manager, and I've worked as a nurse for over 15 years. Im very passionate about caring for our residents and making it the best experience for them. I believe in the values of being kind, caring, compassionate and dignity in care.