Hillbury Care Home

2 Hillbury Road, Wrexham LL13 7ET
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2 Reviews
  • Hillbury Care Home, Wrexham
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Care Provided by Hillbury Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 64 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cindy Clutton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Hillbury Care Home Reviews (2)

Over all time Hillbury Care Home has 2 reviews.

Overall Experience

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Review from Steve M (Brother of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Hillbury for over 18 months on a monthly basis. I have always found the staff to be caring and considerate and helpful when I have had any questions. Yes, it's a busy environment but I have never had any reason to question the staff or managements commitment or dedication. I feel
confident that my sister is in a safe environment and have seen evidence of staff responding to her individual needs. I am always greeted cheerfully when visiting and offered tea or coffee or even lunch.

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Review from Heather B (Daughter of Resident) published on 24 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Some skills are poor, one carer does not know what the other has done and they don't communicate with families as promised and forget what the families tell them.
No empathy, only rushing shifts, not sure what's gone where. They need to get their ship in order. It's a shame they don't listen if a
person feels ill.
Not qualified enough, the place is OK but a lonely place. Some staff are agitated. Could be run better and staff more understanding about health. They are not friendly, not to family concerns, re. family members being there.

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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Hillbury Care Home

What types of Care is Hillbury Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hillbury Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Hillbury Care Home have?

There are 60 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hillbury Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hillbury Care Home to the centre of Wrexham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.