Bridge View

Ashington Drive, Stakeford, Choppington NE62 5JF
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9.5 40 Reviews
  • Bridge View, Choppington
Bridge View Care Home is situated in Choppington village in Northumberland, close to the Northumbrian coastline and a short drive away from the Northumberland National Park.

It is located in the heart of the local community and is served well by bus services.

At Bridge View care home, there is caring staff, a homely and friendly atmosphere and high standards of cleanliness and care.

All these things, important as they are, are the very least you’d expect from them. But there’s so much more to Bridge View.

The central focus of everything done, day in and day out, is the general wellbeing of residents. To ensure that they remain physically and mentally active and that they are fulfilled, happy and feel cared for and loved.

Staff are always looking for innovative ways of doing things and have initiated a few ambitious and exciting projects.

Staff started a Listening Post café for all residents to meet on a daily basis, to talk and listen, laugh or cry.

Residents have started arranging to meet there and families also attend.

Staff initiated ‘My Day’. This involves two residents each day who are made to feel special by every member of staff on duty that day. Staff visit the residents to chat with them or to help them with whatever they wish to do.

Care Provided by Bridge View

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 61 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • John Lafferty (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (61)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 40, showing 1-20
9.5

Bridge View has a Review Score of 9.5 (9.498) out of 10, based on 9 reviews in the last 2 years. Over all time Bridge View has 40 reviews.

Overall Experience

  • 28
  • 10
  • 1
  • 0
  • 1

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Overall Experience  Overall Experience 5.0 out of 5

I can not thank the staff at Bridge View enough for the care and support they have given over the last few months. My grandma sadly passed away yesterday but was treated with such dignity and respect throughout. Outstanding carers who genuinely care, approachable and compassionate management. They looked
after her like they would their own family and I will be forever grateful. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Our thoughts are with you and your family at this sad time and your kind words will be passed to all our team.


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Overall Experience  Overall Experience 5.0 out of 5

My mam was a resident here for ten months until her passing on November 14th 2024. The manager and his staff are, without doubt, the best ever. Dignity, respect and total love and care were displayed always toward Mam and us, as a family. Always supportive and kind. You are safe in the knowledge your
loved one is respected. I can't recommend them enough. Thank you is not enough!

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Overall Experience  Overall Experience 5.0 out of 5

The care my mother recieved was excellent, they made her last few hours better than I could ever imagine, especially the care my mam recieved on her last day. The two young carers, the manager who went above and beyond their job role that day ensuring my mam was comfortable and pain-free and treating
the family with care and empathy. Big thank you to the senior carer who got everything in place we asked for and the care she gave my mam, honestly can't thank you all enough for what you did.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your kind words and lovely review of our team which will be passed to them all, our thoughts are with you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

It was with great trepidation that we moved Dad (he has dementia) into Bridgeview but we are so glad we did. Although he is getting older and frailer, Dad has settled in extremely well and has a beautiful room. The home itself is in a lovely setting with views of open grassland.
The carers have been
just gorgeous. The carers give us and Dad the widest smiles and always have some good news; it is so good to hear that he's making connections and forging relationships with the staff. The nurses are extremely on the ball, keeping us up to date and contacting the doctor/dentist in a very timely manner if they are concerned.
Of course the warm, caring, professional ethos comes from the management and the manager demonstrates this on a daily basis. It is clear to see the value he puts into the care each resident receives and is readily available for a chat if there are issues or worries. He also values his staff and the home team spirit and warm ethos is everywhere.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for such a warm and wonderful review about our home and team. Your feedback and positive words will be sent to our Bridge View team who will be over the moon they have made a real difference to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Bridge View were exceptional - every one of them. My mother has Alzheimer's and they were very good with her when she was feeling low and unsettled. The meals were always hot and the portion sizes were really good. The home itself was immaculate, no offensive smell when you go in either.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your fantastic five-star review, your wonderful feedback will be passed on to all our team.


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Overall Experience  Overall Experience 5.0 out of 5

All of our family find all staff are great to the residents and families, they will do anything. The manager and admin staff are so helpful and easy to talk to. The activities are always on going and very clean home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your wonderful words and fantastic 5-star review, this will be passed to all our team.


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Overall Experience  Overall Experience 4.0 out of 5

Since Mum moved in permanently over a year ago with all the help and understanding. We now feel we can relax as she is well looked after and all her needs are met with 24-hour care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review and fantastic feedback - this will be passed to all our team.


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Overall Experience  Overall Experience 5.0 out of 5

I just observed my dad take part in an exercise activity. He thoroughly enjoyed the class. He took part and participated more than I have seen him do in a long time. He really benefitted from it. He was proud of how much he could do.
Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

This is wonderful! Your kind words and positive feedback will be passed to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Following the move from a care home to a nursing home, my sister settled in really well. This is due to the excellent care and consideration from the excellent staff. They have been patient, kind and understanding at some difficult times. I cannot commend them enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review and positive feedback, this will be passed to our Bridge View team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was in a couple of care homes before. We were not happy with the care and safety, walking to find him in a poor standard. He had to go into hospital. Finding Bridge View was amazing. The care is wonderful. My husband is happy, clean, and very comfortable. He was unable to eat but the manager
has sorted it so that his food is pureed. I know I can leave him safe in the hands of the wonderful staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review. Your praise of both the home and manager is much appreciated and will be passed to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Following a stroke and progressive dementia, my father is needing 24hour nursing care. After a previous bad experience in another home, you can imagine the stress and apprehension we felt, ensuring the next home was right for his needs. We need not have worried. Our initial viewing at Bridge View,
gave us a very positive first impression. The lady who showed us around was extremely warm and caring and indeed all the staff were extremely friendly and a very good first impression from everyone. Every question was answered. We viewed dad's potential room, which was on the nursing side. It was newly decorated with ensuite, a nice size with a lovely view of the Dene. Dad moved in that week and many weeks later we are still seeing good practice. We visit daily at varying times and we have witnessed lots of genuine, caring, lovely staff. Dad is the most special person to us and choosing the right place for your loved one is daunting. All I can say is, Bridge View, has been good for Dad and for us.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review and kind words. I will certainly pass your wonderful feedback on to the team at Bridge View.


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Overall Experience  Overall Experience 4.0 out of 5

We have had no negative experiences. The staff and management are kind, caring and highly professional.

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Overall Experience  Overall Experience 4.0 out of 5

Friendly, caring staff.

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Overall Experience  Overall Experience 5.0 out of 5

My father received excellent care and compassion from the care staff until he recently died. Bridge View Care Home has an exceptionally clean and bright environment. The care staff could not do enough to support us all. I would not hesitate to recommend Bridge View Care Home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review, your kind words are appreciated by the home and our team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring and compassionate staff. Mam is well cared for.

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Overall Experience  Overall Experience 4.0 out of 5

Can't say enough positives about the staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your wonderful review and feedback about our staff - this will certainly be passed on.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and caring. They have the clients' health and respect at all times. Would recommend the care home to everybody.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your fantastic review - the staff are over the moon to hear this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Settled in well and always made to feel welcome. Would have preferred some written information on the home at the outset.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your lovely review and feedback regarding brochures, this will certainly be passed on.


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Overall Experience  Overall Experience 4.0 out of 5

Lovely clean home. The staff are very friendly and have been very professional during Covid and display empathy to the family. Lots of activities available to engage in. The staff are happy to assist with any concerns.

Reply from Francesca MacDuff-Varley, Manager at Bridge View

Thank you for your lovely review, I will pass on your positive comments to the staff and home.


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Overall Experience  Overall Experience 5.0 out of 5

With everything going on, you are still welcomed warmly and friendly, also professional. Seen my husband today for the first time properly since March. I was tested before I entered, once test done, I was shown up to his room. The smile on his face was so precious and satisfying for us both. He is cared
for with dignity; it is so comforting for us both.

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Current Review Score: 9.5 (9.498)

Overview of Review Score

The Review Score of 9.5 (9.498) out of 10 for Bridge View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Bridge View is calculated as follows: ( (94 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.638 Points relating to the number of positive Reviews for Bridge View is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Bridge View

What types of Care is Bridge View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge View provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bridge View have?

There are 61 Single Rooms.

What are the Facilities & Services at Bridge View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge View to the centre of Choppington?

1.6 mile(s) as the crow flies, distance by road may be significantly further.