Blythgate Manor has a Review Score of 6.7 (6.686) out of 10, based on 6 reviews in the last 2 years. Over all time Blythgate Manor has 57 reviews.
Review from Jacqui R (Niece of Resident) published on 28 March 2017
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My uncle was treated as though he was part of their family. We cannot speak highly enough of the staff who looked after him and attended to his every need
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Review from George T (Wife of Resident) published on 1 February 2017
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Review from Lee R (Son of Resident) published on 1 February 2017
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Review from M R (Wife of Resident) published on 1 February 2017
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Review from Denise S (Daughter of Resident) published on 27 January 2017
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Review from Margaret D (Sister-in-law of Resident) published on 27 January 2017
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Review from Helen M (Daughter of Resident) published on 23 January 2017
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Review from E MG (Sister of Resident) published on 23 January 2017
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Review from H H (Daughter of Resident) published on 19 January 2017
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Review from Helen P (Daughter of Resident) published on 16 January 2017
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Review from Angela W (Daughter of Resident) published on 11 November 2016
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Review from P W (Daughter-in-law of Resident) published on 11 January 2016
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Review from C H (Sister of Resident) published on 8 January 2016
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Review from Christopher S (Son of Resident) published on 4 January 2016
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Review from John W (Nephew of Resident) published on 30 November 2015
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Review from Joan S (Wife of Resident) published on 25 November 2015
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Review from Rosemary A (Wife of Resident) published on 23 September 2015
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The Review Score of 6.7 (6.686) out of 10 for Blythgate Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.4 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.394 for Blythgate Manor is calculated as follows: ( (6 Excellents x 5) + (29 Goods x 4) + (25 Satisfactorys x 3) + (9 Poors x 2) + (2 Very Poors x 1) ) ÷ 71 Ratings = 3.394
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.292 Points relating to the number of positive Reviews for Blythgate Manor is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 2 Positive Reviews ÷ 12 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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