Sandringham Care Home

Escomb Road, Bishop Auckland DL14 6AB

9.0 51 Reviews

Funding & Fees Guide for Sandringham Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Facilities

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Kitchenette

Television point in own room

Wheelchair Access

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Review from Alan J (Son of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience

I have many years of experience of Sandringham, with one parent resident for long term dementia care and one for short term end of life care, both experiences have been as good as they could be.
The care home is spacious with a nice secure garden area.
All the staff are exceptionally friendly, professional

and caring, providing exactly the care my parents needed.

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Review from Paula B (Relative of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience

I have already recommended this home on many occasions to friends and their families with much appreciation from them in doing so. My Auntie has been in approximately two years and any problems arising have been addressed and quickly sorted. My Mother in Law had a stroke and subsequently had to receive

permanent care. I had no hesitation this would be the best place for her to be cared for. Myself and the family are very satisfied with her care plan.

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Review from T K (Resident) assisted by family/friend published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience

The building is adequately warm. I am given my meds at the correct time. When my health is poor, the staff get me the appropriate health care. I feel safe here.
I would like more help getting dressed/undressed and the toilet seat is inadequate. I have asked for a different seat because this one has

a gap between the seat and toilet, which wets my clothing and help when this happens can be a while, but can't get the new seat and the toilet is difficult to flush but not broken so nothing is done about it.
The staff are friendly, although rushed off their feet. Overall I'm content living here.

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Review from G J (Wife of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

I have no complaints about this home. I find staff all kind and dedicated to the care of residents, they always find time to answer any questions I may have. They show respect to not only residents but also family. I always feel I am kept informed with whatever is going on. The staff have a very demanding

job and always do the best they possibly can.

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Review from Lynda J (Niece of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience

The home is pleasant and clean. Staff are obliging and willing to help at any time.
The food appears excellent. Haven't yet observed the activities. My aunt has settled well.

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Review from A M (Daughter of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience

My father was admitted on palliative end of life care having suffered a massive stroke. The home were fabulous in their care of him. They always showed great care and the utmost dignity to my father in his time there. They always had his best interests at heart and ensured that his personal care and

comfort were at the forefront of their decisions. The staff were very caring in their treatment of dad who needed full nursing care. They took the time to feed him and ensure he was frequently checked. I would highly recommend this home as I couldn't have asked for anywhere better for him to spend his last few weeks. We had to find somewhere at short notice and could not have found anywhere better.

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Review from Pauline S (Daughter of Resident) published on 1 January 2019
Submitted via Website • Report

Overall Experience

Sadly, my dad has been cared for in Sandringham since 2016. We have been and still are very happy with his care.
The care staff are so short on the ground but work tirelessly to make sure that each resident is looked after to the highest standards possible with the resources available to them.
Dad

is mostly settled and we know he loves "his girls". They don't hesitate to spend time with him when they can, especially if he's upset. We have got to know them so well and they have become friends to us too, always ready to listen when we need them. They always appear to be happy and cheerful even when we guess they aren't! When we have got concerns or questions, we don't feel unable to approach the management and have been helped as soon as possible. We wish them all a very merry Christmas and a good 2019. Thank you.

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Review from Joyce H (Wife of Resident) published on 31 December 2018
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident of Sandringham for the past four years. He suffers from mixed Alzheimers and dementia. He suffered a stroke which resulted in him unable to use his right leg and arm. I have no complaints about the care provided for him - the few carers work very hard and are, at all times,

patient and kind to each resident. I do feel that there are insufficient carers for the number of residents. There is little time for activities or anything to stimulate. For the first time in four years, my husband was taken into town in his wheelchair.

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Review from J W (Wife of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience

I feel very lucky that my husband, who suffers from Parkinsons Disease, is in a nursing home that I like and am happy with.
He is unable to stand or support himself in a sitting position. He has dementia and is doubly incontinent. The staff keep him comfortable, clean, fed and cared for day and night.

We can visit any time and are always made welcome.
Any suggestions or requests are always considered. His room is clean and pleasant, the food is good and his tablets are always given on time.

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Review from K G (Daughter of Resident) published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience

Lovely staff, wonderful accommodation, bright and airy and a happy place to be. Fantastic management and senior staff always happy to talk, very friendly. I like the idea that staff take time to sit and talk with my dad, nothing is too much. After looking at 3 local care homes, I am very pleased I chose

this one. Thanks guys.

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Review from Rachel K (Daughter of Resident) published on 9 October 2015
Submitted via Website • Report

Overall Experience

My dad is in this home and I would highly recommend to anyone who is looking for a care home for there loved ones. The home is lovely and welcoming and the staff is great its like one big happy family and very welcoming. The manager is a lovely lady. I personally cannot fault Sandringham care home in

anyway.

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Sandringham Care Home

Care Provided by Sandringham Care Home

Good to Know

Funding & Fees Guide for Sandringham Care Home

Facilities