Peterlee Care Home

Westcott Road, Peterlee SR8 5JE
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8.6 21 Reviews
  • Peterlee Care Home, Peterlee
Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care to give home carers a much needed break and day care.

Professionals provide person centred care in three homely and welcoming units. The home is staffed by a team of professional registered nurses and dedicated carers who all have experience and training.

Staff are committed to providing the highest possible standards of care. Residents will be treated as individuals and cared for with respect and dignity within a safe, comfortable and homely environment which encourages independence where appropriate.

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Care Provided by Peterlee Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kayleigh Solomon (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Peterlee Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,270 – £1,500
    • Self-Funded Residential Dementia Care £1,270 – £1,500
    • Self-Funded Nursing Care £1,270 – £1,500
    • Self-Funded Nursing Dementia Care £1,270 – £1,500
    • RESPITE Self-Funded Residential Care £1,270 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,270 – £1,500
    • RESPITE Self-Funded Nursing Care £1,270 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,155 – £1,155

  • Local authority rates . to be discussed at assessment. Nursing placements are subject to CHC assessment for nursing fee on top of the base fee.
  • (these prices are only a guideline, please contact Peterlee Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available


Peterlee Care Home Reviews (21)

Total of 21, showing 21-21
8.6

Peterlee Care Home has a Review Score of 8.6 (8.644) out of 10, based on 5 reviews in the last 2 years. Over all time Peterlee Care Home has 21 reviews.

Overall Experience

  • 15
  • 5
  • 1
  • 0
  • 0

Date Published

21
3
3
5
16

Review from Pat J (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my Mother was admitted she has been treated with respect and dignity. She is always clean and well kept. The food is of a high nutritional value presented well and plenty of it. Mum is difficult to deal with but the experienced well-trained staff are amazing with her. They know her so well,
manager and staff keep me well informed at all times. I am very impressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.6 (8.644)

Overview of Review Score

The Review Score of 8.6 (8.644) out of 10 for Peterlee Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.576 for Peterlee Care Home is calculated as follows: ( (38 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 59 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.068 Points relating to the number of positive Reviews for Peterlee Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Kayleigh

Kayleigh Solomon

Job Title: Manager

Joined: 2021

I have been the Registered Manager at Peterlee Care Home since August 2021 and I have over 18 years of experience working with the elderly. I oversee the day-to-day running of the home. I value the members of staff who make a very strong team, with many having been employed for a considerable amount of time, across all departments. I am passionate about providing a person-centred approach to care, ensuring a high service of care is maintained at all times, all staff within the home have completed mandatory training and work to high standards of care at all levels. The residents within the home have individual needs which are met by highly trained staff, I will endeavour to provide a high-quality service where residents and their families are priority.


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Karen James

Job Title: Clinical Lead

Joined: 2013

I have worked at Peterlee Care Home for over 10 years, initially as a nurse and recently as a deputy manager. I am very passionate about providing a high standard of care to residents.


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Angela McGee

Job Title: Administrator

Joined: 2023

Although I am new to the team at Peterlee Care Home, I have worked in administration for over 10 years.


The team at Peterlee Care Home have been very welcoming and I love coming to work and engaging with the residents and my colleagues.