Preswylfa

20 Russell Road, Rhyl LL18 3DD
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8.1 26 Reviews
  • Preswylfa, Rhyl
Preswylfa is a privately owned service that is registered for both nursing and elderly care, with a seventy-bed capacity meaning it makes a vital contribution to healthcare in Rhyl and surrounding areas.

A flexible service includes offering residents access to hairdressing and beauticians, religious services, physiotherapists and opticians, as well as GPs and specialist nurses.

Preswylfa has a number of refreshment rooms, making for a warm social atmosphere, together with a large conservatory and smoking area, and en-suite bedrooms throughout.

Preswylfa holds daily activities by both the dedicated care team and external entertainers and musicians.

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Care Provided by Preswylfa

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 68 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Gary Roberts (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Preswylfa Reviews (26)

Total of 26, showing 21-26
8.1

Preswylfa has a Review Score of 8.1 (8.055) out of 10, based on 6 reviews in the last 2 years. Over all time Preswylfa has 26 reviews.

Overall Experience

  • 15
  • 10
  • 0
  • 0
  • 1

Date Published

26
6
6
6
20

Review from Joan Mary C (Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On first arriving to Preswylfa, I found it difficult to adapt to a completely different way of life. Having hitherto been used to, what may be called an "easy" life, but now I realised that I am compelled to adjust to my new circumstances and the soon, the better. I have, to date, succeeded, in as much
as I am happy here. I have numerous friends and carried out some useful tasks which have been much appreciated.

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Review from Cheryl W (Niece of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was very happy at Preswylfa, the staff were always helpful and available. Nothing was too much trouble. Friends and family were made to feel welcome at any time. Nursing care was excellent.

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Review from Peter M (Brother of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We chose this residence after looking at several. We found the organisation was well. There was an atmosphere of care and comfort and since my sister has been in the home, we are very pleased with the staff and she is a changed person.

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Review from Robert W (Partner of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A modern purpose built care home with caring staff and good medical management.

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Review from Euan R (Husband of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Preswylfa for the last 18months. She has been very well looked after and her care has been excellent, in fact, she has improved a great deal since being at the home.
There have been no issues whatsoever and I would certainly recommend Preswylfa to anybody needing care.

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Review from Steve H (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and helpful. Mum seems happy.

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Current Review Score: 8.1 (8.055)

Overview of Review Score

The Review Score of 8.1 (8.055) out of 10 for Preswylfa is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.014 for Preswylfa is calculated as follows: ( (16 Excellents x 5) + (43 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 72 Ratings = 4.014

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.041 Points relating to the number of positive Reviews for Preswylfa is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 6 Positive Reviews ÷ 13.6 = 0.441

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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