Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF
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9.9 44 Reviews
  • Barchester Hundens Park Care Home, Darlington
Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Hundens Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ana Spataru (General Manager)
  • Admission Criteria
    • Following Individual Assessment
    • Ages 40+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hundens Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hundens Park Care Home Reviews (44)

Total of 44, showing 1-20
9.9

Barchester Hundens Park Care Home has a Review Score of 9.9 (9.909) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Hundens Park Care Home has 44 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

excellent members of staff caring, loving and comforting and much more outstanding services from all teams across the care home outstanding care home all staff have residents and family at the heart lovely homely feeling when they're thack you for all the staff at this care home

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write such a nice review . I will share your lovely feedback with the team . Thank you again .


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Overall Experience  Overall Experience 5.0 out of 5

rate out of 10 - 10
Amazing support alway around the person
Very person centred in all aspects of care and support people first.
Great staff Team a true credit to all.
manager and Deputy manager alway give 100% all the time and alway their to help and support#it just one big family like home from
home magical home a true credit to all.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write such a nice review . It really does mean a lot to us . I will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for nearly 6 month now and all the staff , nurses and carers are amazing they look after her really well and take there time provide excellent care all member of staff are pleasant and really friendly , I think this care home is the best in Darlington and absolutely spotless ,
lovely that I can also make myself a coffee in the kitchen or most of the time staff will ask if I want a cuppa and cakes are always available I take my dog chip each time I visit my wife and he loves going because they all love him
The ward my wife is resident on had recently been decorated and it really looks homely and snug and new seating is going to be installed shortly which I am so looking forward to be able to site and have a cuppa with my wife
Great work all of you keep it up
Thanks so much

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much John for taking the time to write such a lovey review. I will share your feedback with the team .


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Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your great care, support and professionalism during my mothers stay at Barchester Care Home. My brother and I greatly appreciated everything by all the wonderful staff. Lovely to know Mum was in good hands, respected and well looked after in all her time at Barchester.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this lovely review. I will share your feedback with the team. All our love to you and extended family.


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Overall Experience  Overall Experience 5.0 out of 5

I find Hundens Park Care Home a pleasant surrounding with friendly staff and efficient management. My mother enjoyed her surroundings. The food was very good and I would recommend it to anyone looking for a caring and safe residential home.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this review. I will share your positive feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to express the happiness that I had during a visit. To start with, the home looked absolutely beautiful, the atmosphere was peaceful and the environment took me straight into the Christmas spirit. Visited one of my dearest and was amazing to see a fantastic spirit and health
progress in the last couple of months. Talking, the resident could not praise the staff enough, stating how lovely all are, how responsive they are towards his needs, enjoying the activities, choices respected and extremely happy with his room. The quality of life was, without any doubt, visible and could tell how happy he was to call it his home now. Staff have been highly professional, visible kindness towards him and with a smile on their face. Thank you all for making him happy, thank you all for all your hard work, it does not go unnoticed.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this review. I will share this amazing review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Overall, happy with the care provided for my wife in the situation we are in. Thank you.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Trevor, for taking the time to write this review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with dementia ten years ago. We have been together since we were teenagers, sixty years ago. At first, his decline was slow but a year ago he went into a care home. However, recently due to his deteriorating condition. he was moved to Barchester Hundens Park Care Home. I was
very worried and apprehensive as I wasn't sure how he would cope with the change. I needn't have worried. He has settled in well and is happy. His room is spacious and now with some familiar pictures and furniture, it is like home to him. I love the light, airy, clean look of every area and the staff are so friendly, welcoming and caring. I cannot praise them enough. It has given me peace of mind and much comfort. It isn't easy adjusting to a life on your own after so many years together but now I know he is happy and well cared for I can stop worrying about him and enjoy life.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for the lovely review, Margaret! We are very pleased that both yourself and your husband are happy. It is very important for us that all our residents are happy and well looked after while they continue to live their lives at Hundens Park. I will share your very positive feedback with all the team members.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent support for my mam, the care is first-class, the room is clean, the facilities are good, the support for her medical needs has been great. They also provide secondary support for my dad when he visits, just checking he is ok and giving him a coffee on his visit. My mam has been in the Barchester
Hundens Park Care Home now for over three years and we have no complaints at all.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Scott, for the lovely review, I will share this feedback with the team. Both Mum and Dad are very loved by all here at Hundens and it is our pleasure to look after both. Thank you again, Scott!


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Overall Experience  Overall Experience 5.0 out of 5

The home is wonderful. The building could be the 'best' hotel. The staff, from the wonderful cleaners to the brilliant manager, would be very hard to beat. The welcome, smiles and professional attitudes are rare in any environment but the happiness your staff express is phenomenal. I am very blessed
to have my husband nursed with such care and love. After fifty-three years of marriage, I never though such a parting would ever be so joyful. I know if I die tomorrow he will be loved and cared for.

Reply from Ana Trifasi, Acting General Manager at Barchester Hundens Park Care Home

Thank you so much, Veronica, for such a wonderful review, I will share this with all the team. You are very much loved here at Hundens!


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Overall Experience  Overall Experience 5.0 out of 5

Since Mum went to stay at Hundens in May 2022 staff were absolutely excellent with her. They treated her with respect and compassion. I felt she wasn't just 'another' resident but a treasured and valued individual. Her last month there before she passed away all staff went above and beyond my expectations
to care for her and make her comfortable. In addition, they were very caring and compassionate to me during the difficult time. I highly recommend Hundens Park.

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Overall Experience  Overall Experience 4.0 out of 5

My mam has been at Barchester Hundens Park Care Home in the Swanton unit for one and a half years. I did not think she would settle when she first arrived there. With the care of all the nurses and carers, she seems happy in her own little world. The staff are very kind to Mam and myself. I have 52
miles to travel to see her, so in the beginning I was very worried with her being so far away but I now know she is being well looked after, I am happier.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Julie, for taking the time to complete this review which is very much appreciated. We are always very happy to see you when you visit your mother. I will ensure that your message is shared with our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Barchester Hundens Park Care Home for five weeks. All the staff are amazing, the care my mother is receiving is exceptional. The home is well-kept, clean and tidy. I honestly can not find fault with anything.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Carol, for taking the time to complete this review which is very much appreciated. I will ensure that your message is shared with our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Great staff, always happy to take the time to answer my questions. Always communicate when there has been a change to my brother's health and requirements. I am genuinely confident that he is being given great care and respect and all efforts are being made to protect his dignity given his circumstances.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Simon, for taking the time to complete such a beautiful review. I will ensure that your message is shared with our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault this care home. It's clean and tidy, and the staff are very professional, caring and friendly. My mam, who has been there for just over a year, has been looked after so well by the caring staff, and nothing is ever a problem for them.
I would recommend this care home to anyone and would
like to say a big thank you to every member of staff. They should all be very proud of themselves.

Reply from Karen Karen, Operations Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to complete such a beautiful review. I will ensure that your message is shared with our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My grandma resided with Hundens Park Care Home for a short couple of weeks. From the day they said that they would be able to take her, my grandma was thrilled and the happiest we had seen her in weeks after her cancer diagnosis. Hundens Park welcomed my grandma with open arms and immediately felt like
she was part of a family which again, welcomed us and we were made to feel part of the family. My grandma sadly took a turn for the worst and unfortunately passed away but the care from this home was unbelievable! We will never be able to thank Hundens Park enough for their work, kindness and sheer respect! They allowed us to stay with grandma day and night and I can truly say that they have the best team! I would like to take this opportunity to thank each and every member of Hundens Park for their kindness! You made my grandma very happy and she really did feel at home! The food was fantastic and the care, safety and cleanliness of the home were amazing! Would definitely recommend!

Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you Courtney for such a gorgeous review. It really was our pleasure. If you need anything please don't hesitate to give us a shout.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has very advanced dementia. Hundens Park was recommended due to the high level of care she needed. They were the only home local to us that could provide that level. They are amazing with her; she is supported, cared for and loved, even by a team that has taken the time to get to know her.
The meals are healthy and plentiful. It really is a home-from-home. Highly recommend it.

Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you for the lovely review. It really is our pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault this care home at all. It's clean, and the staff are just wonderful with my mum, who has been with them a few years. She suffers with dementia, and although she cannot recognise me now or make her needs known, the care the staff give her is just wonderful. They are so loving and patient
with her. It really is wonderful to see. I know my mum is getting 110% care where she is and trust the staff with her implicitly. I really can't praise the staff here highly enough.

Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Hi Sarah, thank you for the lovely feedback. It really is our pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the home a very friendly place where my husband is very well cared for. Nothing is too much trouble for the staff to help him. All the staff are brilliant and very caring. My husband and I are very happy with everything.

Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you for your lovely review. We, at Hundens, continue to strive for the best for all of our residents and relatives.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Hundens Park's Swanton Suite for a small number of ladies with advanced dementia symptoms since August 2019. She is cared for with respect and understanding by the staff team. Sadly due to dementia she suffers with some challenging issues around her physical and mental
health and as her daughter I just can't express how grateful I am for the specialist care Mum receives. Although Mum sadly no longer recognises us, and is unable to express her needs, it's a comfort to know that she is cared for with kindness, understanding and nursing skill. This level of care for vulnerable elderly people is difficult to find and I am so thankful that we found this brilliant home. During the pandemic, keeping Mum and the other ladies in her unit safe has been an exceptional achievement and I would like the staff team to know how much we appreciate their skill and dedication.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Barchester Hundens Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Barchester Hundens Park Care Home is calculated as follows: ( (161 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hundens Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (9)

Ana

Ana Trifasi

Job Title: General Manager

Joined: 2010

Ana is our General Manager here at Hundens Park. Ana has been qualified as a Registered General Nurse for 17 years and has spent 14 of those years at Hundens Park. Ana’s first role at Hundens Park was as a Care Assistant.


She then progressed through various roles, including Registered Nurse, Clinical Lead Nurse, then Deputy General Manager. Ana now works as the General Manager of the home. Ana is very passionate about palliative care and is one of our three Palliative Care Champions at Hundens Park. The Palliative Care Champions are ensuring that we provide a dignified and respectful journey to all of our residents.


Victoria

Victoria Goodchild

Job Title: Deputy General Manager

Joined: 2023

Victoria is our Deputy General Manager here at Hundens Park. Victoria has been qualified as a Registered Mental Health Nurse for 6 years and has spent 4 of those years within Barchester Healthcare. Victoria’s passion for Nursing lies within elderly care and she has worked in both older age acute mental health services and Dementia care services since qualifying as a Nurse. Victoria is one of three Palliative Care Champions at Hundens Park. Victoria is currently studying for her Postgraduate qualification in Healthcare and Social Care management.


Laura

Laura

Job Title: Home Administrator

Joined: 2024

Laura works as the Home Administrator at Hundens Park. Laura has worked in finance and administration for the last 15 years and has now come to join our Barchester team.


She has also previously worked in a care role in Dementia and complex care.


Duncan

Duncan

Job Title: Head of Maintenance

Joined: 2023

Duncan is our Head of Maintenance at Hundens Park. He has worked in maintenance roles within care home services for the last 8 years. Before this, he worked as an Engineer at Nissan for 15 years. Duncan also works as our Health and Safety Champion, ensuring all measures are met to maintain the safety and security of our residents and staff.


Michaela

Michaela

Job Title: Registered Nurse

Joined: 2020

Michaela is one of our wonderful Nurses here at Hundens Park. Michaela qualified as a Registered Mental Health Nurse 10 years ago and has spent the last 4 years of her Nursing career at Hundens Park. Michaela works across our complex care units, ensuring that our residents receive an exceptional standard of care.


Katie

Katie

Job Title: Senior Care Assistant

Joined: 2014

Katie works as Senior Care Assistant at Hundens Park on our General Nursing Unit. She ensures the smooth running of the unit and exceptional care delivery is maintained. Katie has worked at Hundens Park for 10 years, having gained her NVQ 3 Health and Social Care qualification during her time here. Katie is also our Speak Up Champion for the home.


The Speak Up Champion role ensures we create a culture where everyone feels safe and supported to speak up about any concerns they may have, and Katie ensures she supports this by being a voice for all at Hundens Park.


Jessica

Jessica

Job Title: Care Assistant

Joined: 2014

Jess has worked at Hundens Park for the last 10 years in the role of Care Assistant, supporting residents in our General Nursing Unit. Jess is also our Wellbeing Champion here at Hundens Park. The Well-Being Champion is able to signpost and support their colleagues with maintaining their physical and mental wellbeing, whilst promoting a positive working environment.


Caitlyn

Caitlyn

Job Title: Care Assistant

Joined: 2021

Caitlyn works as a Care Assistant in our complex care units. Caitlyn has trained within Barchester to become a Dementia Champion. Dementia Champions ensures that our staff are equipped with the knowledge to be able to provide the best quality care possible to our residents. This is by ensuring staff have the skills required around types of Dementia and the effects Dementia can have on a person, and by understanding residents’ individual needs.


Samsan

Samsan

Job Title: Care Assistant

Joined: 2023

Samsan works as a Care Assistant in our complex care units.


He joined the team in 2023 and has built some great relationships with both residents and staff members.


Samsan is a reliable and dedicated member of the team. He always has a smile on his face.


Frequently Asked Questions about Barchester Hundens Park Care Home

What types of Care is Barchester Hundens Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Hundens Park Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester Hundens Park Care Home have?

There are 49 Single Rooms.

What are the Facilities & Services at Barchester Hundens Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Hundens Park Care Home to the centre of Darlington?

0.8 mile(s) as the crow flies, distance by road may be significantly further.