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Stansty House Care Home has a Review Score of 9.4 (9.361) out of 10, based on 10 reviews in the last 2 years. Over all time Stansty House Care Home has 18 reviews.
Review from Helen B (Daughter of Resident) published on 27 February 2025
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Review from J P (Friend of Resident) published on 29 October 2024
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Review from Margaret L (Niece of Resident) published on 20 September 2024
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Review from Ian D (Son of Resident) published on 21 June 2024
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Reply from Victoria Williams, Manager at Stansty House Care Home
Thank you for taking the time to review Stansty House. I am glad to hear that your mum has settled in well and you are happy with the care that is provided to her. The staff work hard and will appreciate your kind words. Many thanks.
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Review from Pamela C (Wife of Resident) published on 11 June 2024
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Reply from Victoria Williams, Manager at Stansty House Care Home
I would like to thank you for the kind words and I'm glad that you feel your husband is safe and secure here at Stansty House. We treat each individual with care and compassion, in a person-centred way. I will ensure that your gratitude is communicated to the staff.
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Review from Alan B (Son of Resident) published on 4 April 2024
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Reply from Victoria Williams, Manager at Stansty House Care Home
Thank you for your review. I am glad to hear that your mum is happy with the care that she receives. We aim to give the highest level of care, ensuring that dignity and compassion are at the centre of each individual's care. Thank you for the kind words.
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Review from W T (Son of Resident) published on 20 October 2023
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Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home
Thank you for your kind words. Your feedback is very much appreciated. We ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards.
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Review from David S (Respite Resident) published on 5 July 2023
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Reply from Victoria Williams, Manager at Stansty House Care Home
Thank you for sharing your thoughts with us. We are delighted to know that you have settled in and are enjoying the food at Stansty House. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Many thanks.
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Review from Heather T (Daughter of Resident) published on 30 June 2023
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Reply from Victoria Williams, Manager at Stansty House Care Home
Thank you for taking the time to review Stansty House. I am glad to hear that your mum is happy with the care and support she receives here. We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House. I will ensure that all the staff are aware of the positive feedback that you have given. Many thanks.
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Review from M F (Son of Resident) published on 28 June 2023
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Reply from Victoria Williams, Manager at Stansty House Care Home
Thank you for taking the time to review Stansty House. I am glad to hear that you feel that your mother is receiving the care that she deserves. It is paramount when choosing a care home that you feel that your loved one is cared for with the utmost dignity and respect, as it takes a lot to trust any home to take of your loved one.
We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House. I will ensure that all the staff are aware of the positive feedback that you have given. Many thanks.
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Review from Julie B (Daughter of Resident) published on 6 March 2023
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Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home
Thank you for sharing your thoughts with us. We are delighted to know your mother is doing well with her tailored care. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards.
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Review from E L (Great-Niece of Resident) published on 20 January 2023
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Reply from Jankee Patel, Manager - Head Office at Stansty House Care Home
Thank you for your kind words regarding the nursing care and the home. I am sure you will appreciate the care sector facing rising costs and the challenges during and since the pandemic with increased IPC measures to keep our residents and staff safe, we regularly review our fees and would like to be as transparent as possible around these. Our utmost priority is our residents' care and well-being and the fees reflect giving our residents the most fulfilled lives. Please feel free to get in touch with me or the Home Manager should you want to discuss this further. I have passed on your kind words to the staff and I know they will be very appreciative of them.
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Review from S J (Niece of Resident) published on 15 November 2022
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Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your aunt is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.
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Review from Sandra D (Daughter of Resident) published on 15 November 2022
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Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home
Thank you for sharing your thoughts with us. We are delighted to know your father is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards.
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Review from S W (Daughter of Resident) published on 24 October 2022
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Reply from Victoria Williams, Home Manager at Stansty House Care Home
Thank you for taking the time to review Stansty House. I am glad to hear that your loved one is happy with the care and support they receive here. We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House.
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Review from Kevin E (Son of Resident) published on 3 October 2022
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Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home
Thank you for leaving a kind comment. We are delighted to know your father is comfortable and living fulfilled days. Our team aims to provide the best care possible to all our residents. I will pass your kind feedback on to the team.
Kind regards.
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Review from Linda S (Daughter of Resident) published on 29 November 2021
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Review from Cheryl B (Daughter of Resident) published on 24 June 2019
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The Review Score of 9.4 (9.361) out of 10 for Stansty House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.676 for Stansty House Care Home is calculated as follows: ( (79 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 111 Ratings = 4.676
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.685 Points relating to the number of positive Reviews for Stansty House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6. 10 Positive Reviews ÷ 14.6 = 0.685
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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