Bistre Nursing Home

Mold Road, Buckley CH7 2NH
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9.4 7 Reviews
  • Bistre Nursing Home, Buckley
Bistre Nursing Home offers the highest standards in nursing, residential and dementia care and aims to provide the very best facilities and services to ensure maximum quality and comfort for all residents.

The home has spacious single bedrooms, all with an en-suite facilities and a choice of two lounges and a separate dining room.

The dementia facility at Bistre comprises of 10 single rooms, most with en-suite facilities. Residents have a large lounge and conservatory area for their comfort, and a passenger lift for those on the first floor.

Staff have a strong commitment to maintaining and improving the care provided.

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Care Provided by Bistre Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lynn Ray (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bistre Nursing Home Reviews (7)

9.4

Bistre Nursing Home has a Review Score of 9.4 (9.374) out of 10, based on 6 reviews in the last 2 years. Over all time Bistre Nursing Home has 7 reviews.

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Review from K E (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Bistre Nursing Home until she passed away recently. The care she received was wonderful and as a family this gave us such peace of mind. All staff are welcoming, friendly and compassionate, nothing was ever too much trouble.
Thank you Bistre Nursing Home

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Review from Lesley M (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bistre Nursing Home is such a welcoming place. It’s like a home from home. The carers, nurses and everyone who works there are so friendly and helpful. If there’s a problem they will go out of their way to try and solve it. My mum is very happy here.

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Review from Tracey J (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care staff are marvellous with my mum - the nursing staff and caregiving are fantastic, everyone knows Mum well, even the cleaners and kitchen staff interact with her which is great to see. I am kept updated on Mum's health and well-being if I am unable to visit.

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Review from P H (Niece of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When coming to meet my aunt, I can honestly say I leave with 100% peace of mind that they are very well looked after. The staff and in particular, care home manager are all compassionate, caring, friendly and are always on hand, nothing is ever a bother.
Thank you Bistre Nursing Home, you're all amazing!

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Review from N H (Niece of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect experience - couldn’t be happier with how much support my aunt has received. We were very nervous about her going into the home, as we have always tried to care for her the best we can at home, but the staff have made not only her feel comfortable and supported - but us too. We appreciate everything
the home has done for us, more than recommend to anyone looking for the best place for their loved one.

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Review from Jennifer C (Granddaughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a granddaughter, seeing my nana in the care home so happy and comfortable means the world. Everything is so personable and she is looked after with so much care. The staff there ensure she is happy every day, from her meals through to activities. I couldn’t ask for better care! Thank you Bistre Nursing
Home.

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Review from P P (Daughter of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for the best care for your loved one, then you will find it here.
The staff work tirelessly to ensure the residents are well cared for. Mum spent the last eighteen months of her life here, the staff were wonderful with her. We had no worries about her welfare and comfort.

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Current Review Score: 9.4 (9.374)

Overview of Review Score

The Review Score of 9.4 (9.374) out of 10 for Bistre Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for Bistre Nursing Home is calculated as follows: ( (57 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 67 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.538 Points relating to the number of positive Reviews for Bistre Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Bistre Nursing Home

What types of Care is Bistre Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bistre Nursing Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Bistre Nursing Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Bistre Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bistre Nursing Home to the centre of Buckley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.