Bod Hyfryd Care Home

Northop Road, Flint CH6 5LH
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Top 20 carehome certificate
10 48 Reviews
  • Bod Hyfryd Care Home, Flint
Award winning Bod Hyfryd Care Home is situated close to the coastal town of Flint in North Wales and is surrounded by the beautiful Clwydian foothills.

The home provides high quality 24-hour nursing care and dedicated dementia care. They also offer respite care for short-term stays.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. Their dedication can be seen across the board in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

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Care Provided by Bod Hyfryd Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kerry Rowlands (General Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Bod Hyfryd Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • All fees are subject to assessment and dependent on care needs and the room available.
  • (these prices are only a guideline, please contact Bod Hyfryd Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors and would be delighted to show them round.
    Please call to arrange a suitable time to tour the facilities or visit a loved one


  • Parking

  • Parking is available on site


Bod Hyfryd Care Home Reviews (48)

Total of 48, showing 21-40
10

Bod Hyfryd Care Home has a Review Score of 10 (9.956) out of 10, based on 16 reviews in the last 2 years. Over all time Bod Hyfryd Care Home has 48 reviews.

Overall Experience

  • 44
  • 3
  • 0
  • 0
  • 1

Date Published

48
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32

Review from Lindsay W (Daughter-in-law of Resident) published on 14 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing, very kind, patient and considerate.

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Review from Trefor W (Son of Resident) published on 14 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home with great staff. A huge improvement on Mum's previous residential care home. We couldn't ask any more for Mum and it's a pleasure to visit. Thank you, from the bottom of my heart.

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Review from Rene H (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Bod Hyfryd since March 2020. She has received excellent care at all times. The staff are always pleasant and helpful and respond to all queries in a prompt manner. The management at the home is excellent and friendly. My mother is in a very safe and secure environment.
Thank you.

Reply from Kerry Rowlands, General Manager at Bod Hyfryd Care Home

Thank you so much for this really kind review, it is so nice to receive such lovely comments.


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Review from J H (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time Mum became a resident at Bodhyfryd Care Home, until the time Mum left us, she was cared for with excellent priority from all the staff. As a family, we were cared for to the same standard. Nothing was too much trouble for any staff members. We would recommend this care home to anyone who
is in the same situation as ourselves. Could not get any better. We made the right choice.

Reply from Kerry Rowlands, General Manager at Bod Hyfryd Care Home

Thank you so much for taking the time to write this lovely review. We really do appreciate it.


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Review from J R (Son of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home. My mum has improved so much since her moving into the care of Lovett Care. The staff are excellent. Really pleased mym is here and confident that she will receive all the necessary care and understanding needed. Thank you.

Reply from Sarah Butler, General Manager at Bod Hyfryd Care Home

Thank you so much for this kind review; I am delighted that you are confident with my team.


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Review from S R (Niece of Resident) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely visit to Bod Hyfryd. The Christmas decorations look spectacular and we were made to feel very welcome. The staff were friendly and professional ensuring that we had a negative test before entering. The home is clean and tidy and the care staff were approachable and showed great compassion.
My aunt advised me that the food is great and she has a choice of meals throughout the day. It was lovely and reassuring to see that my aunt is so well cared for and shown dignity and respect. Well done to all the staff and thank you.

Reply from Sarah Butler, General Manager at Bod Hyfryd Care Home

Thank you so much for this kind review, I will ensure it is shared with the team who will be delighted.


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Review from A W (Granddaughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the restrictions have changed regarding visiting we have been able to visit my Grandma regularly. The staff are always really friendly and helpful whenever we visit or telephone to see how my Grandma is and talk to her, she seems very happy at Bod Hyfryd and is it a huge comfort for us to know
she is so well taken care of.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H P (Son of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and friendly. We moved our mother from another home; she seems so much happier now. Staff answer the phone and support telephone contact. We no longer worry. They have an activity coordinator, and our mother's artwork is sent to us. There are regular newsletters. Staff are
consistent and genuinely seem to care. They speak positively about or mother. The home is very well looked after.

Reply from Sarah Butler, GM at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Your mother is a wonderful lady who we have thoroughly enjoyed getting to know over the last six months,


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Review from David J (Friend of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been a tough few months for us all, but I can't begin to imagine how hard it's been for the residents and staff in care homes across the country, which is why I am privileged to be associated with Bod Hyfryd. My friend of many, many years has received the highest level of care from this little
care home with a massive heart. Lockdown has been incredibly tough not being able to visit the home, however, the manager and her staff have put in place and facilitated Skype calls which for us older folk is quite daunting initially but the staff have been wonderful in walking me through the process and always on hand to help so that although it's not the same as being able to visit face to face, its most definitely the next best choice and I am thankful to them for going the extra mile. They are all heroic for the selfless attitude they have shown during this pandemic and I can't begin to thank them for all they have done and continue to do for my much-loved friend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Paul David A (Son of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Bod Hyfryd in December 2019 at the time she was distressed and confused due to her condition.
She had been in a previous home that didn't meet her needs.
I can't fault the amazing team at Bod from the management to the care staff, the housekeeping maintenance and lovely catering team.
Since lockdown staff have been brilliant in helping to reassure me about Mum.
Now I'm looking forward to a garden visit bringing her grandaughter along next week
Thanks to all at Bod for all you do for Mum.

Reply from Sarah Butler, GM at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. We look forward to welcoming our residents' loved ones back very soon


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Review from K R (Cousin of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the experience of this well-led caring and compassionate home since December 2016. Throughout this time I have visited frequently (until lockdown) and have been impressed by the manager and all the staff. At no time have I had reason to complain but many occasions to compliment. Any issue
is dealt with immediately and in a pleasant manner. I would thoroughly recommend the care home.

Reply from Sarah Butler, GM at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. We look forward to welcoming our residents' loved ones back very soon.


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Review from Pam H (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely fantastic place. Home from home. Management and staff are all brilliant. Nothing is too much trouble. A lovely family warmth in the home. Everybody is always smiling, even at this difficult time. They are always ready to talk to you about any issues over the phone. First-class place.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review and positive comments regarding the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sylvia C (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, supportive and caring. We have nothing but praise for everyone in the home. Thank you for taking care of my Mum over this lockdown. Take care and carry on the good work.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. We look forward to welcoming our residents' loved ones back very soon.


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Review from P S (Great-Nephew of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are in unprecedented times, however, the communication we have received from the home, keeping up to date on my great aunt's wellbeing, including being able to video call - has made not being able to visit recently much easier to bear.
We look forward to being able to visit again soon to not only
see my aunt, but also all of the staff who are doing an amazing job.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your kind comments and wonderful review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times, also keeping in touch with families is important and we are pleased to hear that these are supporting the family currently. I will pass on your feedback to the team. We look forward to welcoming you to the home again soon.


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Review from B W (Husband of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely place, it's lovely to come here and sit with my wife. I'd happily stay all day. The staff are all lovely, smashing bunch. Like a 5 star hotel.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. We are pleased to hear that you enjoy your visits to the home and always receive a warm welcome. We look forward to seeing you soon


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Review from A W (Friend of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When I come and visit, it always feels really homely and the staff smile and say hello, asking if they can help.
The food always smells nice and the kitchen staff and housekeeping staff are always very friendly and helpful.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Bod Hyfryd Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. We are pleased to hear that you enjoy your visits to the home and always receive a warm welcome. We look forward to seeing you soon.


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Review from Alison M (Daughter of Resident) published on 27 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am extremely unhappy with the care of my Dad, he has been in your care supposedly for just over 2 weeks. I have never seen him out of bed once. despite being reassured that he would not be confined to his room. You don't give him his false teeth, when I came in yesterday, his bottom sheet had squashed
food in it, and the nurse just covered my Dad over with a clean top sheet, saying that she couldn't change his bottom sheet as everyone was on lunch. We are paying about £150 pounds per day, so I would expect 5-star treatment and the staff always say they are overrun.

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Review from John H (Relative of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home to be reasonably well run. The staff were excellent. The home was usually clean and tidy. Management and staff were always approachable. Overall I was very happy with care both my late Wife and myself have received. I still visit the home regularly now and if I ever needed to go into
a home myself I would not have any concerns about coming to Bod Hyfryd.

Reply from Sarah Clegg, GM at Bod Hyfryd Care Home

Thank you for your kind words, we were all so sad when your wife passed away but are very happy that you still come to visit and have your lunch here with us.


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Review from John D (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father first became a resident 2 years ago, I had several concerns. The last 12 months or so having voiced those concerns and been listened to, the quality of the home has improved vastly in every aspect.


The staff from top to bottom are absolutely lovely, I cannot be happier. This is now

just the place I would wish for my dad (a dementia sufferer) to be cared for.

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Review from T H (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very responsive, all very friendly, keeping my mum as comfortable as possible. Everyone tries to help in their own capacity. I'm always felt welcome anytime of the day. I can bring my mum's dog to see her with no problem.
I feel at ease that my mum is well looked after and they always keep me in contact
with what's happening.

Reply from Sarah Clegg, G M at Bod Hyfryd Care Home

Thank you for your lovely review.


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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for Bod Hyfryd Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for Bod Hyfryd Care Home is calculated as follows: ( (174 Excellents x 5) + (8 Goods x 4) ) ÷ 182 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bod Hyfryd Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (2)

Kerry

Kerry Rowlands

Job Title: General Manager

Joined: 2022

A registered nurse for over 8 years, Kerry provided care and support in the community before joining Lovett Care.


Kerry loves being able to make a difference to those who live in the home and believes everyone should be treated with respect, and dignity and feel part of the family.


Julie

Julie Moulsdale

Job Title: Deputy Manager

Joined: 2021

Julie has worked in the independent sector for over 25 years in senior management roles, which are both challenging, and highly rewarding. She is an advocate of a person-centred care approach, which involves tailoring a person's care to their interests, abilities, history and personality, with the involvement of family and loved ones in the care planning process.


She has a wealth of clinical experience, including palliative care and dementia care.