PRIVATE SELF FUNDERS AT £1400MPER WEEK INCLUDES THE FOLLOWING IN FEES.
PRIVATE FEE PAYERS HAVE FREE HAIRDRESSING CHIROPODY AND ESCORTED TRANSPORT FOR ALL HOSPITAL ADMISSIONS.
Included hairdressing, chiropody and transport for all hospital appointments
FREE WIFI FOR ALL SERVICE USERS
DO OPERATE A PROTECTED MEALTIMES POLICY AND DISCOURAGE VISITING AT THOSE TIMES IN MOST INSTANCES
Parking available onsite free
Oak Lodge has a Review Score of 9.6 (9.597) out of 10, based on 11 reviews in the last 2 years. Over all time Oak Lodge has 21 reviews.
Review from Harry B (Son of Resident) published on 13 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.597) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.597 for Oak Lodge is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 124 Ratings = 4.597
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2020
My name is Lyndsay Sargent I am the registered manager for Oak Lodge care home in Haughton village. I have worked in care for over 20 years and worked for Care Homes UK since August 2020 I have been the registered manager for over 2 years. I have achieved my L5 in Leadership and Management and have the following skills/strengths/core values – Leadership, Determination, Loyal, positive thinking, caring, compassion, My values are providing a safe/positive and caring environment for residents and staff, having an open culture and learning from mistakes also providing a working environment which promotes equality/diversity and Inclusion. I look to work proactively and not reactively and have achieved “good” with CQC since being at Oak Lodge.
Job Title: Quality Compliance Manager
Joined: 2020
My name is Karen Cousins I have worked for Care Homes UK for the past four years as Manager and Quality Manager. I have experience as a nursing assistant, nurse, Deputy Manager and Care Home Manager in various hospitals and Care in Community and Care Homes.
My Strengths,
Dependable,
Wide range of knowledge in varied positions within care provision,
Leadership,
Caring nature.