Llangollen Fechan

Holyhead Road, Llangollen LL20 7PR
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8.5 33 Reviews
  • Llangollen Fechan, Llangollen
Llangollen Fechan is a residential care home based in Denbighshire in Wales.

The home is located in a quiet area but still close by to plenty of local facilities and amenities. The home has good links with the local community.

Friendly and motivated staff deliver person-centered care to help people live as independently as possible within the home.

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Care Provided by Llangollen Fechan

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ashley Davies (Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (83)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Llangollen Fechan

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,195
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,195

  • All fees are dependent on care needs following an assessment and the room available within the home.


    (these prices are only a guideline, please contact the manager to find out the exact price for your requirements)
  • (these prices are only a guideline, please contact Llangollen Fechan to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home offers an open door policy, visitors can attend without prior appointment, all visitors should report to the reception area and use the signing in facilities available on arrival.


  • Parking

  • Parking available on site.


Llangollen Fechan Reviews (33)

Total of 33, showing 21-33
8.5

Llangollen Fechan has a Review Score of 8.5 (8.470) out of 10, based on 5 reviews in the last 2 years. Over all time Llangollen Fechan has 33 reviews.

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Review from Elwyn Paul E (Son of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Llangollen Fechan is a beautiful care home in a beautiful location. More importantly, though, is the care provided. Everyone at the home is kind and caring. It was the same when my mother was a resident. During the pandemic, they have kept the residents safe by not allowing visitors. Although this
is difficult I appreciate the home keeping my father safe from Covid. We continue to have FaceTime chats organised by the Fechan staff. My wife and I enjoy seeing the many activities on the dedicated family Facebook page.

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Review from John B (Son of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Fechan 18 months now, all the staff have looked after her with extreme care and attention, we also were made to feel very welcome on our regular visits before Covid, during last 7 months, they have followed all the safety guidelines thoroughly, sadly I was only able
to visit one during these measures, but the staff have made sure we have a video phone contact at least once a week, I had better not mention names, or I will need more than 1000 characters to include everyone, who does their absolute best, for the residents.

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Review from Judith W (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my husband and myself are extremely pleased with the care and attention my Mother is getting! Having visited my Mother twice since March due to the Lockdown I came out feeling happy and very contented that Mum is being very well looked after and cared for. Her room is lovely with a beautiful view
from her window. Her bedroom is nicely decorated with lovely modern furniture. It is all beautifully clean and her bed linen was bright and cheerful. I was so impressed with the pretty little china cup the staff brought Mum’s cup of tea in. A little detail but meant a lot! Sunday dinner of Roast Chicken which smelt and looked delicious! It made me hungry! When I phone up each member of staff I have spoken to are all absolutely lovely, nothing is ever too much trouble. They have all been helpful with their advice and I can’t thank them enough for being so lovely and reassuring. Thank you all so much.

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Review from Geraint H (Wife of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was accepted by this home with late-stage dementia. From her arrival, I experienced nothing less than an impression that the staff were very caring, conscientious, sympathetic and professionally very capable. They treated her with friendly familiarity. I was encouraged to enquire on my wife’s
condition as many times as I needed, without reservation.

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Review from Lyndsay K (Daughter-in-law of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was cared for in Llangollen Fechan for a short period of time as she was there for end of life nursing. From the moment she entered the building she was welcomed. She received wonderful care and attention was paid to her every need. She always looked comfortable and never distressed.
She became known to all of the staff who would pop their head around her door whenever passing to check she was ok or needed anything. They made the time to speak with her even though they had little response. A loving environment to spend her last days.

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Review from Jeremy K (Son of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the staff and management of the Fechan. From the moment she arrived, Mum was shown great care and consideration in every detail. A truly wonderful place to care for your loved ones.

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Review from Bryn J (Son of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only resident for a short time before she passed away she received the very best of care. All the staff were friendly, approachable and were really responsive to my mother's care needs. Any medical requirements were promptly dealt with. Visiting was easy, a plus point as we live
some distance away.

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Review from K S (Husband of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My view of care homes was very biased through visiting people in them. When we first entered the home we were taken by the welcome and cleanliness and lack of smell, which we have experienced in other homes. We were greeted with lively smiles and friendliness from all the staff. Nothing was too much
trouble and our questions were answered promptly. My wife was treated with exceptional care, love and respect at all times.
In her final days, she was kept as comfortable as possible and was well observed. I have nothing but praise for the way the staff conducted themselves.

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Review from Gail H (Daughter of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum arrived, she was made very welcome. The staff are brilliant, kind and caring she is treated with respect and dignity and mum loves all the girls. Mum is happy and comfortable in her new home which I think speaks for itself.

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Review from Wendy H (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Llangollen Fechan is the best care home for my father. The staff are very caring and always show care and compassion for him.
Numerous occasions I have found them interacting with him with music which he loves. On father's day, he was quite tearful, I left him knowing he was in good hands and always
have peace of mind knowing that he is well cared for and looked after.

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Review from Kevin R (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very attentive and friendly nothing ever seems too much trouble.

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Review from R N (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautifully located in the Dee Valley having single rooms, en suite and nicely appointed. The home is kept very clean. Diets are carefully prepared and updated and carers engage with residents (EMI) as best they can. Outside care is brought in as necessary so that best care standards can be maintained.
The Fechan is not perfect because it is operated by people but it would be difficult to find better.

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Review from Chris W (Daughter-in-law of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top class care, residents individually catered for in needs, preferences, interests, diet, etc. Always, even in difficult situations, residents are cared for in a calm, caring and kind and dignified way. Carers very professional and really know and care for each resident. My father-in-law is here now.
Previously my mother-in-law was here and died here. The staff and management were outstanding in their care for her and us through her death.

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Current Review Score: 8.5 (8.470)

Overview of Review Score

The Review Score of 8.5 (8.470) out of 10 for Llangollen Fechan is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Llangollen Fechan is calculated as follows: ( (44 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 60 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.787 Points relating to the number of positive Reviews for Llangollen Fechan is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4. 5 Positive Reviews ÷ 17.4 = 0.287

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Ashley

Ashley Davies

Job Title: Registered Manager

Joined: 2019

I have been working in the adult care sector for over twenty years, starting as a care assistant at the age of 16, I joined Roberts Homes in 2019 and became the Registered Manager of this service in 2023.


Over the years I have gained a vast amount of knowledge and training including NVQ level 5 in leadership and management, I promote a high standard of care within my service and I am actively involved in supporting my team of staff in delivering the best possible care.


I have completed numerous dementia training courses that have enabled me to have an understanding of the condition and how to achieve the best possible outcome for individuals diagnosed with all variations of dementia.


This is a purpose-built care home that offers specialist dementia care, we have created a safe happy home that has been tastefully decorated throughout to ensure we offer a warm homely environment but one that is also stimulating.


I enjoy working for a company that is not only dedicated to the quality of care we provide but is also supportive of all employees.


I have a strong team that supports me on a daily basis this provides me with the ability to be able to spend time with families who may have any questions or concerns when choosing a new home for their loved one.


Our door is always open should you wish to come and meet our team.


Su

Su Heath

Job Title: Deputy Manager

Joined: 2018

I have worked in the care sector for over thirty years, this is an industry that I am proud to be a part of, I have worked in several previous care homes along with community care support.


I started my employment with Roberts Homes in 2018 where I was employed as a senior care assistant, I was later promoted to deputy manager in 2021, since beginning my new role I have been able to gain more knowledge and understanding of regulations and compliance which I find myself enjoying.


I am a bubbly loving character and love nothing more than spending time with our residents and their families listening to the stories and tales they have to share.


We ensure that the care we provide is always at the heart of our home, I am proud to be part of a fantastic team.