Bradshaw Manor Care Home

2 Chester Street, Rhyl LL18 3ER
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9.9 90 Reviews
  • Bradshaw Manor Care Home, Rhyl
Bradshaw Manor is a purpose-built home set in landscaped gardens adjacent to the main promenade in Rhyl.

The home provides 24-hour nursing care and support to older people. Bradshaw Manor also provides dedicated dementia care for people living with dementia, including Alzheimer’s disease.

The main town is within easy walking distance of the home and enjoys excellent public transport links with a bus stop right on the doorstep.

Bradshaw Manor is surrounded by a wealth of local attractions including the Rhyl Pavilion Theatre, the events arena and a lovely bowling green.

The home enjoys the best of both worlds in terms of its location with Chester just 30 minutes' drive away via the A55, and the beautiful Welsh countryside and the landscapes of the Conway Valley and Llandudno quite literally on their doorstep.

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Care Provided by Bradshaw Manor Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elaine Coulton (Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradshaw Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fees are subject to assessment. Private ,Local authority and CHC and FNC are accepted

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Bradshaw Manor invites visitors to the home. Please call to arrange a tour of facilities or to visit loved ones.


  • Parking

  • Parking is available on site.


Bradshaw Manor Care Home Reviews (90)

Total of 90, showing 61-80
9.9

Bradshaw Manor Care Home has a Review Score of 9.9 (9.930) out of 10, based on 22 reviews in the last 2 years. Over all time Bradshaw Manor Care Home has 90 reviews.

Overall Experience

  • 70
  • 18
  • 2
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Date Published

90
4
7
22
68

Review from Terry S (Son of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment, visitor facilities and staff always make me feel so welcome when I visit. I have peace of mind that my mother is safe, her health and well-being is monitored, any actions are taken promptly. I am kept informed of changes and discussions and she is well cared for.
My mother is happy
and her interactions with staff are positive, with laughter and love. Her wishes and preferences are taken into account.
I could not hope for more from this home.

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Review from Jayne L (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. Caring staff. Very good communication from nurses. Clean rooms.

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Review from D J (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradshaw Manor Care Home staff looked after my father to the highest standard of care. The food he received was lovely and very good quality. As visitors, there was always coffee with either a biscuits or cake available. He passed away last week and the carers were upset as his passing.

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Review from Margaret J (Wife of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All I want is that my husband will be loved and cared for because I can no longer do it.

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Review from Ronald H (Sister of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is treated well and joins in some of the activities. He has been out to the theatre and saw Peter Pan which he really enjoyed. He's been out on the lawn and had ice cream and strawberries. They also had an afternoon on the lawn and had either hot dogs or burgers. They really enjoyed the two
days last week when the Red Arrows were in Rhyl. They sat on the balcony and all had a good view. Tonight, the residents are having a Ploughman's lunch which they voted for. There's always something going on. They are all really well looked after. (They've also seen Beauty and the Beast).

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Review from R B (Friend of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The house as a whole seems well looked after. My friend is usually looking clean and tidy. I have attended some activities with her and we have enjoyed them.
From time to time, such as this morning, there is a strong smell of urine. Not very pleasant of course.
It is good that there is always someone
available to ask questions.
The place is always clean. I visit my friend regularly.

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Review from Viv R (Husband of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has only been in the home for 7 months and she has always been looked after very well during this period.
The nursing and care staff are all very professional and it is now more like family than a business.
I cannot comment on the catering side as my wife is only fed via an NC tube. The look,
choice and variety of food provided by the staff looks very good.
This home is highly recommended by me.

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Review from Allan C (Husband of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Bradshaw just over 2 years and I am very pleased with the care and attention she receives. The staff are always polite and make you welcome.

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Review from A H (Wife of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found it a great relief to have my husband in this home, he is well looked after and it's a relief to see him look contented and peaceful with himself. He gets on very well with the staff at Bradshaw, which is different to the home he first went into. He walked slightly when he first went in
but could not walk twelve months after, to which he then had to go to hospital dehydrated, then they said he could not go back to that place. Thank goodness.

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Review from Neville P (Husband of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to the care home in January and has been excellently well looked after by all the staff. She has her own room and takes part (when she can) in activities that are organised by the home. She is regularly visited by a designated GP and has her hair shampooed each week. She is comfortable
and is quite content, although there is some dementia.

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Review from J S (Granddaughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan was very happy at Bradshaw Manor during the last 18 months. She took part in lots of activities and enjoyed being in the lounge to socialise; staff and management excellent. Food was excellent always.
We are very happy we chose Bradshaw Manor for Nan. She always praised the staff for being so
wonderful with her. I will always recommend Bradshaw to others.

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Review from Margaret B (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now in her third year of care at Bradshaw Manor (Memory Lane section). There has recently been a complete redecoration - very refreshing - with themed areas. Carers are dedicated and carry out their work very professionally but in a friendly manner. Residents are encouraged to partake
in the daily activities programme. Participation is frequently displayed on the internal notice boards. Family members are encouraged to join in with activities. Residents are in a safe and caring environment.

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Review from J M (Son of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very nice care home in a beautiful location. Looks a bit dated in Mum's room, although it was recently fitted with new carpet and furniture.


At times, they seem to be short staffed and Mum 'seems' to spend a lot of time on her own in her room.


They have a very good range of activities which

is great for Mum so she is a very sociable person.

Reply from Michaela, Administrator at Bradshaw Manor Care Home

Thank you for the your review. All bedrooms are currently under a refurbishment programme but unfortunately all the items are not arriving together so still outstanding soft furnishings.


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Review from Jane H (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Originally my father was a resident some 7 and a half years ago under the same manager. He was treated so well that when I needed nursing care for my mother, I did not hesitate to apply for a placement for her. This is a real home for the residents. There is a friendly atmosphere and my observation
is that all residents are treated with dignity and respect. I never feel that I am a nuisance when I voice any concerns and matters are always attended to promptly. I have confidence in the manager and her staff team. My mother is contented and all the staff are kind.

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Review from J O (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very pleasant and friendly when I go in. There are different activities for residents to do every week. The staff introduce themselves to the families of a new resident which I find is quite pleasant.

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Review from T H (Husband of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife had excellent care from nurses, carers, cleaning and laundry staff during her 9month stay at Bradshaw Manor. Though busy, they took time to look after my wife, whose condition meant she could not communicate, mobilise herself or swallow.
I was able to visit daily at any time during the day
without any problem. I was able to take my wife for regular outings without nursing issues.
In a time when social care is under critical assessment, I have nothing but praise for all the staff at Bradshaw Manor.
Only one issue, generally for the home, was a lack of wifi or internet availability or reliable mobile signal. This is not a major issue, but as people become more reliant on social media and catch up services etc. This will become a necessity.

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Review from R H (Son of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This is a good nursing home with some good staff. But the staff are short and busy. They have little time to spend with the residents. The residents are left alone in the lounges and if it wasn't for the visitors helping out, they would go unattended or without. The carers all too busy to give true
care and need more support.

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Review from Kevin R (Son of Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean. The staff are friendly and the patients are looked after well. Very happy with my mother living in this home.

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Review from June M (Daughter of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents are residents with different care needs - Both are extremely well cared for. The home is bright and welcoming and all the staff members I have met are kind and caring. My father did not settle well to begin with, but with care and understanding, he is happier now. My mother enjoys the
activities plentiful and lots of laughter. It really feels like home from home and I know they are safe.

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Review from Beverley N (Wife of Resident) published on 8 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great home, couldn't get anywhere better. You are made to feel welcome from the minute you enter Bradshaw. You also have a nice foyer where you can have a coffee or cup of tea and a nice cake made at Bradshaw chefs take a look and see how nice it is .

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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Bradshaw Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.930 for Bradshaw Manor Care Home is calculated as follows: ( (239 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 256 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradshaw Manor Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (7)

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Meet the Team (1)

Aimee

Aimee Jones

Job Title: Assistant General Manager

Joined: 2015

Aimee began her career in the hospitality sector working as a lead receptionist and then an events/wedding planner. She enjoyed a variety of other roles before settling on home care and supporting those in the community.


Aimee joined Bradshaw Manor in 2015 starting off as a bank care assistant before becoming permanent. She then moved in to the role as receptionist followed by home administrator. She was recently promoted in to her current role as assistant General Manager.


Aimee loves working at Bradshaw Manor, she says she loves being able to make a difference every day to those who live in the home.