Stanley Park

Wear Road, Stanley DH9 6AH
Submit a Review
9.0 34 Reviews
  • Stanley Park, Stanley
Stanley Park is a bright, welcoming home, where the skilled and caring team delivers personalised care with dignity and compassion. This includes short-term and permanent residential, nursing and care for people who are living with dementia.

Each bedroom within the County Durham home has en-suite facilities and is well furnished. Many of the bedrooms also benefit from views of the lovely garden, which ground flor rooms have direct access to. The 24-hour nurse call systems offers ultimate peace of mind.

Group and one-to-one activities are tailored to residents’ hobbies and interests, and the lifestyle team also organises visits from entertainers and regular trips out. At Stanley Park, residents tell the team the sort of home they want, and the team makes it happen.

Show Stanley Park on the Map

Care Provided by Stanley Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sheena Henderson (Deputy Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Stanley Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,230
    • Self-Funded Residential Dementia Care from £1,320
    • Self-Funded Nursing Dementia Care from £1,560
    • RESPITE Self-Funded Residential Care from £1,280
    • RESPITE Self-Funded Residential Dementia Care from £1,370
    • RESPITE Self-Funded Nursing Dementia Care from £1,610

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Stanley Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Stanley Park Reviews (34)

Total of 34, showing 1-20
9.0

Stanley Park has a Review Score of 9.0 (8.973) out of 10, based on 9 reviews in the last 2 years. Over all time Stanley Park has 34 reviews.

Overall Experience

  • 26
  • 5
  • 2
  • 0
  • 1

Date Published

34
3
4
9
25

Review from Gordon R (Son of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful staff, rooms are well decorated and clean, the meals are very good and tasty. Me and my partner were able to have Christmas lunch with my mum and it was very nice and really enjoyed. The whole home has just been redecorated from top to bottom including carpets. I would highly
recommend Stanley Park to anyone.

Reply from Rhian Bell, Home Manager at Stanley Park

Thank you very much for taking the time to leave us feedback about your experience.
At Stanley Park Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Stanley Park team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glen H (Son of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. Nice comfortable room and tasty meals. Dad's been here around a month and has been made to feel welcome since day 1. Always plenty of activities and is kept informed of things going on.

Reply from Caprice Geisha, Reviews Team at Stanley Park

Hi, thank you very much for taking the time to leave us feedback about your experience at Stanley Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward C (Grandson of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stanley Park is the perfect home from home for my grandad. Staff are so caring & friendly and go out of their way to assist him. The grounds and gardens are well kept & the food at the home is fabulous, we always get offered a cup of tea & a bite to eat. I can't recommend the home enough.

Reply from Rhian Bell, Reviews Team at Stanley Park

Thank you very much for taking the time to leave us feedback about your experience. At Stanley Park Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Stanley Park team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Wife of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Easter: entertainment, raffles, eggs for residents. Plenty of Easter enjoyment in home for both families and residents. Staff welcoming, professional and caring, no situation is a problem. Home is always clean and fresh.

Reply from Rhian Bell, Reviews Team at Stanley Park

Thank you very much for taking the time to leave us feedback about your experience. At Stanley Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda S (Wife of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The only TV lounge with noisy disruptive residents, shouting, squealing and banking. His bedroom is bare because ornaments and possessions go missing or get trashed. His new TC set after seven months and the screen is cracked. His bedding isn't changed regularly/for six weeks and even when soiled, he
is prescribed two Tena pants by his GP but he is not given them by carers. On three occasions when visiting, he was still in his pyjamas at 2 pm, afternoon. So have to wash and dress him myself. I am 85 years (no towels in room). I have seen other residents wearing his clothes, and I can't afford to provide other people with clothes/need locks on wardrobes.

Reply from Samantha Debenham, Reviews Team at Stanley Park

Thank you for providing your comments with regard to your partner’s care at Stanley Park. Here at the home, we hold ourselves to a high standard, so are concerned and surprised with the issues you have raised. Our team take great care of residents’ possessions, and we encourage residents and relatives to label items such as clothing to ensure they are not misplaced. Our care team support every resident with regular personal care and works with healthcare professionals to ensure care plans are met and regularly reviewed.
We are aware the home manager is in regular contact with you with regard to your partner’s care; however, we take matters of concern very seriously, so if you would like us to investigate your concerns further, please can you provide further details using the feedback form on our web page.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Grandson of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and do everything they can to look after my nanna. We know it’s a very busy home but nothing is too much trouble. My family have never had a problem with my nanna being well cared for and she looks so much better than when she was at home alone.
The home is spotless and Nanna
says she really enjoys her meals and has even put weight on.

Reply from Holly Cole, Reviews Team at Stanley Park

Thank you very much for taking the time to leave us a review about your experience.
At Stanley Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks; the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline C (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very approachable. Residents are treated with dignity and respect. Relative opinions are listened to - suggestions in the main are implemented, but reminders are needed on a regular basis of routine/personal hygiene requirements! Feel confident that staff are caring. It would be nice if
residents received support and encouragement to be involved in routine "household" tasks, dusting and making a snack or drink. Staff are excellent at communicating any concerns and allaying our anxieties in the event of any falls etc. 100% confidence in them keeping residents safe.

Reply from Samantha Debenham, Reviews Team at Stanley Park

We are delighted to hear that your experience of care at Stanley Park is a positive one. As part of our person-centred approach, our activities are arranged around residents’ preferences and, where requested, this can include day-to-day routine tasks that help to provide a purpose. All residents receive regular and appropriate support with personal care; however, we will raise your concerns with the team leader.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L W (Partner of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The appearance from entering the car park to reception is bright, always clean, tidy and welcoming. This carries on throughout all the corridors, TV room, day room and internal gardens of the home - all very spacious. Staff are always friendly, helpful and reassuring. A feeling of contentment that my
partner is being cared for and makes him happier within his circumstances.

Reply from Martha Piper, Reviews Team at Stanley Park

Thank you very much for taking the time to leave us feedback about your experience.
At Stanley Park Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen H (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled at Stanely Park since leaving the hospital; we (her family) are very pleased with the care she is receiving - lots of care and compassion.

Reply from System Administrator, Reviews Team at Stanley Park

Thank you again for taking the time to let us know how we did. We hope you have a great day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey M (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only been coming a few days to visit, but we find the complex as a whole amazing. Staff are so friendly and helpful. Our mam seems happy and settled.

Reply from System Administrator, Reviews Team at Stanley Park

Thanks for the feedback. Have a nice day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A D (Sister of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My review concerns the first floor only.
I have often found my sister in a very dishevelled state, hair unbrushed, after lunch covered in crumbs, food around her mouth, hands dirty - she has difficulty feeding herself, hence the mess. She has no stimulation, and little intervention, which concerns
me, but I have great respect for the carers on that floor; they are greatly overworked.

Reply from Samantha Debenham, Personal Assistant at Stanley Park

Thank you for your review, all feedback is important to us at Stanley Park. I understand that you have since met with our Clinical Lead/Deputy Manager and you are happy with the response and outcomes of that meeting. If you have any future concerns, please don’t hesitate to speak to the home management team, our door is always open. Our aim is always to provide the best care for each of the residents at Stanley Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith A (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so courteous, friendly, helpful and kind. Nothing has been too much trouble for them. They go the extra mile and always insist that my mam can ask for anything, and they will always try to oblige. Her room and toilet are always spotlessly clean. Her clothes are beautifully washed and ironed.
The gardens are a delight; so much effort has been put into making them beautiful. My mam has also had very good medical care when it has been necessary for her to see a nurse.

Reply from System Administrator, Reviews Team at Stanley Park

Thank you again for taking the time to let us know how we did. We hope you have a great day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 12 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident at Stanley Park for 6 and a half years. Making the decision to put mam into the care home was a difficult one to make but made instantly easier knowing the care and dedication the carers put into their residents. I am at total ease knowing my mam is well cared for and looked
after to their utmost ability and would have no obligation in recommending Stanley Park to a friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chloe R (Granddaughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is really happy when I visit, and the staff are lovely to me, always making sure we are alright. I feel I can talk to management and carers, and they are really approachable. There always seems to be lots of laughing and banter going on. Grandma is very settled and would tell me if she wasn't.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil (Son of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father originally came to Stanley Park for respite back in March and was made a permanent resident in July. We couldn't be happier with this decision. My mother passed away last year and my father couldn't cope at home. All of the staff instantly made my father feel at home. They all work as a team
and go out of their way for their residents. We were impressed from our first visit where we spoke to several staff, including the duty manager and the head housekeeper. We have not been disappointed since then.
My father has since been diagnosed with vascular dementia but all the staff have been extremely supportive. We are always kept up to date with any changes in my father's condition. The rooms and communal areas are always kept immaculate and the food is excellent. We have eaten there with my father and were accommodated in a private dining room. Finally the entertainment is outstanding. They always have something on. We couldn't recommend this place more highly.

Reply from System Administrator, Reviews Team at Stanley Park

Thank you for taking the time to leave a review!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan T (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care shown to my father at Stanley Park. The staff create a lovely atmosphere and do their best to engage with all the residents. I feel that they know my father well and take an interest in his well being, noticing any changes in mood. I'm kept well informed and management and
staff are extremely approachable. It's clear to me that everyone cares a great deal about their residents. The facility itself is homely and well cared for - the only downside is the garden area, which is nice, but not sufficiently accessible for residents.

Reply from Samantha Debenham, Personal Assistant at Stanley Park

Thank you for taking the time to leave a review for Stanley Park. We are very happy to read your positive comments about the care and attention your father receives. Getting to know the residents well and understanding their feelings and moods is an important part of our approach at Stanley Park, it is what every member of the care team is passionate about and so your remarks mean a lot to us. We want residents to enjoy the garden areas but it is important that our outdoor spaces are secure, which is why we have a safety system in place.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adele P (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and go out of their way to help. The residents seem very happy. It has a lovely atmosphere whenever you visit. This week they have had an Easter Fayre and 'Elvis' to entertain, which everyone enjoyed. My Dad visits my Mam every day and the staff always make time to chat
to them both and make sure they are happy. It is lovely to know that both my Mam and Dad are well taken care of.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a home from home. It's one big happy family. The staff are amazing - hard working but you can see they genuinely care for the residents. They are always courteous and professional and always have time for relatives. They provide a safe and happy environment. They organise a variety
of activities and entertainment with the residents at the heart of it and are never short of ideas to keep the residents happy. The rooms and communal spaces are all decorated to a good standard and are well kept and used! I could not ask for a better care home for my mam.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa B (Granddaughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been with you for about eight weeks now and I am delighted to say that she is doing very well.
Every single member of staff, from the cleaning staff to carers to office staff, have been amazing. They are all helpful, caring, pleasant and efficient.
The home itself is very clean, the
activities are stimulating and the love everyone has given my grandma is fantastic.
I'd just like to thank you all from the bottom of my heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth T (Brother-in-law of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My view of Stanley Park care home is that it is a very welcoming place. The staff work very hard and are dedicated to ensure all the residents enjoy their stay there. It is clean and tidy and everyone is very helpful. The team of managers are open and honest and are visible always. The home is safe
and secure and the activities are many, with all residents who can join in are encouraged to do so. I have no complaints or issues and would certainly recommend this care home to anyone looking for a home for themselves or relatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (8.973)

Overview of Review Score

The Review Score of 9.0 (8.973) out of 10 for Stanley Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.610 for Stanley Park is calculated as follows: ( (73 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 105 Ratings = 4.61

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.363 Points relating to the number of positive Reviews for Stanley Park is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 8 Positive Reviews ÷ 14.2 = 0.563

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Stanley Park

What types of Care is Stanley Park registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stanley Park provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Stanley Park have?

There are 71 Single Rooms.

What are the Facilities & Services at Stanley Park?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stanley Park to the centre of Stanley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.