Northlands Nursing Home

21 Kings Avenue, Morpeth NE61 1HX
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8.0 23 Reviews
  • Northlands Nursing Home, Morpeth
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Care Provided by Northlands Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Jones (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Northlands Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £970 – £1,045
    • Self-Funded Residential Dementia Care £1,025 – £1,100
    • Self-Funded Nursing Care £1,075 – £1,150
    • Self-Funded Nursing Dementia Care £1,075 – £1,250
    • RESPITE Self-Funded Residential Care £970 – £1,045
    • RESPITE Self-Funded Residential Dementia Care £1,025 – £1,100
    • RESPITE Self-Funded Nursing Care £1,075 – £1,150
    • RESPITE Self-Funded Nursing Dementia Care £1,075 – £1,150

  • Fees are reviewed on a regular basis and are subject to change to reflect the costs of delivering high quality care. Please contact the home manager to discuss resident needs and potential fees.
  • (these prices are only a guideline, please contact Northlands Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time. In order to ensure a calm and dignified dining experience then visitors may be restricted from dining areas at meal times.


  • Parking

  • Onsite parking is available and on street parking is also available with a waiting limit of two hours.


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Northlands Nursing Home Reviews (23)

Total of 23, showing 21-23
8.0

Northlands Nursing Home has a Review Score of 8.0 (8.035) out of 10, based on 3 reviews in the last 2 years. Over all time Northlands Nursing Home has 23 reviews.

Overall Experience

  • 16
  • 5
  • 2
  • 0
  • 0

Date Published

23
0
1
3
20

Review from Elaine B (Niece of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since present manager took up her post there has been a progressive and marked improvement in all aspects of care, decor, staff selection, social activities and fundraising to name but a few. The staff are mainly mature ladies with life experience which is so important when understanding the needs of
the elderly. They, in turn, are excellent role models for younger girls coming into the workplace, most of them were not just carers but personal friends of myself and my late aunt. The senior qualified staff are observant and vigilant, I mainly refer to the day staff, they follow up any concerns, explain any problems and have always kept me up to date regarding my aunt's welfare. Northlands Nursing Home has a friendly welcoming feeling, all residents rooms are personalised to their taste with photo's, ornaments, items of furniture etc from their own home. I feel it is important that having senior male carers is essential as it gives elderly residents a choice when dealing with certain aspects of care.
The social interaction with functions that celebrate not only residents birthdays, but really all events on the calendar e.g easter, summer fete's, Halloween etc keeping elderly residents in tune with things that they would have celebrated in their own homes at one time in their lives. Northlands is also animal-friendly both domesticated and wildlife interactions are important and precious especially the red squirrels and many birds that frequent the garden. Northlands social organiser plays an important part in this. My aunt especially enjoyed the painting, music and film sessions.
The team of cooks, handyman, and visits from the opticians, chiropodists and especially the hairdressers all work so hard for the benefit of the residents. It is important that those behind the scenes are not forgotten. I do feel that relatives should give more personal input and could help out when seeking entertainers for all the residents. Next year I hope it will be possible to invite a group of residents and carers to my home to have tea and see my garden and listen to some music. I have always tried to give support to Northlands when they have strived to give a special function for all residents. I welcome this opportunity of giving a small amount of my views. I can only say God Bless and thank you for caring for my aunt.

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Review from Celia G (Daughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care and all the other things associated in Northlands is brilliant. Once the renovations are completed, Northlands will be superb! Well done to everyone!

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Review from Cuthbert R (Friend of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend since she arrived in Northlands. I have always been impressed with the very high standard of care given to her and other residents, by all staff. I have tried to record this in my comments at residents meetings, which have been minuted.


I have also seen numerous acts of kindness

by staff towards my friend and other residents. Finally, a lot of work has been done this year on the building and furnishings.

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Current Review Score: 8.0 (8.035)

Overview of Review Score

The Review Score of 8.0 (8.035) out of 10 for Northlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.400 for Northlands Nursing Home is calculated as follows: ( (14 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 30 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.635 Points relating to the number of positive Reviews for Northlands Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 3 Positive Reviews ÷ 7.8 = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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