The home does not charge any top-ups on local authority or self-funded fees.
The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.
The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
There is ample parking onsite.
The Oaks Care Home has a Review Score of 9.7 (9.702) out of 10, based on 9 reviews in the last 2 years. Over all time The Oaks Care Home has 56 reviews.
Review from I B (Son of Resident) published on 13 August 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you Ian for your comments , we strive not only to maintain but improve in everything we do
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Review from Joyce G (Sister-in-law of Resident) published on 8 July 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review of the home. Please be aware we are always improving our service to ensure the highest possible standards of care.
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Review from G H (Son of Resident) published on 8 July 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review. We continue to strive to improve our standards and ensure the highest quality of care.
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Review from G S (Daughter of Resident) published on 4 July 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review. Our facilities have recently been refurbished and redecorated and we are continually improving the service.
Our activity programme is wide and varied with all staff joining in. If you have any ideas which can help us please feel free to contact me further
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Review from Mark G (Son of Resident) published on 20 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you very much for your kind review. We are striving to continually achieve the highest standards of care at all times.
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Review from James H (Son of Resident) published on 16 May 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review. We are constantly improving our service in all areas and welcome your comments.
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Review from R S (Husband of Resident) published on 19 March 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review.
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Review from Linda C (Wife of Resident) published on 18 March 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review.
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Review from A C (Son of Resident) published on 11 February 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you for your review, we are currently refurbishing and redecorating all communal areas of the home.
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Review from H F (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Mielnik, Home Manager at The Oaks Care Home
Thank you so much for your review, it is nice to know we are doing a good job.
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Review from Peter W (Nephew of Resident) published on 20 March 2018
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4.0 out of 5
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Review from Carol O (Daughter of Resident) published on 2 March 2018
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4.0 out of 5
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Review from John R (Relative of Resident) published on 14 February 2017
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5.0 out of 5
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Review from Richard E (Husband of Resident) published on 23 November 2015
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4.0 out of 5
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Review from Elizabeth C (Daughter of Resident) published on 22 October 2015
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5.0 out of 5
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Review from Sylvia W (Wife of Resident) published on 22 October 2015
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5.0 out of 5
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The Review Score of 9.7 (9.702) out of 10 for The Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for The Oaks Care Home is calculated as follows: ( (83 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 101 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for The Oaks Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2023
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View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Joined: 2022
“Person-centred care is always putting the needs of the resident first.”
As a Health Care Professional, Tara has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.
Tara uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Tara said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”
If you would like to find out more about The Oaks, Tara would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
