Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ
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9.6 86 Reviews
  • Ashington Grange Care Home, Ashington
Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people.

Inside, residents benefit from the choice of four sitting rooms and four dining areas to enjoy at their leisure whilst the landscaped garden and pretty patio is the perfect spot for relaxing with friends and family.

Each member of the team at Ashington Grange is committed to offering the highest quality of care for residents, whilst also prioritising quality of life. Leading with respect and dignity, they work hard to make the home a happy place to live for every person, with each day filled with things to look forward to.

From the range of activities on offer to the delicious food prepared by the catering team, residents at Ashington Grange are supported to live their best lives, whatever that means to them.

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Care Provided by Ashington Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrea Pringle (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ashington Grange Care Home Reviews (86)

Total of 86, showing 61-80
9.6

Ashington Grange Care Home has a Review Score of 9.6 (9.646) out of 10, based on 29 reviews in the last 2 years. Over all time Ashington Grange Care Home has 86 reviews.

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Review from Cliff T (Son of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the standard of care. Staff are attentive and caring with a good sense of humour providing a good atmosphere. Staff are very approachable and sort out any requests immediately and nothing seems to be a problem. Staff make us, the extended family, feel very welcome and encourages
us to be involved with any decisions regarding my dad.

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Review from Jane S (Daughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living at Ashington Grange Care Home for 10 years. She has progressive dementia and has received excellent care over these years. In the residential service, she enjoyed a good range of activities and outings as well as good personal care and support. As her dementia became more severe
she moved to the dementia unit where she has the benefit of consistent staffing. The staff are very patient and understanding and encouraged to participate in activities where possible.

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Review from N A (Son of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent facility and level of care, the staff are pleasant and approachable on all matters. The care awarded to my mam is of a very high standard and with my father visiting every day he too is welcomed with open arms.

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Review from Jennifer D W (Wife of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Golden wedding anniversary surprise party was very enjoyable. Lovely buffet and entertainment and beautiful flowers, staff excellent and lasting memories. Excellent staff and entertainment.

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Review from Betty L (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy since I moved into the home. The care is very good.


I love the food.


All staff are great people.


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Review from Mary T (Wife of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had both good and bad experiences with care homes and hospitals with my husband. My opinion is nurses and medical staff in assessment wards should take the time to review care homes. Ashington Grange has sorted my husband out in a routine and is well cared for within weeks which no one in the
past five years had done, so until now, I have more contentment now as my husband is being cared for.

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Review from Bob H (Cousin of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been in the "Grange" for over four years. The level of care in all that time has been truly excellent. Not only personal care, but lots of activities, days out, in house performers and lots more. We have high regard for all the staff and management and can't thank them enough.
I would
like to think that all care homes are as good as "The Grange". When we visit, we are treated with the same respect from the friendly staff.

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Review from J T (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care that my father is receiving. On visiting he always looks clean and tidy - he appears settled - hard to determine due to his dementia. I find the staff very approachable and answer any queries I have.

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Review from Carol S (Sister of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Resident much more settled in the home since he has been taken out of the bedroom and now sits in the lobby or the lounge.

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Review from A A (Son of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Ashington Grange Care Home and receive excellent care in every aspect of their day.

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Review from Joan D (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very good with my mum, I just couldn't fault them.

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Review from J P (Son of Resident) published on 17 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For only 4 short weeks my father was in Ashington Grange he was cared for by staff who care about what they do. Excellent people make the success of an excellent care home, what they do they do with care and compassion. A credit to all the colleagues who work there. We'll done and thank you.

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Review from V B (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parent has only been at the 'Grange' a short while but having dealt with two other care homes (in other circumstances) which were good. I have found Ashington Grange to be excellent in the care of residents and their families. The staff and management have a unique ability to be extremely professional
in their work. A very well run residential home.

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Review from E M (Wife of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband died in November 2016. As far as I am aware, he was treated well. The staff did their best to support us under the circumstances. As you will appreciate, I am very emotional at this time, especially having to adjust to the fact we hated living apart due to lack of mobility of my husband.
It is the hardest thing for both patient and spouse and the biggest regret is that he had to spend the last weeks in any home even though practically, it was the only way to cope with his physical decline.

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Review from Anne N (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Mam was only in this home for four days before her passing, the care she received was excellent. The ambience of the home was really very nice; the staff and home manager were courteous and friendly and you could see they had a good repertoire with the other clients. We as visitors were
made very welcome at all times.

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Review from Donald M (Husband of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit most days and I find a very good attitude to residents from all the staff. Very attentive to a caring role and they allow contact by phone when requested. I am happy to express my thanks for the care they take of my wife.

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Review from Florence R (Wife of Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashington Grange - care of all aspects of nursing and dementia is professional and understanding of the individual, in particular, the men's unit, personal involvement if needed and attention given is in a calm way. Activities are so important here, inside and outings. Food is also catered for the different
stages of dementia by the catering staff.
We have access to communication to discuss our relative in care.
My personal life had been given a quality free of worry. I look forward to my visits there, it is my husbands home and mine when I am there.

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Review from J T (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been very settled since being in care at the Grange. He always appears clean and dressed in appropriate clothing when I visit. Would like to see him taken out when they have their various trips out and about and have asked for this to happen. Staff are very approachable and answer any
queries that I have. Staff make you feel welcome, offering you lunch and tea. I am more than happy with the care my father is receiving.

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Review from Elizabeth R (Wife of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family agree we have found the best care home for my husband. He settled here very quickly. He has been here for 8 weeks now and we have no complaints about anything. I feel he is very safe here.

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Review from E A A (Son of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ashington Grange for just over 2 years and in this time has been very well looked after. Having suffered from a broken hip and being in a wheelchair. Thanks to the staff in Ashington Grange his rehabilitation has been excellent. He also likes the food and the staff he
tells me always find time to make him feel at home.

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Ashington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Ashington Grange Care Home is calculated as follows: ( (233 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 342 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashington Grange Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Andrea

Andrea Pringle

Job Title: Home Manager

Introducing Andrea Pringle
Home Manager at Ashington Grange, Northumberland


What does ‘kindness’ mean to you?


“To respect the individual and how they wish to be treated. To ensure we promote independence to encourage Residents to have autonomy over their own care as much as possible. To promote dignity and wellbeing. To make our Residents achieve everything they can.”


As a dedicated healthcare professional, Andrea has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Andrea closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Andrea remarked:


“I am able to implement things that will benefit the Residents. To include Residents in making changes as it is important for them to feel included and part of the home.”


Outside of work, Andrea enjoys going on holidays and is often described as the ‘Crazy Dog Lady!’


If you would like to find out more about Ashington Grange, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.