South Bebside Care Home

Patterdale Road, Cowpen Estate, Blyth NE24 5JU
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9.4 35 Reviews
  • South Bebside Care Home, Blyth
South Bebside care home offers residential care to up to 32 older people in Blythe, Northumberland. Just a mile and a half from the sea, residents of South Bebside enjoy scenic surroundings and local amenities. The home features beautifully decorated bedrooms, lounges and dining areas.

The activities coordinator provides a selection of activities to get involved in. The chefs provide a menu of home-made, nutritious food to choose from, with residents encouraged to discuss their preferences, while any dietary needs will be catered for.

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Care Provided by South Bebside Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jacky Reed (Home Manager)
  • Admission Criteria
    • NA
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1989
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for South Bebside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,097 – £1,097
    • Self-Funded Residential Dementia Care £1,097 – £1,097
    • RESPITE Self-Funded Residential Care £1,097 – £1,097
    • RESPITE Self-Funded Residential Dementia Care £1,097 – £1,097

  • Fees may vary depending on the outcome of assessment.
  • (these prices are only a guideline, please contact South Bebside Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting times however the home does operate a "protected meal" time for breakfast (8.30-9.30) Lunch (12.30-13.30) Tea (4.30 to 5.30)


  • Parking

  • Large car park to the front of the home with an accessible designated Disabled parking bay


South Bebside Care Home Reviews (35)

Total of 35, showing 1-20
9.4

South Bebside Care Home has a Review Score of 9.4 (9.375) out of 10, based on 9 reviews in the last 2 years. Over all time South Bebside Care Home has 35 reviews.

Overall Experience

  • 19
  • 14
  • 2
  • 0
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Date Published

35
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5
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Review from T N (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and helpful. My dad has settled in his new room very well. He is always treated with dignity and we're really happy with his care.

Reply from Jacqueline Reed, Manager at South Bebside Care Home

Thank you for your kind words, as a team, we always try our utmost to support people with a caring and empathetic manner.


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Review from T S (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would definitely recommend it. The staff are amazing and very friendly. So warm and inviting.

Reply from Vicki Rees, Manager at South Bebside Care Home

Your kind words are much appreciated, we always strive to do our best.


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Review from A B (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always have been happy with the staff, always get good information as to how my dad is doing. Dad is settled and feels safe which is reassuring for the family. Dad likes the staff and seems to get on with all of them. Overall I am very happy with the care my dad receives from the care home.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for taking the time to complete a review and thank you for your kind comments, I will pass on your kind comments to the team.


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Review from Margaret B (Sister of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has adequate care and attention from all of the available staff. He is given all the qualities needed to make sure he is warm and well-fed. I would like to see him have a regular review of his personal skin care as he has outbreaks of a sore face.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for taking the time to complete a review and for your comments. As part of our services with the GP surgery, the GP attends the home weekly to complete a ward round and we will be happy to discuss your concerns when you next visit.


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Review from Elaine H (Daughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly. My dad is very happy here. He is well looked after. However, I dont always think his room is as clean as it could be. He also uses a commode (and/or a bottle) in his room to go to the toilet and it is often full when I visit which is not pleasant.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for taking the time to complete a review and for your feedback. We aim to achieve the highest standards of cleanliness and will address your concern with the team and ensure your dad's commode is cleaned as soon as possible after use.


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Review from Julie T (Daughter of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. We have peace of mind.

Reply from Sandra Ward, Regional Operations Manager at South Bebside Care Home

Thank you for your review, we are pleased that you have peace of mind with the care being delivered to your loved one. We will ensure this is passed to the team.


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Review from V A (Daughter-in-law of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in very well, the staff are lovely, so caring, friendly and very approachable. Nothing is to much bother to them and my father is eating and drinking so much better and putting on weight.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you so much for taking the time to complete the review. We are pleased that your dad has settled in well and your dad is enjoying the meals provided. I will pass on your kind comments to the team.


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Review from Carol H (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the excellent care that Mom is receiving. The staff are very friendly, welcoming and have a caring, dignified approach to Mom. The activity coordinator is always going that extra mile to entertain and organise outings for residents. It is very clear that the staff know Mom,
her likes and dislikes, and respond to situations accordingly.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your very kind comments; it is an honour and a privilege for the staff in the home to be able to support your mum in her twilight years and to receive such positive feedback from you. I will be sure to pass on your kind feedback to the staff team.


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Review from M B (Wife of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff very good - helpful in all ways.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and kind comments in relation to your respite stay in the home, and I will pass on your kind comments to the staff team.


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Review from Thelma B (Daughter of Resident) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in South Bebside for nearly four months now and was supposed to be for two weeks respite. When he arrived, we didn't think he would see Christmas; he was that frail and poorly. Within a week of being in South Bebside, the change was amazing; he was up and about mingling with the other
residents. He looks ten years younger (he's 92). I can't thank the staff enough for their support in looking after Dad; he is now going to be one of their family and staying on indefinitely.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your very kind comments; it is an honour and a privilege for the staff in the home to be able to support your Dad in his later years and to receive such positive feedback from you. I will be sure to pass on your kind feedback to the staff team.


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Review from Maureen P (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased and impressed with the level of care, not only for my mum but for me as well! I found it very difficult initially but was touched by the level of support I received. All staff, regardless of their role, are friendly and welcoming, providing a homely atmosphere. They always find
time for a chat and go the extra mile to provide a comfortable and safe environment.

Reply from Sandra Ward, Regional Operations Manager at South Bebside Care Home

Thank you so much for taking the time to complete the review. We are pleased that your mum has settled and that you have felt supported through this. We will ensure your comments are passed on to the team.


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Review from Walter W (Cousin of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If the time comes for me to require a care home, this will be the one.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your kind comments and for taking the time to complete a review. It was a great honour and a privilege for the home to be chosen to support and care for your relative and they will always remain in our hearts.


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Review from Iris R (Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no problems.
The home is friendly.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for taking the time to complete a review of the home. We strive to ensure all who live in the home are supported to be active members within the home's community where ideas, thoughts and suggestions are encouraged and promoted.


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Review from Eveline A (Daughter of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so lucky and blessed that my mother has been accepted as a permanent resident in Sout Bebside. The calibre of care, expertise and commitment of the staff has been second to none. They ensure my mother is happy and safe; what an incredible team, who have great patience and have been a wonderful
support to our family. The staff are a true asset to Sout Bebside Care Home.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your very kind comments; it is an honour and a privilege for the staff in the home to be able to support your mother in her later years and to receive such positive feedback from you. I will be sure to pass on your kind feed back to the staff team.


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Review from Matthew T (Nephew of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunt lives in the care home, and the staff go above and beyond in caring for her. She is very happy in the home, and the staff are friendly and supportive. The family have really missed seeing my aunt, and it's lovely to be able to go and visit and to sit in the gardens to have a catch-up.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for taking the time to complete a review and for your kind comments in relation to your great aunts care in the home. It is lovely to see families reunited with their loved ones and fully understand how difficult it has been for the extended families not being able to visit.


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Review from J C (Son of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My experience has been mixed. When my mother arrived, she was unwell, and I feared for her, but over a few months, she improved greatly, eating regularly and warming to the care provided. However, communication has been a problem throughout her stay, it seems almost impossible to speak to the same person
twice, different members of the family get different messages, so it is very difficult to know what is precisely going on. Visiting policy during Covid has been problematic and inconsistent, no explanation has ever been given for ceasing closed window visits, and my mother along with others has suffered as a result.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and for raising your concerns to us and I am sorry to hear you have had concerns during your mum's stay at South Bebside Care Home. I can confirm that following discussions and by mutual agreement, these concerns have been addressed by the home and we look forward to keeping the lines of communication open and effective for all moving forward.
Thank you again for your feedback and please be assured that we take all concerns seriously and aim to achieve positive outcomes for all.


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Review from Eileen F (Respite Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been on respite care in South Bebside Care Home for three weeks, of which the first two weeks in isolation due to the pandemic. During the third week, I was allowed to wander around and did sit outside with a member of staff for some fresh air. The staff were very kind and caring during my stay.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and kind comments in relation to your respite stay in the home, and I will pass on your kind comments to the staff team.


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Review from Mary B (Sister of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't praise this home enough. My brother became a resident here over six months ago and loves the home and staff. The staff are professional and so caring. They can't do enough for him to make him happy and comfortable, and his health has improved because of their treatment and attention. He has
multiple physical and mental health problems and was very emaciated and unkempt on admission. He has put over a stone in weight since admission. The food is amazing and so many choices. The home, itself, is clean and tidy, the room is fairly spacious, and he has an adjoining toilet and shower. My brother feels safe, secure and happy here.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and kind comments in relation to your brothers care received at South Bebside. I will pass on your thanks to the staff team.


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Review from Alison C (Daughter of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have always appeared to ve helpful when I have rung and asked a question. While speaking to Mam, she said she was well cared for, and her meals are nice. Because visitors are not allowed, it's hard to say about facilities as I've not been in to see them. I know there are restrictions because of
Coivd, but would have liked pod or garden visits; it's awful not being able to see loved ones, especially at this stage in a lifetime is precious.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and kind comments in relation to your mothers care in South Bebside Care Home. It is difficult for families at this time due to the current care home visitor guidelines, and only 1 nominated member of a family permitted to visit. We all hope that in the near future, visiting restrictions will be lifted and all family members to be able to visit the home to see their loved ones.


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Review from Lesley R (Day Care) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has been in the home for two years. Found the staff are very helpful and considerate. I know that my mam has settled in well and is really happy, as she knows that there is always 24-hour care if she needs it.

Reply from Vicki Rees, Manager at South Bebside Care Home

Thank you for your feedback and kind comments in relation to the care your mother is receiving within South Bebside Care Home.


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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for South Bebside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.575 for South Bebside Care Home is calculated as follows: ( (70 Excellents x 5) + (27 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 106 Ratings = 4.575

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for South Bebside Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Jacqueline

Jacqueline Reed

Job Title: Home Manager

Joined: 2021

I have worked within the care sector for the last 32 years + in a variety of roles including at the management level.


I have completed NVQ training and completed a Registered Managers award (NVQ Level 5) and also achieved a degree in Leadership and Management.


I have a passion for caring for people living with Dementia and am always striving to enhance my skills and knowledge through continuous training and development


Leanne

Leanne Mcgregor

Job Title: Deputy Manager

Joined: 2023

dedicated to proving person centred care


Julie

Julie Darling

Job Title: Administrator

Joined: 2018

I have worked within the care sector for the last 20+ years working in various care homes within the North East.


I strive to assist and support residents with their finances and correspondence whenever able and to also support families when required.


Dawn

Dawn Parr

Job Title: Activities

Joined: 2021

I have worked within the care sector for 15+ years as an activities organiser.


I enjoy working with the residents, listening to their life stories and experiences and using this information to create bespoke person-centred activity plans that are engaging, entertaining and meaningful.


Jeaneatte

Jeaneatte Gallon

Job Title: Head Cook

Joined: 1998

I have worked within the care sector for 30 years+. I am passionate about delivering tasty wholesome, well-presented, home-cooked meals to our residents and ensuring that menus include our resident's favourite foods. I have a wealth of experience in ensuring a healthy, nutrition menu selection that also caters for people who require a special diet including fortified, altered textured, diabetic, low potassium, gluten-free, Halal, suffer from food allergies and any other requirement all respected and catered for.


Vicki

Vicki Rees

Job Title: Regional Operations Manager

Joined: 2009

I have worked within the care sector for the last 30 years and have been in a management position since 2009.


I have worked my way up the ladder starting as a domestic assistant in 1993 when my son started nursery school.


I have achieved NVQ qualifications including a Registered Managers Award (NVQ Level 5) and a Degree in Leadership and Management and am always striving to advance my knowledge and learning.


I am a manager who genuinely cares for the elderly and ensures the best care possible for all residents.


Frequently Asked Questions about South Bebside Care Home

What types of Care is South Bebside Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does South Bebside Care Home provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does South Bebside Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at South Bebside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is South Bebside Care Home to the centre of Blyth?

1.3 mile(s) as the crow flies, distance by road may be significantly further.