Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH
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9.8 162 Reviews
  • Stoneleigh Care Home, Stanley
Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and comfortable areas for unwinding and relaxing. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

In the range of dining areas at Stoneleigh, residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Stoneleigh, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Stoneleigh, and the team is dedicated to supporting residents in building strong relationships in the Stanley neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Stoneleigh to provide the kindest care possible to all residents.

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Care Provided by Stoneleigh Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Susan Dodds (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Stoneleigh Care Home Reviews (162)

Total of 162, showing 101-120
9.8

Stoneleigh Care Home has a Review Score of 9.8 (9.810) out of 10, based on 29 reviews in the last 2 years. Over all time Stoneleigh Care Home has 162 reviews.

Overall Experience

  • 109
  • 48
  • 5
  • 0
  • 0

Date Published

162
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133

Review from Alice N (Granddaughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was nice to see Grandma in such a caring, engaging environment, especially when I've been so worried about her. She's been doing activities, making friends and engaging with everyone around. The carers are sweet, practical and hard working. I didn't expect my visit to be like this. Thank you.

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Review from Jean P (Regular Volunteer) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a very good care home.

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Review from Betty K (Regular Volunteer) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are always pleasant and the residents seem to be happy. The atmosphere is good and I enjoy visiting friends etc.

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Review from Allan R (Relative of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was resident at Stoneleigh and was treated with respect and dignity at all times.

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Review from Anne W (Regular Volunteer) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I've visited, the staff have always been welcoming. I attend once a month at administer Holy Communion to any residents which to participate and try to attend coffee mornings and events when I can. The home is always clean and well kept and the residents seem happy to be here.

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Review from Paul H (Son of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home, which my mother really enjoyed. Caring, friendly staff, nice food which my mother likes.

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Review from A K (Friend of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Stoneleigh Care Home to my friends as staff are helpful and friendly. Home is very clean and tidy. My own mother was in this care home and was very happy here.

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Review from Anne M (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family are very happy with the care our mother is receiving at Stoneleigh. The staff are caring and the atmosphere is very homely. We would definitely recommend it.

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Review from H H (Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Arlene C (Niece of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very well cared for. Staff always let me know when he is not very well. The home is looking very nice and well decorated and a homely feel. Thank you for all you do.

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Review from D S (Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here. I like the staff.

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Review from J R (Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this home is excellent.

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Review from Joan S (Daughter of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is what I would describe as 'very homely'. The staff are kind and considerate.
In my opinion, the rooms only rate 'satisfactory' as there are no en-suite facilities.

Reply from Clare Sheehan, Care Advisor at Stoneleigh Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We really appreciate your very kind words regarding our staff and the care provision at Stoneleigh. Unfortunately, due to the age of the home, we do not offer en-suite facilities although we do have numerous shared facilities for our Resident’s to use.


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Review from Edna C (Regular Volunteer) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was employed at the home before I retired 10 years ago and have kept in contact with the home. I support coffee mornings and other fundraising events I find it a very friendly and happy place.
The staff work very hard to keep residents happy and cared for. I too keep the standards expected in this
sort of care home.

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Review from Donald E (Husband of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always pleasant. Home is clean and tidy. Residents seem contented and grounds are kept as tidy as possible.

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Review from Elizabeth Ann R (Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home from home staff very friendly and helpful. Good value for money.

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Review from Joe R (Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Stoneleigh is very good. The staff are very nice and I have made lots of friends. I want this home to flourish.

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Review from Margaret P (Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home a very caring place. The staff go out of their way to help when it is needed. The home is kept clean, to a very high standard. Facilities are very good e.g. cold drinks are always available. Activities are well chosen. I am very happy here.

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Review from Margaret C (Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very comfortable and friendly home.
Meals very good and enjoyable.
Entertainment good and varied.

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Review from Darren S (Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like playing bingo and I like doing my exercises with the instructor. I loved going pantomime. All the staff are friendly and pleased to come in and see us.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Stoneleigh Care Home is calculated as follows: ( (286 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 347 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Susan

Susan Dodds

Job Title: Home Manager

Joined: 2018

What does ‘kindness’ mean to you?


"Kindness to me is promoting safety, happiness and dignity."


Susan is a Healthcare Professional with a number of years’ experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Susan closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stoneleigh.


When asked what she enjoys most about her role, Susan remarked:


“I love working with and getting to know our Residents and hearing their stories.”


Outside of work, Susan enjoys walking holidays in the Lake District and Yorkshire with her partner and spending time with her daughters and grandchildren.


If you would like to find out more information about Stoneleigh, Susan has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.