Bethany House Christian Nursing Home Reviews (5)
Bethany House Christian Nursing Home has a Review Score of 8.2 (8.161) out of 10, based on 1 reviews in the last 2 years. Over all time Bethany House Christian Nursing Home has 5 reviews.
Review from Jackie L (Friend of Resident) published on 5 June 2023
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Overall Experience
5.0 out of 5
Reply from Susan Foster, Manager at Bethany House Christian Nursing Home
Thank you so much for the kind response, your mum was a lovely lady.
I'm glad to hear you felt she was looked after well, it means a lot for you to take the time to write a review and always is good to hear.
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Review from Philip H (Husband of Resident) published on 8 February 2023
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Overall Experience
5.0 out of 5
Reply from Susan Foster, Manager at Bethany House Christian Nursing Home
Thank you, it's always good to hear we have been a help in times of need. We send good wishes for your and your wife's good health.
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Review from Christine K (Daughter-in-law of Resident) published on 3 May 2022
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Overall Experience
5.0 out of 5
Reply from Susan Foster, Manager at Bethany House Christian Nursing Home
Thank you for your review, much appreciated. Thinking of you all at this sad time.
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Review from Harold H (Son-in-law of Resident) published on 20 December 2021
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Overall Experience
5.0 out of 5
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Review from Lynn T (Niece of Resident) published on 29 June 2017
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Overall Experience
5.0 out of 5
My uncle was there well over a year, and was very happy and content. The staff were very welcoming and went out of their way to help while moving him into his room (which was great). He was cared for extremely
My uncle, being a bit of an 'old grouch' at times, must have been very trying, but the staff just got on with it and made him smile, and when I did mention one day if he wanted to come home, he refused point blank!
All was spot on, his laundry, his food, his cups of tea and his medication, and all his personal needs.
When visiting I always found him clean, shaved and tidy.
There were many things for him to join in with and mix and mingle so he could never get lonely (which he actually was while at home).
I would not hesitate to use Bethany House again with any other member of my family that required that extra bit of care.
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Overview of Review Score
The Review Score of 8.2 (8.161) out of 10 for Bethany House Christian Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bethany House Christian Nursing Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.161 Points relating to the number of positive Reviews for Bethany House Christian Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 1 Positive Reviews ÷ 6.2 = 0.161
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
