This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Hundens Park Care Home has a Review Score of 9.9 (9.909) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Hundens Park Care Home has 44 reviews.
Review from Kevin S (Resident) published on 4 May 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terry L (Son of Resident) published on 19 February 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R L (Wife of Resident) published on 14 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane H (Daughter of Resident) published on 14 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.909) out of 10 for Barchester Hundens Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.909 for Barchester Hundens Park Care Home is calculated as follows: ( (161 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Hundens Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Mar 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2010
Ana is our General Manager here at Hundens Park. Ana has been qualified as a Registered General Nurse for 17 years and has spent 14 of those years at Hundens Park. Ana’s first role at Hundens Park was as a Care Assistant.
She then progressed through various roles, including Registered Nurse, Clinical Lead Nurse, then Deputy General Manager. Ana now works as the General Manager of the home. Ana is very passionate about palliative care and is one of our three Palliative Care Champions at Hundens Park. The Palliative Care Champions are ensuring that we provide a dignified and respectful journey to all of our residents.
Job Title: Deputy General Manager
Joined: 2023
Victoria is our Deputy General Manager here at Hundens Park. Victoria has been qualified as a Registered Mental Health Nurse for 6 years and has spent 4 of those years within Barchester Healthcare. Victoria’s passion for Nursing lies within elderly care and she has worked in both older age acute mental health services and Dementia care services since qualifying as a Nurse. Victoria is one of three Palliative Care Champions at Hundens Park. Victoria is currently studying for her Postgraduate qualification in Healthcare and Social Care management.
Job Title: Home Administrator
Joined: 2024
Laura works as the Home Administrator at Hundens Park. Laura has worked in finance and administration for the last 15 years and has now come to join our Barchester team.
She has also previously worked in a care role in Dementia and complex care.
Job Title: Head of Maintenance
Joined: 2023
Duncan is our Head of Maintenance at Hundens Park. He has worked in maintenance roles within care home services for the last 8 years. Before this, he worked as an Engineer at Nissan for 15 years. Duncan also works as our Health and Safety Champion, ensuring all measures are met to maintain the safety and security of our residents and staff.
Job Title: Registered Nurse
Joined: 2020
Michaela is one of our wonderful Nurses here at Hundens Park. Michaela qualified as a Registered Mental Health Nurse 10 years ago and has spent the last 4 years of her Nursing career at Hundens Park. Michaela works across our complex care units, ensuring that our residents receive an exceptional standard of care.
Job Title: Senior Care Assistant
Joined: 2014
Katie works as Senior Care Assistant at Hundens Park on our General Nursing Unit. She ensures the smooth running of the unit and exceptional care delivery is maintained. Katie has worked at Hundens Park for 10 years, having gained her NVQ 3 Health and Social Care qualification during her time here. Katie is also our Speak Up Champion for the home.
The Speak Up Champion role ensures we create a culture where everyone feels safe and supported to speak up about any concerns they may have, and Katie ensures she supports this by being a voice for all at Hundens Park.
Job Title: Care Assistant
Joined: 2014
Jess has worked at Hundens Park for the last 10 years in the role of Care Assistant, supporting residents in our General Nursing Unit. Jess is also our Wellbeing Champion here at Hundens Park. The Well-Being Champion is able to signpost and support their colleagues with maintaining their physical and mental wellbeing, whilst promoting a positive working environment.
Job Title: Care Assistant
Joined: 2021
Caitlyn works as a Care Assistant in our complex care units. Caitlyn has trained within Barchester to become a Dementia Champion. Dementia Champions ensures that our staff are equipped with the knowledge to be able to provide the best quality care possible to our residents. This is by ensuring staff have the skills required around types of Dementia and the effects Dementia can have on a person, and by understanding residents’ individual needs.
Job Title: Care Assistant
Joined: 2023
Samsan works as a Care Assistant in our complex care units.
He joined the team in 2023 and has built some great relationships with both residents and staff members.
Samsan is a reliable and dedicated member of the team. He always has a smile on his face.
