Bradshaw Manor Care Home

2 Chester Street, Rhyl LL18 3ER
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9.9 90 Reviews
  • Bradshaw Manor Care Home, Rhyl
Bradshaw Manor is a purpose-built home set in landscaped gardens adjacent to the main promenade in Rhyl.

The home provides 24-hour nursing care and support to older people. Bradshaw Manor also provides dedicated dementia care for people living with dementia, including Alzheimer’s disease.

The main town is within easy walking distance of the home and enjoys excellent public transport links with a bus stop right on the doorstep.

Bradshaw Manor is surrounded by a wealth of local attractions including the Rhyl Pavilion Theatre, the events arena and a lovely bowling green.

The home enjoys the best of both worlds in terms of its location with Chester just 30 minutes' drive away via the A55, and the beautiful Welsh countryside and the landscapes of the Conway Valley and Llandudno quite literally on their doorstep.

Care Provided by Bradshaw Manor Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elaine Coulton (Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradshaw Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees are subject to assessment. Private ,Local authority and CHC and FNC are accepted


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Bradshaw Manor invites visitors to the home. Please call to arrange a tour of facilities or to visit loved ones.


  • Parking
  • Parking is available on site.


Bradshaw Manor Care Home Reviews (90)

Total of 90, showing 1-20
9.9

Bradshaw Manor Care Home has a Review Score of 9.9 (9.930) out of 10, based on 22 reviews in the last 2 years. Over all time Bradshaw Manor Care Home has 90 reviews.

Overall Experience

  • 70
  • 18
  • 2
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Date Published

90
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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful Nursing Home! I wish I could give it 10 stars. My mother had the most amazing team looking after her. She was truly cared for in every possible way during the year she spent at Bradshaw Manor. Everyone was so lovely and dedicated and kept us as a family updated on our visits or when
ever necessary. Thank you from the bottom of our hearts for all your love and care. We are so lucky our mother was with you all.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking time to review our home, it's lovely to hear how happy you were with the care your mum received from the team.


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Overall Experience  Overall Experience 5.0 out of 5

What can I say about Bradshaw Manor. Lovely home, fantastic care, very friendly approachable staff throughout. Very clean and warm. I would not hesitate to recommend this home. The flexibility for visiting was important as some of us weren't particularly close to Rhyl. From a personal point of view
If anyone from Bradshaw reads this I just want to say I really appreciate the way you were with me and my family. Very much appreciated.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to review our home, it's lovely to hear how happy you were with the care your mum received from the team during her time at Bradshaw Manor. The team pride themselves at making families welcome in our home.


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Overall Experience  Overall Experience 5.0 out of 5

My father was lucky to have been accepted into Bradshaw Manor, everyone was so friendly, caring and efficient. Faultless experience.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to review our home, it is lovely to hear how happy you are with the team and the care your father is receiving.


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Overall Experience  Overall Experience 5.0 out of 5

Bradshaw Manor Care Home has been home to my mother for over eight years and during this time, I can honestly say she has had the best level of support, care and nursing for her slowly deteriorating condition. The staff and, in particular, the senior nursing staff have always been helpful, friendly
and good at communicating.
My auntie also spent a number of years in the same care home and as a family, we always felt that we'd undoubtedly made the right care decision for both of them.
The entertainment is varied and suitably promoted in the home and across social media. Unfortunately, in the past few years, Mum has been unable to partake but still enjoys her regular visits to the hairdressers.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your fantastic comments regarding your lovely mum's experience at Bradshaw Manor with the care she receives and your auntie's stay too. The team will be so pleased with your feedback. Thank you again and take care.


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Overall Experience  Overall Experience 5.0 out of 5

Overall, my dad is very pleased and happy here.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Bradshaw Manor has been the perfect place for a dear friend of mine. He has been here for 2 years. I visit him at least 2-3 times a week and the care he receives is first class. The food is wonderful, his room is spotless and it is obvious that the staff genuinely care for all the residents. The entertainment
is great and it is lovely to see the residents all join in. I tell all my friends and family that Bradshaw Manor is a wonderful care home. I am always greeted with a smile and a chat when I arrive, and always made welcome.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Bradshaw Manor as an excellent home for the care of friends/relatives. Having seen the professional and friendly care provided to my close friend over the last 3 years, I compliment the staff for their work, consideration and dedication in looking after residents. My friend was worried
about moving into a nursing home but she soon settled in well and often said how she loved the staff there.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for sharing your feedback. We are delighted to hear how happy you are with everything and I will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident from October 2022 to January 2024, mainly in dementia care but in the end in nursing care. I found that my mother received excellent care, hygiene care and dietary care during this time and I would (and have on many occasions) recommend this home to other people looking for
placements for relatives. All of the staff that I encountered went above and beyond to look after my mother and nothing was too much trouble. At the end, my mother was placed in nursing care and she was well looked after and treated with utmost dignity to the end by caring, dedicated nursing staff.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

We are delighted to hear how happy you were with the care and support we provided your mother. We pride ourselves on delivering exceptional care and I will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 12 months...sadly she has vascular dementia so is unable to verbally communicate! During her time in Bradshaw Manor every single member of staff, be it cleaner, carer/nurse, hairdresser, management team or activity staff treats her with kindness, respect and dignity.
We had many concerns about Mum going into a care home, however, we could not be happier with the care and compassion she receives. The home itself has a warm friendly atmosphere which is lovely. The effort made to make it special at Christmas was second to none with visits from reindeer, sparkle the horse & choirs plus lots of other activities was amazing! The Christmas decorations were lovely! The dining room is always dressed for each meal making it seem special for all the residents! 10 out of 10 for each and every member of staff they are all absolutely amazing! Thank you!

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to review our home. It is lovely to hear how happy you are with the care and support she receives. I will share your comments with the team who pride themselves on delivering the very best care to all our residents.


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Overall Experience  Overall Experience 4.0 out of 5

Overall Bradshaw Manor is very good. Staff are lovely and go above and beyond to look after all of the residents, however, on occasions there is a shortage of staff which does obviously show. Food is good.
The warmth from all of the care staff comes across and I feel they genuinely care about the residents,
and do regular reviews of their welfare. I find that the activities for the residents to join in are good if they have the staff to carry them out.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

We really appreciate you taking the time to review our home, thank you, it is lovely to hear how happy you are with everything.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved there from a residential home when she needed nursing care. We thought the previous home was good but Bradshaw Manor was outstanding. The love and care shown to her by all her carers was amazing. She was always clean, her hair done, and always dressed in her day clothes, wearing her own
clothes (not somebody else's). The staff always ensured she was stimulated and involved in the activities. The lovely staff were also very supportive of myself and my sister too - guiding and advising us. We cannot speak highly enough of the home and the staff and we always be grateful to them for the kindness and compassion they showed Mum.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your wonderful review of our home. We pride ourselves on delivering exceptional care and we will pass your feedback on to all of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Go above and beyond to help my aunt.
Thank you so much, she’s clean and tidy. Her room is lovely. I can’t thank you enough. The carers are so nice, and friendly and always stop for a chat.
Every time I go there I’m greeted with a smile at the door. I’m always asked if I’d like a cup of tea. I would
definitely recommend Bradshaw Manor.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to leave your feedback for our home. We have a lovely caring team here and it is so nice for that to be recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Bradshaw Manor for just over a year. She has settled in so well and the staff are lovely. They have been very caring and compassionate with her. She is immobile and suffers from cognitive impairment. She could not be in a better care home. I live 500 miles away from Rhyl and am
her only relative, so it is very important to know she is safe and looked after. Bradshaw Manor is by far the best choice for her.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your lovely review, we are delighted to hear how happy you are with everything and it is a privilege to be able to care for your aunt.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and nothing is too much trouble. The home is nicely decorated and welcoming. Mum's care is excellent, her room is clean and homely. The home keeps me informed of any changes/ and or updates on Mum's wellbeing.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your lovely review. It is lovely to hear how happy you are with our home.


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Overall Experience  Overall Experience 5.0 out of 5

I was very concerned when my father had to move into a home. My fears and worries melted away on seeing the staff interaction not just with my dad, but all patients. My dad lives for his hot cup of tea and their constant supply of tea makes this home a home from home.
The little things can and do,
make such a big difference.


I cannot speak highly enough of the great staff at Bradshaw Manor Care Home, nothing is too much trouble.


I would have no hesitation in recommending Bradshaw Manor to anyone.


Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

We appreciate you taking the time to review our home and are thrilled hear how happy you are with the care and support your father receives.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Bradshaw Manor Care Home for seven years, latterly taken over by Lovett Care. I visit her regularly and on every occasion, she has been clean and well cared for. The home is clean, well-kept and the staff are always ready to give any information re. my wife and her condition,
her being unable to speak or have any great movement. On the whole, she is being well cared for and I am grateful for Bradshaw Manor and the staff for taking care of her.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

We appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was only with you for four weeks before she passed away but at this very important time of her life, I found the care in Bradshaw Manor Care Home to be of a very high standard. Nothing was ever too much trouble for any staff member and I could not have wished for better end-of-life care. I
would have no hesitation in recommending Bradshaw Manor to anyone.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to review our home. We pride ourselves on delivering quality, person-centred care and it was a privilege to be able to care for your mother and support you during this difficult time.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful home, happy, helpful staff, including the manager who makes sure nothing too much trouble.
My mum loves a chat and there’s no shortage of banter and conversation going on while going about their day. It really does feel like home and family.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for taking the time to review our home. We are delighted to read how happy you are with Bradshaw Manor and how much Mum is enjoying her new home.


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Overall Experience  Overall Experience 5.0 out of 5

Bradshaw Manor Care Home looked after Mum for just under a year until she sadly passed away. We looked at a lot (and I mean a lot) of care homes across England and Wales before choosing Bradshaw Manor for Mum so I can say with confidence it is one of the very best. There are always plenty of staff around,
who pop their head frequently into every resident's room and check on everybody carefully. Every member of staff we met with no exceptions has been kind, pleasant and interested in Mum's welfare they are amazing and a credit to their profession. You can trust Bradshaw Manor to take excellent care of your loved one and if you are lucky enough to be offered a room there, I would grab it.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you so much for sharing your experience of our home. We pride ourselves on delivering the very best care and support and it is wonderful for you to acknowledge this and I will share your feedback with the team. We are delighted you chose our home for your mum and it was a privilege to be able to care for her.


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Overall Experience  Overall Experience 5.0 out of 5

All staff have been very thoughtful and caring.

Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home

Thank you for your lovely review, I will share your comments with the team.


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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Bradshaw Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.930 for Bradshaw Manor Care Home is calculated as follows: ( (239 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 256 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradshaw Manor Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Aimee

Aimee Jones

Job Title: Assistant General Manager

Joined: 2015

Aimee began her career in the hospitality sector working as a lead receptionist and then an events/wedding planner. She enjoyed a variety of other roles before settling on home care and supporting those in the community.


Aimee joined Bradshaw Manor in 2015 starting off as a bank care assistant before becoming permanent. She then moved in to the role as receptionist followed by home administrator. She was recently promoted in to her current role as assistant General Manager.


Aimee loves working at Bradshaw Manor, she says she loves being able to make a difference every day to those who live in the home.


Frequently Asked Questions about Bradshaw Manor Care Home

What types of Care is Bradshaw Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradshaw Manor Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bradshaw Manor Care Home have?

There are 63 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bradshaw Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bradshaw Manor Care Home to the centre of Rhyl?

0.4 mile(s) as the crow flies, distance by road may be significantly further.