Kingsway Nursing Home

Kingsway, Langley Park, Durham DH7 9TB
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8.6 24 Reviews
  • Kingsway Nursing Home, Durham
Award-winning Kingsway Nursing Home is a purpose-built care home with attractive landscaped gardens, set in the lovely village of Langley Park, 5 miles west of Durham city centre and 18 miles from Newcastle. Kingsway is a warm friendly environment offering person-centred nursing and residential care, both long-term and respite, to 40 adults from across the North East, including under-65s. Kingsway’s dedicated team provide care, company and support for people with mental health needs including Schizophrenia, Bipolar, Korsakoff, Dementia and people who have challenging behaviour.

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Care Provided by Kingsway Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Linda Archer (Deputy Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Kingsway Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,150
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • Self-Funded Nursing Care £1,250 – £1,350
    • Self-Funded Nursing Dementia Care £1,350 – £1,450

  • Permanent, short stay care available
  • (these prices are only a guideline, please contact Kingsway Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kingsway Nursing Home Reviews (24)

Total of 24, showing 1-20
8.6

Kingsway Nursing Home has a Review Score of 8.6 (8.551) out of 10, based on 5 reviews in the last 2 years. Over all time Kingsway Nursing Home has 24 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 0
  • 0

Date Published

24
5
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5
19

Review from Jayne A (Sister of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care for my sister has been amazing. She is end of life and is very happy and settled. My sister wishes to end her life there. All staff and management are also very understanding of my feelings and always enquire regarding how I am doing.

Reply from Paul Lawson, National Sales Manager at Kingsway Nursing Home

Thank you very much for your review and kind words. Best wishes.


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Review from Moira A (Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am treated very well, the staff are great.
I can't thank the staff for all they do for me.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank you very much for the great review. It is very much appreciated.


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Review from E T (Sister of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in this care home for several years. I feel he is very settled her and quite happy. The staff are always on hand and are very caring. Most recently he had a fall, I was notified of this straight away which I very much appreciated. Although he doesn't leave his room, he is happy listening
to the radio and looks forward to my visits.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank You for your compliments. We very much appreciate you taking the time to write a review.


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Review from Patricia A (Wife of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff care, no resident is pressured into doing something they don't want. Staff are aware if my husband is having a lie-in, he is not disturbed and is offered breakfast when he awakes whatever time it is. He is encouraged to join in with activities and talk to other residents. The meals are varied
and balanced, I have never heard my husband complain about the food and they always look good to me. A selection of drinks are served morning and afternoon but if my husband wants more and is thirsty he just needs to ask. I am confident that he is well looked after. Laundry is constant and bed changes done frequently. I can go in to see him any time I wish. All the staff at Kingsway help to make my husband's stay as pleasant as possible, understanding his dementia and his needs. Kingsway telephone me of any problems and what they are doing to solve them. I am kept up to date. I am very satisfied with my husband's care.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank you so much for your very kind and informative review.


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Review from P S (Nephew of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was moved here from another care home and it was the best move we made. The care and dignity he received was excellent. The staff are kind and caring and kept us informed when we were unable to visit. Their compassion and professionalism in his final days were especially comforting to all the
family. Thank you.

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Review from C P (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot visit very often as I live four hours away. I do make a point of arriving unannounced and have always found my mother to be well looked after. The staff there are very caring. I am also always informed if she is unwell or has had any falls and what treatment, if any, was needed. Overall I am
very happy with the service and feel she is safe and excellently cared for.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your comments. It is our pleasure and privilege to care for your mother.


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Review from P B (Sister of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff at Kingsway have a good understanding of how to deal with my brother's mental health problems. They are always cheerful, kind and caring and I feel confident he is being well looked after and treated with dignity and respect. I am kept fully informed of any problems and what
is being done to resolve them.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your review. Your brother is very much part of our Kingsway family and it is our privilege to provide him with care and support.


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Review from J R (Wife of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Kingsway just over 4 years with alcohol-related brain damage. I have seen the care and support given to him and myself and daughter. The staff keep me well informed about his care and I cannot thank them enough, as I am aware he can be difficult at times. If it wasn't for Kingsway
he wouldn't be here today, and I am so grateful and cannot thank the team enough.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you Joy, you and your husband are a part of our Kingsway family and it is our pleasure to support you all.


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Review from A M (Brother of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found management and staff to be helpful, friendly and available to answer any questions asked of them. The rooms and facilities are clean and easily accessible.
Meals are hot and well cooked.

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Review from Dorothy T (Wife of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband will not be the easiest person to care for but I am more than happy that he is at Kingsway. After the experience of other care homes, this is definitely the right place for him. The open environment is more suitable for his changeable moods and the staff and management are extremely caring
and sympathetic to his needs.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind words. Your husband is very much part of the Kingsway family. It is our pleasure and privilege to care for him.


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Review from Patricia A (Sister of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first visit to Kingsway - without exception the staff members we came across were helpful, clearly very caring, and professional. The reason for our visit was our brother's 60th birthday - members of the team had decorated his room with banners and balloons and bought an extremely thoughtful
present. I was so impressed with everything, and in spite of his multiple issues, he is clearly very well cared for here.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind review. Your brother is part of the Kingsway family and it is our pleasure to provide him with good quality care and support.


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Review from Peter H (Brother of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have visited my elder brother at this care home. He has been in numerous similar care homes during his adult life.
This is by far the most professional, friendly, caring and understanding home that I have experienced.
I cannot thank and praise the staff enough for their diligence
and passion.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind review. It is our pleasure to care for your brother. He is very much part of the Kingsway family.


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Review from John T (Brother of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister entered Kingsway four years ago with very difficult care needs, within weeks her mood improved along with some of her health problems. She has been well cared for and appears to be happy living there. I would recommend Kingsway to anyone considering staying there.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Many thanks for your kind review. It is our pleasure to provide care and support to your sister - she is very much a part of the Kingsway family.


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Review from Nicola M (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my mum to Kingsway Nursing Home I have found the care to be outstanding. She has only been here a short while but the difference in her is immense. Everything she needs has been put into place immediately. The staff are always on hand and happy to spend time with her doing small tasks or
sitting talking to her. They are a great support to the family. Fantastic!!

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your lovely kind review. It is our pleasure and privilege to provide care and support to you Mum.


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Review from Stephen R (Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything.

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Review from Lorna T (Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love us all here. Wouldn't want to go anywhere else.

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Review from Linda W (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 6 months at Kingsway and has received an excellent level of care.
Staff are very committed and observant as well as dedicated.
I am confident that my mother is receiving as much attention as she requires.
I am always informed of any issues.

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Review from William N (Brother of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home is very nice. All staff are very friendly. My brother is looked after very well. He has everything he needs. It makes his stay here very nice. He enjoys the meals. He likes time on his own but does speak to staff and is friendly with some of the residents. Overall he is happy to be
there.

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Review from Shannon R (Daughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for 2 years and I can't complain at all. Very helpful and friendly staff towards my dad as well as me and my mam.

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Review from Caroline J (Daughter of Resident) published on 20 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Kingsway for 10 years. She has complex needs resulting from Huntington's Disease and the care she has received in her time there has been excellent. Thank you to all the staff.

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Current Review Score: 8.6 (8.551)

Overview of Review Score

The Review Score of 8.6 (8.551) out of 10 for Kingsway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.456 for Kingsway Nursing Home is calculated as follows: ( (33 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 57 Ratings = 4.456

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.095 Points relating to the number of positive Reviews for Kingsway Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 5 Positive Reviews ÷ 8.4 = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Great British Care Awards North East 2016

Recipient: Kingsway Nursing Home

Date: Thursday 01 Dec 2016 More details

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Meet the Team (2)

Steve

Steve Robson

Job Title: Home Manager

Joined: 2023

Care Home Manager


Linda

Linda Archer

Job Title: Deputy Home Manager

Joined: 2024

Deputy Home Manager


Frequently Asked Questions about Kingsway Nursing Home

What types of Care is Kingsway Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingsway Nursing Home provide?

Palliative Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kingsway Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Kingsway Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsway Nursing Home to the centre of Durham?

4.0 mile(s) as the crow flies, distance by road may be significantly further.