Care fees are based on Middleton Hall's individual assessment of care needs, which determines the most suitable type of care service best placed to meet the person's needs. The fee rates vary depending on the type of care required and the type of care service within Middleton Hall. For more information about fees and charges and what is included within the fee rates, please contact Middleton Hall for further details.
Open visiting policy and visitors welcome at any time.
Parking is freely available in car parks near Reception.
Middleton Hall Retirement Village has a Review Score of 9.9 (9.911) out of 10, based on 23 reviews in the last 2 years. Over all time Middleton Hall Retirement Village has 60 reviews.
Review from Christine D (Daughter of Resident) published on 19 February 2025
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to write this review and for your kind words. Everyone will have fond memories of your mum and her musical skills, which brought a smile to all. We are pleased that we were able to provide the care and support your mum required during her time at Middleton Oaks and I will share your positive comments with the care and management teams across Middleton Hall.
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Review from J H (Stepdaughter of Resident) published on 3 February 2025
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for the kind and positive comments about Middleton Hall and the staff teams. I know that your stepmother was with us for a number of years and that when her care needs changed, she transferred into the most appropriate care service, with many staff getting to know her well. I will share your feedback with the teams involved and also with the Senior Management Team.
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Review from J R (Respite Resident) assisted by family/friend published on 29 January 2025
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
We appreciate your time in completing this review. Although only for a short stay break, we are glad that this was an enjoyable experience. Thank you for your positive comments about the environment and the staff team, which I will share with the different departments and senior management team.
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Review from Tom W (Son of Resident) published on 24 January 2025
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for your feedback and although your mother was only with us for a short period of time, we are pleased that this was a positive experience, and that you also received good advice and support from the team at the time. I will share your feedback with the Senior Management Team as well as the care team and would take this opportunity to wish your mother the very best in her new home.
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Review from Vera R (Resident) published on 24 January 2025
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review. All feedback is important and especially from current residents, as we continually want to make improvements and develop services across Middleton Hall. I will share your comments with the care and health and wellbeing teams, as well as the Senior Management Team.
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Review from S M (Daughter of Resident) published on 14 November 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your kind words. I know that your mum was only with us for a short period of time, but am pleased that you found the care to be of high standard. I will share your comments with the team in Middleton Court and with the senior management team.
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Review from M C (Friend of Resident) published on 19 September 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Many thanks for taking the time to complete this review and your kind words for the care and other departments within Middleton Hall. I will share your comments with the teams involved and with the senior management team.
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Review from Diana T (Respite Resident) published on 18 June 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your kind and complimentary comments on your short stay at Middleton Hall. We are glad that you had a positive experience and that this helped on your journey to making a full recovery from your recent hospital stay. I will pass on your comments to the care team and share them with the senior management team.
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Review from R W (Daughter of Resident) published on 13 June 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your very kind words about Middleton Hall, and especially about the teams involved in the care of your dad. Although with us only a short period, it is good to hear that the care your dad received, provided some comfort and reassurance for the family at a difficult time. I will share your comments with the team and with the senior management team.
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Review from Sue F (Daughter of Resident) published on 10 May 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your very kind and positive words about the care team and living well team at Middleton Hall. It was great that your mum was able to participate in the different activities on offer, and that she particularly enjoyed her swimming sessions. I will share your feedback with the senior management team and with the other teams involved. We look forward to welcoming your mum again for her next stay at Middleton Hall.
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Review from M K (Resident) published on 22 April 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and providing us with valuable feedback. We are pleased that during your stay in Middleton Gardens, you found the overall experience a positive one. I will share your feedback with the teams at Middleton Gardens and Middleton Hall, and we wish you well on your return home, after your short stay with us.
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Review from Sarah W (Sister of Resident) published on 28 March 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for the very kind words about Middleton Hall. We are pleased that you found the care your brother received from the team in Middleton Court of a high standard, and we know that your brother really enjoyed participating in the various social activities and events that are organised by our support teams. I will share your positive comments with the teams involved and with the senior management team.
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Review from Debbie S (Daughter of Resident) published on 13 March 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to write this review and for your kind and very positive words about the care your dad received and also of the team at Middleton Oaks. We believe that the smaller style setting has real benefits for those living with different forms of dementia, and it is always good to have this recognised and acknowledged by family members. I will pass on your comments to the care teams and share them with the senior management team.
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Review from Brian V (Son of Resident) published on 6 March 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for the positive comments about Middleton Hall, and the care that your mum receives from the team in Middleton Gardens. I will share your feedback with the teams involved and also with the Senior Management Team.
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Review from Judith G (Wife of Resident) published on 13 February 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and sharing such warm and personal comments about the team who cared for your husband at Middleton Oaks. I know it is a big decision when a family member requires 24-hour residential care and I am pleased that you found the teams involved, knowledgeable, professional and most of all, very caring in providing individualised care for your husband. We are all proud of the environment and facilities we have at Middleton Hall, and it is very kind of you to recognise these as well as the care provided. I will pass on your comments to the different teams, as well as share them with the senior management team.
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Review from Nicholas G (Son of Resident) published on 29 January 2024
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your very kind words about the team at Middleton Oaks and the others involved with your father's care at Middleton Hall. I am pleased that you found the facilities at Middleton Hall of a high standard and that the care delivered from all departments reflects the quality that we aim to achieve for all residents. I will pass on your comments to the different teams, as well as share them with the senior management team.
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Review from Gerald O (Resident) assisted by family/friend published on 28 September 2023
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review which is appreciated. We are pleased that you had a positive stay at Middleton Hall and enjoyed the facilities. Best wishes, Colin.
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Review from A D (Son of Resident) published on 11 September 2023
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your very kind words about the team at Middleton Court. I will pass on your comments to the team, as well as share them with the senior management team.
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Review from Pauline L (Sister of Resident) published on 14 August 2023
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your very kind words. I am pleased that you speak highly of the care your brother receives as well as the co-owners within the care and wider teams. I will pass on your comments to the teams, as well as sharing with the senior management team.
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Review from E R (Niece of Resident) published on 19 July 2023
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Reply from Colin Inglis, Care Director at Middleton Hall Retirement Village
Thank you for taking the time to complete this review and for your kind words, which I will share with the care teams.
Much appreciated.
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The Review Score of 9.9 (9.911) out of 10 for Middleton Hall Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.911 for Middleton Hall Retirement Village is calculated as follows: ( (253 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 271 Ratings = 4.911
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Middleton Hall Retirement Village is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Mar 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
Please contact us for further information about our policy for admissions and viewings at the current time.
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Job Title: Care Director
Joined: 2021
I was honoured and excited to be join the team at Middleton Hall Retirement Village as their Care Director on March 1st 2021. With this role, comes the opportunity to shape, develop and influence how Middleton Hall’s care services move forward and fully believe in the vision and values that have been established.
One of the exciting things is that this is a completely new role at Middleton Hall and I am planning to use my knowledge and experience to add value to the important services that we provide to our residents and families as well as our care teams.
Having initially qualified as a Registered Nurse, I have spent all my career predominantly in the private healthcare sector working with some local smaller companies, as well as larger national care providers. During this time, I have developed my managerial and leadership skills working in different roles within the sector, from Care Home Manager, Regional Director and Operations Director, before joining Middleton Hall.
As Care Director at Middleton Hall, I am responsible for providing clinical and some operational leadership and with the support of the Co-owner team, am focused on Middleton Hall being established as a provider of high-quality care and wellbeing and developing a motivated and engaged care services team.
In my spare time, I enjoy watching all types of sports, particularly rugby and trying to play a bit of golf.
Job Title: Head of Care and Quality - Registered Manager
Joined: 2000
Debby wanted to be a nurse since childhood and qualified as a nurse in 1984, with honours. Debby spent the early part of her career working for the NHS in a private hospital in Grimsby, working on surgical wards and occupational health, whilst also working part-time as a teacher at the local college.
Throughout her career, Debby always admired older people because of their life stories that make that person unique. A passion she still holds today.
Debby is constantly looking to broaden her skillset having qualified as a Reiki practitioner and in addition Indian Head & Swedish Body Massage. Whilst at Middleton Hall, she has studied a degree in Dementia Studies graduating with a first-class degree. She built on this with further dementia training by becoming a Positive Approach to Care (PAC) trainer with Teepa Snow.
Debby enjoys that every day at Middleton Hall Retirement Village is different. Working as part of a team that is inspired to make a difference to the lives of older people gives job satisfaction and enables us to ensure that residents live well. She enjoys keeping up to date with practice and ensuring everybody is on the same page so residents have the best quality care possible.
What makes working at Middleton Hall worthwhile? When you see a special moment between a member of staff and a resident when they really connect.
Job Title: Middleton Oaks Care Manager
Joined: 2010
Sheenagh is responsible for the care and wellbeing of 16 residents predominately with dementia and a team of 30 Co-owners in Middleton Oaks. Her team are responsible for every aspect of their care; cooking, cleaning, caring for and entertaining all Middleton Oaks residents.
Sheenagh's team ensures that person-centred care is provided, and achieves this due to the relationships they build with their residents. The team in Middleton Oaks don't see themselves as a care facility, they see themselves as home.