Care fees are based on Middleton Hall's individual assessment of care needs, which determines the most suitable type of care service best placed to meet the person's needs. The fee rates vary depending on the type of care required and the type of care service within Middleton Hall. For more information about fees and charges and what is included within the fee rates, please contact Middleton Hall for further details.
Open visiting policy and visitors welcome at any time.
Parking is freely available in car parks near Reception.
Middleton Hall Retirement Village has a Review Score of 9.9 (9.908) out of 10, based on 25 reviews in the last 2 years. Over all time Middleton Hall Retirement Village has 62 reviews.
Review from Barbara G (Daughter of Resident) published on 23 August 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jan Hargrove, Marketing Assistant at Middleton Hall Retirement Village
We are glad that your mother came to Middleton Hall. She is involved in many of our activities and participates greatly to the community here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P S (Son of Resident) published on 5 August 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.908) out of 10 for Middleton Hall Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.908 for Middleton Hall Retirement Village is calculated as follows: ( (274 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 295 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Middleton Hall Retirement Village is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Mar 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
Please contact us for further information about our policy for admissions and viewings at the current time.
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Job Title: Care Director
Joined: 2021
I was honoured and excited to be join the team at Middleton Hall Retirement Village as their Care Director on March 1st 2021. With this role, comes the opportunity to shape, develop and influence how Middleton Hall’s care services move forward and fully believe in the vision and values that have been established.
One of the exciting things is that this is a completely new role at Middleton Hall and I am planning to use my knowledge and experience to add value to the important services that we provide to our residents and families as well as our care teams.
Having initially qualified as a Registered Nurse, I have spent all my career predominantly in the private healthcare sector working with some local smaller companies, as well as larger national care providers. During this time, I have developed my managerial and leadership skills working in different roles within the sector, from Care Home Manager, Regional Director and Operations Director, before joining Middleton Hall.
As Care Director at Middleton Hall, I am responsible for providing clinical and some operational leadership and with the support of the Co-owner team, am focused on Middleton Hall being established as a provider of high-quality care and wellbeing and developing a motivated and engaged care services team.
In my spare time, I enjoy watching all types of sports, particularly rugby and trying to play a bit of golf.
Job Title: Head of Care and Quality - Registered Manager
Joined: 2000
Debby wanted to be a nurse since childhood and qualified as a nurse in 1984, with honours. Debby spent the early part of her career working for the NHS in a private hospital in Grimsby, working on surgical wards and occupational health, whilst also working part-time as a teacher at the local college.
Throughout her career, Debby always admired older people because of their life stories that make that person unique. A passion she still holds today.
Debby is constantly looking to broaden her skillset having qualified as a Reiki practitioner and in addition Indian Head & Swedish Body Massage. Whilst at Middleton Hall, she has studied a degree in Dementia Studies graduating with a first-class degree. She built on this with further dementia training by becoming a Positive Approach to Care (PAC) trainer with Teepa Snow.
Debby enjoys that every day at Middleton Hall Retirement Village is different. Working as part of a team that is inspired to make a difference to the lives of older people gives job satisfaction and enables us to ensure that residents live well. She enjoys keeping up to date with practice and ensuring everybody is on the same page so residents have the best quality care possible.
What makes working at Middleton Hall worthwhile? When you see a special moment between a member of staff and a resident when they really connect.
Job Title: Middleton Oaks Care Manager
Joined: 2010
Sheenagh is responsible for the care and wellbeing of 16 residents predominately with dementia and a team of 30 Co-owners in Middleton Oaks. Her team are responsible for every aspect of their care; cooking, cleaning, caring for and entertaining all Middleton Oaks residents.
Sheenagh's team ensures that person-centred care is provided, and achieves this due to the relationships they build with their residents. The team in Middleton Oaks don't see themselves as a care facility, they see themselves as home.
