Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ
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9.6 86 Reviews
  • Ashington Grange Care Home, Ashington
Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people.

Inside, residents benefit from the choice of four sitting rooms and four dining areas to enjoy at their leisure whilst the landscaped garden and pretty patio is the perfect spot for relaxing with friends and family.

Each member of the team at Ashington Grange is committed to offering the highest quality of care for residents, whilst also prioritising quality of life. Leading with respect and dignity, they work hard to make the home a happy place to live for every person, with each day filled with things to look forward to.

From the range of activities on offer to the delicious food prepared by the catering team, residents at Ashington Grange are supported to live their best lives, whatever that means to them.

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Care Provided by Ashington Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrea Pringle (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ashington Grange Care Home Reviews (86)

Total of 86, showing 81-86
9.6

Ashington Grange Care Home has a Review Score of 9.6 (9.646) out of 10, based on 29 reviews in the last 2 years. Over all time Ashington Grange Care Home has 86 reviews.

Overall Experience

  • 61
  • 23
  • 2
  • 0
  • 0

Date Published

86
14
18
29
57

Review from Thomas H (Husband of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are over the moon with the care and help that my wife has been given since coming to Ashington Grange. Nothing is ever too much trouble and the carers are very understanding and patient with the residents. I come to visit my wife every day and feel very comforted by the care and kindness
show to me as well as my wife, and I know if I am worried about anything I can talk to someone and any problem can be solved. The carers and nurses are always busy and work very hard but I am always greeted with a smile and a friendly word, and I am very grateful for everything that they do.

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Review from C J (Son of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with all aspects of care that my mother receives. All staff are very helpful and caring. Nothing is too much for them. They are very good at reporting to me any incident my mother has had i.e falls, trips etc, overall I think my mother gets excellent care.

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Review from Denise B (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, helpful and caring. Their care for my mother is excellent, she is very well looked after. There is good communication between myself and the home which is essential as my mother is no longer able to communicate.

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Review from Robert A (Husband of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very satisfactory; My wife has been a resident for approximately 5-6 months. The staff are very good and approachable. My wife has settled in well and has adjusted to her new environment well. The quality of the home itself is of a good standard. But we have been made aware the refurbishment
is planned. All in all very pleased.

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Review from Lesley P (Daughter of Resident) published on 14 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Ashington Grange for 10 years. The staff are dedicated to the care of their residents from the domestic and kitchen staff to the carers and nurses; they are gentle, they are kindness personified, they are family. We have witnessed such generosity of spirit and understanding
over this last week where our needs have been accommodated too as Mum faded. We also witnessed the same care and attention for everyone way above
nursing. All members of staff are wonderful and we cannot praise or thank them enough.
They offer way more than a job demands.

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Review from Alison V (Daughter of Resident) published on 14 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashington Grange has been my Mum's home for almost 10 years now, she is now at the end of her days and for the last week my sister and I have been at her bed side. The brilliant staff have looked after Mum and us with dignity and respect

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Ashington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Ashington Grange Care Home is calculated as follows: ( (233 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 342 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashington Grange Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Andrea

Andrea Pringle

Job Title: Home Manager

Introducing Andrea Pringle
Home Manager at Ashington Grange, Northumberland


What does ‘kindness’ mean to you?


“To respect the individual and how they wish to be treated. To ensure we promote independence to encourage Residents to have autonomy over their own care as much as possible. To promote dignity and wellbeing. To make our Residents achieve everything they can.”


As a dedicated healthcare professional, Andrea has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Andrea closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Andrea remarked:


“I am able to implement things that will benefit the Residents. To include Residents in making changes as it is important for them to feel included and part of the home.”


Outside of work, Andrea enjoys going on holidays and is often described as the ‘Crazy Dog Lady!’


If you would like to find out more about Ashington Grange, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.