Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF
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9.9 44 Reviews
  • Barchester Hundens Park Care Home, Darlington
Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Hundens Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ana Spataru (General Manager)
  • Admission Criteria
    • Following Individual Assessment
    • Ages 40+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hundens Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hundens Park Care Home Reviews (44)

Total of 44, showing 21-40
9.9

Barchester Hundens Park Care Home has a Review Score of 9.9 (9.909) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Hundens Park Care Home has 44 reviews.

Overall Experience

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Date Published

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Review from Steph A (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Hundens in Sept 20 where he immediately settled in. Whilst we have not been able to visit him in the home due to Covid-19, we are confident that Hundens is well maintained and the residents well looked after by all staff. It has been very difficult not being able to settle Dad in ourselves
but the staff at Hundens have been wonderful in supporting him and the family every step of the way. They have answered our many questions and gone out of their way to help us have as much contact with Dad as possible. Garden visits in Aug/Sept and more recently we have been able to chat to dad via Video Call, organised by Dad's carer, from which we can see he appears to be happy and settled. The staff are genuinely fond of Dad and manage him very well. The family, especially our Mam, have been given peace of mind that Hundens is the home for him and we are very happy with his care. The answers are based on our garden visits and video chats as we have not been inside due to Covid restrictions.

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Review from Paula B (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad resided here for about 18 months. From him arriving at Hundens Park Care Home he settled immediately which settled me, he suffered vascular dementia by the time he moved here he was quite bad. So to see him smile again was a great feeling for us as a family.
Towards the end of his life, we were
in the coronavirus pandemic so we couldn't visit him at all from March, we managed a garden visit at father's day, but through the three months I would get pictures from one of the carers of my dad and he was always smiling. When he took really poorly it was a great comfort for us to know that the staff really cared and he was never left alone through the tough days.
Overall this home was a happy place for my dad as it was the only place he didn't try to escape!
The staff are special people especially one carer, who travelled 1hr 30mins by bus and train to attend my dad's funeral. I would recommend this home.

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Review from Janet B (Wife of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly in the national lockdown, my husband was moved from his care home to Hundens Park, I say sadly because I couldn’t be with him through this transition and I was very concerned and upset for him, however, the staff have been amazing, I get so many FaceTime calls each week and phone calls when he
wants to speak, all on one of the staff member's personal phones, and if the staff member is reading this, I really cannot find the right words to express the deep gratitude I feel for you, you have made this whole awful experience the best it could have been, with or without Covid. I know my husband is challenging but I honestly wouldn’t want him with anyone else, we love you even though we hardly know each other. Thank you for taking such great care of him and thank you to Hundens Park for the wonderful facility, I can see how happy being there has made him.
For reference my husband has complex needs, he has Parkinson’s, dementia and mobility issues, he is a challenging character, to say the least!

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Review from Lisa S (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care my father has been given by Hundens Park. The staff are outstanding and really care about the residents. I feel confident he is in good hands and can't thank the staff enough for the amazing job they have done, keeping him safe through this difficult time.

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Review from Nicola G (Wife of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot even begin to praise the staff of Hundens Park. Their commitment to the care of my husband has exceeded my expectation beyond my imagination and knighthoods would not even cover the support, care and consideration of all residents and families of residents they look after.
Keep on doing what
you are doing, you are all amazing.

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Review from Janice W (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 2 years, and during that time she was treated with respect and dignity, in a loving, caring, professional way. The surroundings were perfect for my mum's needs, and as Mum could at times be challenging, it never ceased to amaze me the patience showed towards her. During my mum's
last weeks over this lockdown period, I have felt confident and reassured that Mum received the best possible care. I would just like to say a huge thank you to everyone.

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Review from Julie D T (Granddaughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hundens Park Barchester Care Home in Darlington looked after my nana for just over three years.
All I can say is she was looked after so well by very caring staff who became like friends and looked after us as a family too when we visited her.
We as a family miss Nana so much, but I have to say
miss all the staff too. Highly recommended.

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Review from Lynne J (Daughter of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both residents needing 24 hour care.
Myself and my brother cannot praise staff at Hundens highly enough.
Not only was the medical care second to none, all aspects of Mam and Dad's wellbeing was considered.
Empathy shone through in such a genuine manner.
All staff were amazing,
in the four weeks Mam and Dad were there, staff had really taken great care to understand and deal with their needs.
Mam and Dad sadly passed away in less than 24 hours of each other, it was expected but we were kept informed throughout with enough information to be there when they passed away.
The whole team were faultless in their work. Thank you one and all. Your care of our parents meant so much to us.
We would recommend this compassionate and professional care home to anyone.

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Review from Colin H (Son of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the level of care my mother received. Unfortunately she was only in the home for 2 weeks before she died. She was great with kindness and respect. She received first rate care. Someone even sat with her all night before she passed. The gardens are beautiful, my Mam really enjoyed
the gardens. I was not sure about a nursing home for Mam but once the decision was made we knew we had made the right choice. Thank you.

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Review from Sarah J (Granddaughter of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has settled into the home really well. As a family, we feel that all of his care needs are being met effectively and efficiently by all care staff.
The care home have been a great support for my nana and showed understanding and empathy when she comes to see my grandad on a daily basis.
Overall
we are happy as a family with the care that is being given.

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Review from Melanie B (Sister of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the care home in December 2018. My sister passed away after only been a resident for 7 days. During those 7 days, my sister was treated with the utmost compassionate care by every single member of staff. The staff treated all the family with the same compassion, nothing was
too much trouble for them and we are a big family, visitors were constant those 7 days. We were always made to feel at home, coffee and biscuits were constantly provided along with tissues and kind words when we cried, we cried a lot.
All the family feel blessed that my sister passed away in such lovely surroundings and we would without hesitation recommend this lovely care home to anyone who asks.
I wish to express my personal thanks to everyone single member of staff, it is a fabulous team, they should be very proud of themselves.

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Review from Amanda D (Regular Volunteer) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky enough to visit the care home with a small group of children from Darlington College Child Care Centre. We were made to feel very welcome, with the staff ensuring the children felt comfortable and informed regarding what happened at the home. We were given a guided tour explaining to the
children the extensive activities some of the residents were able to enjoy. The home is beautiful with lovely gardens and an amazing team caring for the residents with compassion and dignity. Thank you for allowing us to visit and we are looking forward to coming back at Christmas time when we can hopefully sing some Christmas songs for you all.

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Review from Ruth B (Daughter of Resident) published on 8 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Putting a parent into a care home is a very difficult decision, lots of guilt and sadness, so I am pleased to be able to say that the decision to choose Hundens Park was the right one. From the moment Mum arrived she has been treated with nothing but dignity and respect. Whilst the facilities are fine
the biggest asset that the home has is its staff. They are kind, respectful and trustworthy. Nothing is too much trouble and their care and compassion extends to us as a family. Thank you.

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Review from L S (Husband of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is generally good.
Car parking can often be a problem when training days are being held (frequently).
There is space to extend the car park - currently, the staff probably occupy 80% of existing space.
Sometimes it's difficult to find a member of staff on arrival.
The recent new manager has
made a big improvement to the home.

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Review from B C (Wife of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that my husband has been very well looked after by all members of staff.
The home has a very homely atmosphere and is very friendly when visiting, I have no complaints at all and would recommend this home to anyone.

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Review from Denise H (Daughter-in-law of Resident) published on 26 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express the gratitude and appreciation l feel for the unquestionable loving care and support given to my mum in law at all times throughout her stay.

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Review from Sandra S (Daughter of Resident) published on 28 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Met the Manager and Staff in February 2017 when my mum was first transferred to the home. Visiting from the USA, I was back home to make sure my mum was placed comfortably in a new care home. I cannot begin to speak more highly of the management and staff at this home. They have gone the extra mile
to make sure my mum is cared for. Relatives and friends visit weekly and send me news on her care and it is the best I could hope for - being so far away I do rely on their reports, but to add to this I can contact my mum via Face time and I am so pleased that the manager has arranged this. This place is the best and everyone who works there should be proud!

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Review from B T (Sister of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't fault the place, absolutely fantastic. The staff are all lovely.

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Review from Dina C (Friend of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, staff, management and home, I couldn't summarise our experience better. I have working knowledge of the care home industry and was so pleased Hundens Park could cater for our beloved friend and his wife during what would be their final journey together.


The care, attention and

dignity our friend received was outstanding. The manager and his team are a complete credit to the home and industry - I wish every provider could see the standard of care and attention that is provided at Hundens, and use this as the benchmark for all homes.

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Review from R P (Friend of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First and lasting impression of a home offering and providing honest care to clients and families. Staff approachable, friendly and caring, environment warm and welcoming. Very nice well done to the manager and staff. Thank you.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Barchester Hundens Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Barchester Hundens Park Care Home is calculated as follows: ( (161 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hundens Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (9)

Ana

Ana Trifasi

Job Title: General Manager

Joined: 2010

Ana is our General Manager here at Hundens Park. Ana has been qualified as a Registered General Nurse for 17 years and has spent 14 of those years at Hundens Park. Ana’s first role at Hundens Park was as a Care Assistant.


She then progressed through various roles, including Registered Nurse, Clinical Lead Nurse, then Deputy General Manager. Ana now works as the General Manager of the home. Ana is very passionate about palliative care and is one of our three Palliative Care Champions at Hundens Park. The Palliative Care Champions are ensuring that we provide a dignified and respectful journey to all of our residents.


Victoria

Victoria Goodchild

Job Title: Deputy General Manager

Joined: 2023

Victoria is our Deputy General Manager here at Hundens Park. Victoria has been qualified as a Registered Mental Health Nurse for 6 years and has spent 4 of those years within Barchester Healthcare. Victoria’s passion for Nursing lies within elderly care and she has worked in both older age acute mental health services and Dementia care services since qualifying as a Nurse. Victoria is one of three Palliative Care Champions at Hundens Park. Victoria is currently studying for her Postgraduate qualification in Healthcare and Social Care management.


Laura

Laura

Job Title: Home Administrator

Joined: 2024

Laura works as the Home Administrator at Hundens Park. Laura has worked in finance and administration for the last 15 years and has now come to join our Barchester team.


She has also previously worked in a care role in Dementia and complex care.


Duncan

Duncan

Job Title: Head of Maintenance

Joined: 2023

Duncan is our Head of Maintenance at Hundens Park. He has worked in maintenance roles within care home services for the last 8 years. Before this, he worked as an Engineer at Nissan for 15 years. Duncan also works as our Health and Safety Champion, ensuring all measures are met to maintain the safety and security of our residents and staff.


Michaela

Michaela

Job Title: Registered Nurse

Joined: 2020

Michaela is one of our wonderful Nurses here at Hundens Park. Michaela qualified as a Registered Mental Health Nurse 10 years ago and has spent the last 4 years of her Nursing career at Hundens Park. Michaela works across our complex care units, ensuring that our residents receive an exceptional standard of care.


Katie

Katie

Job Title: Senior Care Assistant

Joined: 2014

Katie works as Senior Care Assistant at Hundens Park on our General Nursing Unit. She ensures the smooth running of the unit and exceptional care delivery is maintained. Katie has worked at Hundens Park for 10 years, having gained her NVQ 3 Health and Social Care qualification during her time here. Katie is also our Speak Up Champion for the home.


The Speak Up Champion role ensures we create a culture where everyone feels safe and supported to speak up about any concerns they may have, and Katie ensures she supports this by being a voice for all at Hundens Park.


Jessica

Jessica

Job Title: Care Assistant

Joined: 2014

Jess has worked at Hundens Park for the last 10 years in the role of Care Assistant, supporting residents in our General Nursing Unit. Jess is also our Wellbeing Champion here at Hundens Park. The Well-Being Champion is able to signpost and support their colleagues with maintaining their physical and mental wellbeing, whilst promoting a positive working environment.


Caitlyn

Caitlyn

Job Title: Care Assistant

Joined: 2021

Caitlyn works as a Care Assistant in our complex care units. Caitlyn has trained within Barchester to become a Dementia Champion. Dementia Champions ensures that our staff are equipped with the knowledge to be able to provide the best quality care possible to our residents. This is by ensuring staff have the skills required around types of Dementia and the effects Dementia can have on a person, and by understanding residents’ individual needs.


Samsan

Samsan

Job Title: Care Assistant

Joined: 2023

Samsan works as a Care Assistant in our complex care units.


He joined the team in 2023 and has built some great relationships with both residents and staff members.


Samsan is a reliable and dedicated member of the team. He always has a smile on his face.