Rhosyn Melyn Reviews (5)
Rhosyn Melyn has a Review Score of 8.3 (8.277) out of 10, based on 2 reviews in the last 2 years. Over all time Rhosyn Melyn has 5 reviews.
Review from David C (Husband of Resident) published on 23 August 2024
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Overall Experience
5.0 out of 5
I was very cautious after the poor care at the hospital. I was overwhelmed by the outstanding care and dignity that my wife received from the management and staff at Rhosyn
The respect and dignity shown to her and myself on her passing was exemplary.
I recommend this care home to anyone who requires outstanding care for their loved ones.
Thank you to all management and staff at Rhosyn Melyn.
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Review from Sue W (Daughter of Resident) published on 19 July 2024
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Overall Experience
5.0 out of 5
Not only
I have witnessed the extent of care that is given to not only my father, but also other residents. I can say, hand on heart, it is excellent.
The current management are amazing! I was dubious about sending Dad here, bad reviews etc from many years ago, but I have no concerns in any way. This is his forever home. I highly recommend Rhosyn Melyn to anyone who is looking for a Care Home for their loved one.
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Review from K S (Son of Resident) published on 2 February 2023
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Overall Experience
5.0 out of 5
It's not the building that makes a good home, it's all the people in it.
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Review from Gayle M (Granddaughter of Resident) published on 21 June 2019
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Overall Experience
5.0 out of 5
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Review from Lynn P (Daughter of Resident) published on 3 October 2018
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Overall Experience
5.0 out of 5
Reply from Allison Pountney, Office Manager at Rhosyn Melyn
Thank you very much for your kind words.
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Overview of Review Score
The Review Score of 8.3 (8.277) out of 10 for Rhosyn Melyn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Rhosyn Melyn is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.277 Points relating to the number of positive Reviews for Rhosyn Melyn is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 2 Positive Reviews ÷ 13.2 = 0.152
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.