Eryl Fryn Nursing & Residential Home

Bodafon Road, Craigside, Llandudno LL30 3BA
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9.3 13 Reviews
  • Eryl Fryn Nursing & Residential Home, Llandudno
Eryl Fryn Nursing & Residential Home in Conry offers people with care needs a welcoming friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Eryl Fryn Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Marion Parry (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Funding & Fees Guide for Eryl Fryn Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,350
    • Self-Funded Nursing Care £1,250 – £1,400
    • RESPITE Self-Funded Residential Care £1,150 – £1,400
    • RESPITE Self-Funded Nursing Care £1,300 – £1,450
  • (these prices are only a guideline, please contact Eryl Fryn Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Wheelchair Access

Eryl Fryn Nursing & Residential Home Reviews (13)

9.3

Eryl Fryn Nursing & Residential Home has a Review Score of 9.3 (9.333) out of 10, based on 5 reviews in the last 2 years. Over all time Eryl Fryn Nursing & Residential Home has 13 reviews.

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8

Review from J T (Son of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is safe, happy and cared for here at Eryl Fryn. I am delighted with the care she receives and in constant contact with the carers at the home.
The only caveat is new phone charging can be a little inconvenient but am really happy with the care.

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Review from D G (Husband of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff were very good and helpful in all aspects of their work.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your positive review of all aspects of the home especially your comment regarding the staff. I hope your wife has settled back home.


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Review from Sean D (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset I would like to thank the manager and the deputy for all the help in accommodating my mother for her respite. All the staff are a credit to the home. Care assistants were always to hand if my mother needed help at any time day or night and felt safe and secure because of this. The laundry
staff also got involved in making sure that she was kept with clean clothing and looked dignified at all times. If I arrived at meal times the kitchen staff were always polite and welcoming. I will certainly recommend Eryl Fryn in the future. Thank you all.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your kind words and I will pass them on to the staff. Your mum was a pleasure to look after and I hope she has settled in well back at her home.


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Review from B C (Husband of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for at least a year. She is looked after very well. I visit her twice a week and am happy how she is both physically and mentally. She loves her food and eats well. She is visited by the hairdresser and chiropodist. The nursing home provides activities and has a choir and
a singer with a guitar in. They play bingo and provide games, couldn't be in a better place.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your kind words it is a pleasure to look after your wife and see her enjoy the activities offered. It is also lovely to see you when you visit your wife.


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Review from Ann J (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was in the amazing care of Eryl Fryn for 9 months until very recently when sadly she passed away.
I cannot begin to express my gratefulness to every single person within the Home.
My mother was treated with genuine care, kindness and dignity by every single member of staff. From
management, nursing/carers, laundry/domestic assistants and also kitchen staff.
Whenever I visited she looked so clean and warm and well dressed in her own clothes regardless if she was in the lounge or in bed when unwell. My extended family who visited her very often always commented on how well cared for she looked.
She was very fond of the carers who looked after her and has never had a bad word about any one of them, always telling me they looked after her so well and treated her 100% with dignity. The staff are a credit to the minster Group.
My wish is that every member of staff knows how grateful I am. Thank you to you all.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your words of support and gratitude. I will endeavour to let the staff know how grateful you are. Your mum was a lovely person with a great sense of humour and a pleasure to care for. She loved getting involved with both activities and chatting with the other residents and staff and will be missed. It was always a pleasure seeing you and your family when you visited your mum.


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Review from D H (Cousin of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Always looked unkempt. When I visit he is in a wheelchair with no footplates every time. Not in his own clothes.

Reply from Muireann, Home Manager at Eryl Fryn Nursing & Residential Home

I'm deeply sorry your experience did not meet your expectations and we take all feedback seriously. Your relative was gifted 2 new jumpers by a staff member as a Christmas present, so it may be you have seen one of these on him during the colder months. I would be happy to point these out to you when you are next visiting and if you would prefer he is dressed in alternative clothes then please let us know, we are more than happy to do so. We take extra precautions with laundry items so I can assure you the clothes he is dressed in are his. In relation to the wheelchairs, these have all been checked and form part of our monthly maintenance checks. I would like to invite you to have a meeting at your convenience to discuss your relative and any concerns closely but please be assured the care and well-being of our residents is always our principal priority.


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Review from Peter K (Son of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been to three care homes in the last three years and none were entirely suitable for her needs. Eryl Fryn seems to have everything and the wonderful staff and management calmly ensure that all Mum's needs are met and very professionally too. I no longer worry about Mum as any incidents or problems
are well catered for by the Eryl Fryn Team.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

So happy that your mum has settled in well at Eryl Fryn and you no longer need to worry about her. Thank you for your recognition of the staff and management.


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Review from S W (Wife of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have done their best during COVID and not many with the illness. Not been able to visit without an appointment so confined to bedroom visits. But what I have seen of the property it is very old, tired and confined and needs a complete refurbishment, maybe a conservatory at the side to give patients
more room. The main entrance is straight to stairs and sitting area and toilets. Everyone comes through!

Reply from Jankee Patel, Estates Manager at Eryl Fryn Nursing & Residential Home

Thank you for taking the time to share this review with us. It’s reassuring to hear the infections have been low and residents are being well looked after. The home is an older home, sitting in a scenic landscape. We are currently looking into cosmetic refurbishment and our principal priority is to ensure this is completed with minimal disruption to the residents. Due to this being a live site, we are limited in the options for a full refurbishment. I will pass on your kind words about the staff to the home.


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Review from T O (Son of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother was in Eryl Fryn from November 2021 to March 2022. During her time there, we had serious concerns, she has Alzheimer’s and a recent stroke. We found for her safety she was kept in bed in her room. She had little interaction as no activity organiser was available during her 4 months at the
home, our questions only provided us with contrived and defensive answers from the manager who operated with a collusive style. All general questions were answered in a defensive manner and treated like a challenge. We lost confidence in the management.
The nursing and care staff were lovely and appeared to look after Mum well.
We reported a couple of serious concerns to the CIW.
We have now moved Mum to a local nursing home.

Reply from Muireann, Manager at Eryl Fryn Nursing & Residential Home

We take all feedback very seriously. My apologies that your experience was not what you had hoped for, although it is reassuring that you say the staff were lovely and your mum appeared to be looked after well. The care and wellbeing of our residents is always our principal priority. Unfortunately, your mum was not able to join in in group activities due to her health but she loved one-to-one chats and playing connect 4 in her room with our activities coordinator and other staff. I wish your mum well in her new home.


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Review from Brian J (Son of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the final month of mum's care with you, and with covid restrictions in place, we so appreciate being allowed in to see her before her passing. Staff have been attentive and kind to both mum and ourselves. Thank you all.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your kind words. It is nice to be appreciated in what has been an extremely difficult time for residents, families and staff.


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Review from Cara H (Daughter of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eryl Fryn is a fantastic care home. They have been looking after my mother for over two years. The nursing home keeps me up to date with any treatment, changes in mum's health, or any activities she's taken part in. The home takes her for drives so she can get out of the home. Although very hard and
sad situation - I know my mum is cared for to a great standard.

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Review from P A (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

The buildings are shabby and poorly maintained on the exterior. The mission statement is far from practicality. Individual needs are not catered for and mental wellbeing is not a priority. There are minimal activities to engage the elderly residents. There is an air of depression about the place. Hearing
aids and TV remote control went missing, so TV was out of use for months. I was expecting phone updates on Fridays, but this only happened once. There needs to be a key worker for each resident as we never had the same staff member to speak to. This home needs to be more creative besides providing bed and board. Lack of training is obvious. Moved to a new home asap.

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Review from Jan and Sue K (Daughter of Resident) published on 17 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum, for the year, was at Eryl Fryn and was treated with love and dignity which is all that anybody could ask for their loved one.


The standard of personal and general cleanliness was above reproach.


We were both very grateful for their care of our mum.


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Current Review Score: 9.3 (9.333)

Overview of Review Score

The Review Score of 9.3 (9.333) out of 10 for Eryl Fryn Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Eryl Fryn Nursing & Residential Home is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Eryl Fryn Nursing & Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Frequently Asked Questions about Eryl Fryn Nursing & Residential Home

What types of Care is Eryl Fryn Nursing & Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eryl Fryn Nursing & Residential Home provide?

Palliative Care & Day Care are other types of care provided.

How many Rooms does Eryl Fryn Nursing & Residential Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Eryl Fryn Nursing & Residential Home?

Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eryl Fryn Nursing & Residential Home to the centre of Llandudno?

1.5 mile(s) as the crow flies, distance by road may be significantly further.