Bridge View has a Review Score of 9.5 (9.498) out of 10, based on 9 reviews in the last 2 years. Over all time Bridge View has 40 reviews.
Review from Hannah G (Granddaughter of Resident) published on 29 January 2025
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Our thoughts are with you and your family at this sad time and your kind words will be passed to all our team.
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Review from Judith B (Daughter of Resident) published on 12 December 2024
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Review from David S (Son of Resident) published on 8 August 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your kind words and lovely review of our team which will be passed to them all, our thoughts are with you and your family.
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Review from Penny E (Daughter of Resident) published on 5 June 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for such a warm and wonderful review about our home and team. Your feedback and positive words will be sent to our Bridge View team who will be over the moon they have made a real difference to you and your family.
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Review from Lelly E (Daughter of Resident) published on 21 May 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your fantastic five-star review, your wonderful feedback will be passed on to all our team.
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Review from Yvonne A (Sister of Resident) published on 25 April 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your wonderful words and fantastic 5-star review, this will be passed to all our team.
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Review from M S (Daughter of Resident) published on 6 December 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review and fantastic feedback - this will be passed to all our team.
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Review from Michelle D (Daughter of Resident) published on 18 October 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
This is wonderful! Your kind words and positive feedback will be passed to the team.
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Review from Marilyn T (Sister of Resident) published on 12 April 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review and positive feedback, this will be passed to our Bridge View team.
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Review from Irmeard C (Wife of Resident) published on 25 August 2022
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review. Your praise of both the home and manager is much appreciated and will be passed to the team.
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Review from K N (Daughter of Resident) published on 4 April 2022
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review and kind words. I will certainly pass your wonderful feedback on to the team at Bridge View.
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Review from C S (Husband of Resident) published on 28 March 2022
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Review from Margaret J (Wife of Resident) published on 10 March 2022
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Review from Fiona S (Daughter of Resident) published on 21 February 2022
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review, your kind words are appreciated by the home and our team.
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Review from Hazel C (Daughter of Resident) published on 11 February 2022
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Review from C S (Brother of Resident) published on 9 November 2021
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your wonderful review and feedback about our staff - this will certainly be passed on.
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Review from K B (Son of Resident) published on 4 November 2021
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your fantastic review - the staff are over the moon to hear this feedback.
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Review from B J (Son of Resident) published on 2 November 2021
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Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View
Thank you for your lovely review and feedback regarding brochures, this will certainly be passed on.
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Review from D C (Son of Resident) published on 29 June 2021
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Reply from Francesca MacDuff-Varley, Manager at Bridge View
Thank you for your lovely review, I will pass on your positive comments to the staff and home.
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Review from Karen S (Wife of Resident) published on 29 March 2021
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The Review Score of 9.5 (9.498) out of 10 for Bridge View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.860 for Bridge View is calculated as follows: ( (94 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.86
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.638 Points relating to the number of positive Reviews for Bridge View is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 May 2023
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