La Cura House Reviews (65)
La Cura House has a Review Score of 9.4 (9.422) out of 10, based on 14 reviews in the last 2 years. Over all time La Cura House has 65 reviews.
Review from Carolyn P (Daughter of Resident) published on 14 February 2025
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Overall Experience
5.0 out of 5
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Review from J F (Niece of Resident) published on 10 January 2025
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your lovely review, your aunt will be sadly missed but not forgotten.
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Review from Andrew S (Son of Resident) published on 24 January 2024
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5.0 out of 5
The compassion the care team gave was so heartwarming.
I could not ask for more.
I would not hesitate in advising anyone to place their relative in La Cura because I know from
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your wonderful review. It was absolutely our pleasure living and looking after your mum.
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Review from S M (Daughter of Resident) published on 11 August 2023
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4.0 out of 5
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Review from N S (Daughter of Resident) published on 21 July 2023
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5.0 out of 5
I enjoy finding out what my mum is up to and really in-depth amount of how all the
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Review from Allan R (Husband of Resident) published on 21 July 2023
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5.0 out of 5
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Review from R C (Son of Resident) published on 21 July 2023
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4.0 out of 5
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Review from Ian H (Husband of Resident) published on 21 July 2023
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3.0 out of 5
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Review from M B (Daughter of Resident) published on 13 July 2023
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review... I will ensure your positive feedback is passed onto our team
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Review from M P (Wife of Resident) published on 3 July 2023
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Our thoughts are with you, thank you for the review.
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Review from J V (Son of Resident) published on 29 June 2023
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3.0 out of 5
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Review from Jeanette T (Wife of Resident) published on 28 June 2023
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Overall Experience
4.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, our thoughts and wishes are with you.
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Review from J O (Son of Resident) published on 26 June 2023
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, we loved caring for your mum! She was a very special woman.
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Review from Diane E (Daughter of Resident) published on 23 June 2023
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, Diane, it is very kind of you. We love caring for your dad and mum is always welcome anytime.
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Review from Sharon L (Daughter of Resident) published on 9 November 2022
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, I will ensure all staff are aware of your thoughts
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Review from R T (Husband of Resident) published on 8 November 2022
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, it was our pleasure caring for your wife, she will be missed very much but never forgotten by many.
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Review from L S (Daughter of Resident) published on 23 June 2022
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Overall Experience
5.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review it is very much appreciated and your feedback welcomed.
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Review from A A (Sister of Resident) published on 14 June 2022
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5.0 out of 5
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Review from Gillian E (Daughter of Resident) published on 27 May 2022
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Overall Experience
4.0 out of 5
Reply from Tracy Wiggans, Registered Manager at La Cura House
Thank you for your review, it was our pleasure to support dad. We all send our best wishes.
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Review from Elizabeth S (Brother of Resident) published on 8 April 2022
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5.0 out of 5
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Overview of Review Score
The Review Score of 9.4 (9.422) out of 10 for La Cura House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.422 for La Cura House is calculated as follows: ( (94 Excellents x 5) + (48 Goods x 4) + (24 Satisfactorys x 3) ) ÷ 166 Ratings = 4.422
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for La Cura House is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
