Scarbrough Court

Alexandra Way, Cramlington NE23 6ED
Submit a Review
9.8 103 Reviews
  • Scarbrough Court, Cramlington
Scarbrough Court is a homely and refurbished accommodation that is environmentally-friendly and ideal for tailoring personalised care and support. The Home is close to historical sites and local beaches of Cramlington in Northumberland, and provides residential care, nursing and residential dementia support.

The Home comprises of beautifully designed communal areas, an impressive roof garden and landscaped grounds.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Scarborough Court for further information.

Show Scarbrough Court on the Map

Care Provided by Scarbrough Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Buxton (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (58)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Scarbrough Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,057 – £1,409
    • Self-Funded Residential Dementia Care £1,231 – £1,610
    • Self-Funded Nursing Care £1,574 – £2,058
    • RESPITE Self-Funded Residential Care £1,163 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,354 – £1,771
    • RESPITE Self-Funded Nursing Care £1,731 – £2,264

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Scarbrough Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Scarbrough Court Reviews (103)

Total of 103, showing 1-20
9.8

Scarbrough Court has a Review Score of 9.8 (9.833) out of 10, based on 23 reviews in the last 2 years. Over all time Scarbrough Court has 103 reviews.

Overall Experience

  • 76
  • 21
  • 6
  • 0
  • 0

Date Published

103
8
12
23
80

Review from Andrea A (Daughter of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad chose Scarborough court as his end of life care unfortunately it came sooner than expected at only 11 days .
My dad received the most professional, caring and outstanding care in his short stay . Staff were attentive and intuitive to my dad's needs . As a daughter I could not have wished for
more . My dad was very happy.. Scarborough court is a beautiful homely and caring environment. Staff are attentive , professional and are clearly there because they care . I couldn't have wished for a more perfect place for my dad to be in his final days and will always be grateful for their care

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, I'm so sorry that Dad wasn't with us longer, the care team are a wonderful, amazing team and the care they deliver is completed is a dignified, caring manner. The team know their residents so well and are supported by a team of fantastic Nurses.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Son-in-law of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home with welcoming and professional staff. Our whole family feel at complete ease knowing my mother in law is well cared for and happy.
There is always something going on, whether it be activities for the residents or activities the whole family can enjoy.
Every member of staff
is approachable and always put the residents wellbeing at the forefront.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments and I'm so pleased that everyone feels at ease when visiting Scarbrough Court.The team are amazing and I will ensure that your feedback is shared with them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been here for four week now but has settled in very well, thanks to all of the staff here. They are very friendly and attentive. They seem to be prepared go above and beyond to help. The nursing staff have been most helpful with dad's requirements and medication. They also arranged for
the local minister from the nearby church to visit him.
We are delighted that dad is living here and know he is being well looked after. Thank you.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments about the care and treatment that Dad is receiving from the team, I will ensure that your comments are shared with our great team :)


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F T (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has only been at Scarborough Court for just over a week. The wait to get there was well worth it. The admission process was very easy which was helpful. The staff from the carers up to the management team have been so friendly and have put dads needs at the front of everything they are doing.
He is settled into a lovely room, it's all lovely and clean. We trust them very much to look after our dad.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, I'm so pleased to hear that everything went smoothly during this period as it can be quite distressing and daunting both for your loved ones and also for the family. I will ensure that I pass your lovely feedback onto the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trudy P (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Scarborough Court for just over a week. We couldn't have found a better place for her to spend her last days. The staff soon felt like friends to us as a family visiting. They were so caring to mum and ourselves. When we stayed late/overnight, they provided food and drinks for us. Their
caring was so evident for us being there so briefly with mum. We couldn't wish for a better place for us to spend the last days with mum. Would definitely recommend.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, I'm so sorry that Mum was only with us for such a short time. Just to say Thank you again for your lovely feedback, I will ensure that this is shared with the team. Take care of yourselves.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen D (Wife of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scarborough Court is a fantastic care home. The staff are wonderful, caring, patient and always have time to help with any worries you may have. The home sits in it's own grounds which makes it very pleasant to sit outside in the summer. There are always lots of activities for the residents to do. My
husbands care is second to none. I am so pleased I moved my husband into care here. He is content and happy.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments and feedback, I will ensure that your comments are passed onto the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edna D (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter Scarbrough Court, it has a pleasant feel. The staff are friendly and efficient. It is not easy handing over your loved one to someone else to care for them but it was evident they would be well cared for. I have no hesitation in recommending Scarbrough Court.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments. I'm so pleased that you have confidence in us to care for your loved one. I will ensure that your comments are passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was put into another care home in Northumberland on Good Friday. As a retired nurse, I was appalled at the conditions, I trained at a Hospital in London. My sister and her husband visited Scarborough Court and asked my husband and I to view a room when it became available. This is the type
of home we had no qualms leaving our mum in. It is a role model for elderly care.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, it is massively appreciated to receive such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane A (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the pleasure of my mum staying for respite care and the staff are brilliant.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, it can be quite daunting moving into a care home environment, I'm so pleased that Mum enjoyed her stay with us and we hope to see her again in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Friend of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I found my experience dealing with the staff who were at the home very helpful regarding my friend's ordeal when having to be transferred from another home to Scarborough Court when she was still very poorly. I have seen a great improvement in her health and outlook for her future in this short period
of time. I find the staff very pleasant and approachable.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your kind comments. I'm pleased that you have seen great improvement in your friend. I'll ensure that I pass your comments on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam came to Scarborough Court with ongoing health issues and some traumatic experiences as a consequence. The warm welcome and excellent care, including facilitating faultless medical support from external practitioners ensured her health and well-being improved dramatically. The home is clean and
bright with lots of effort invested into the physical, mental, and social care of the residents. Scarborough Court stood out dramatically for me and my family when we were searching for a new home for my Mam to transition to when independent living was no longer viable. The relief to know she was in good hands and would thrive has been immense.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments and feedback, it is great to hear and receive such positive reviews. I'm so pleased that Mum has settled into life at Scarbrough Court and the care and support that Mum is receiving has given you peace of mind. The staff are amazing and I will ensure that your comments are shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Niece of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident of Scarborough Court for a year now. She has settled in well, thanks to the care staff looking after her. She enjoys the daily activities and the outings, and to see her settled, safe, and comfortable is a pleasure for her family to see. The care staff are welcoming, and
honest and keep me informed of my aunt’s progress. I would recommend Scarborough Court, it feels like home and one big family.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments and feedback, especially about Scarbrough Court feeling like home and one big family, that means so much to us. I will ensure that your comments are passed over to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So I came up to see my dad for breakfast and lunch on Sunday as with my last visit, all the staff are kind, caring and genuine. Thanks for taking care of Dad.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, it is an absolute pleasure having Dad living with us, he has settled in so well. I'll ensure that the staff are made aware of your wonderful feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucy D (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam came to Scarborough Court in November 2023 after living in two other care homes. She has a rare neurological condition, so finding the right environment for her has been a challenge. Since moving here, she has started to smile and even laugh once again. She’s no longer just surviving - she is
thriving. Staff are approachable and always visible (we have previous experience of feeling like there is no one around in other homes). Mealtimes are almost like a visit to a restaurant where residents sit together in a large dining room with a very sociable atmosphere. The food is of a very high standard and there is plenty of choice.
The home is clean and always smells fresh, which is a huge thing for us.
Finally, the home also has resident animals that the residents and family members all respond very positively to.
Highly recommend Scarborough Court; since our mam has been here, we’ve felt so much more relaxed and happy.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your beautiful words and comments; I'm so proud of the team that you feel Mum's life is being enhanced by the care she is receiving at Scarborough Court. It's wonderful to hear the whole team, regardless of their roles, is amazing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise J (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for eight months and has been made to feel very welcome. It's a home from home and one big happy family. The staff are amazing, so friendly, caring and approachable and it's obvious it's more than just a job for them. They keep the family involved and updated. They listen
to the resident's feedback and try new things. They celebrate individuals, and seeing residents enjoying social events is heartwarming. I wouldn't hesitate to recommend this setting for a loved one.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful words and thoughts; it's so lovely to hear such positive comments.
The team are great, and to hear that you feel like Scarbrough Court is home from home makes everything so worthwhile.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila B (Sister of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
The staff are very kind.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, they are greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terence H (Friend of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had an excellent time since I started visiting Scarbrough Court, all the staff are excellent and very helpful.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your lovely words, I will pass your comments onto the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol H (Niece of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scarbrough Court is fantastic, cannot fault staff at all.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your amazing comments, greatly appreciated and I will ensure that your lovely feedback is shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alistair B (Son of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with extremely helpful and friendly staff, my mother is looked after very well by all staff members, she is in the nursing unit and the care she receives is excellent, the home has lots of activities so plenty for her to do.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful words, I will ensure that your lovely comments get passed onto the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B L (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scarbrough Court is a very welcoming environment, whose management is excellent and the caring is obvious in all of its staff. The activities for residents are superb and families are made so welcome.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your wonderful comments. I will ensure that I share them with the team. It is an absolute pleasure having Mum with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Scarbrough Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Scarbrough Court is calculated as follows: ( (227 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 264 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Scarbrough Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Scarbrough Court

What types of Care is Scarbrough Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Scarbrough Court provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Scarbrough Court have?

There are 58 Single Rooms.

What are the Facilities & Services at Scarbrough Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Scarbrough Court to the centre of Cramlington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.