Abbey Dale House

61 Prince's Drive, Colwyn Bay LL29 8PW
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8.0 3 Reviews
  • Abbey Dale House, Colwyn Bay
Abbey Dale House in Conwy, provides a welcoming home for people who need care and support.

Trained staff give people personalised care in a supportive environment.

Residents can take part in a variety of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and the care home can cater to specific dietary requirements.

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Care Provided by Abbey Dale House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Embrace Care Homes
  • Person in charge
  • Lindsey Williams (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Abbey Dale House

  • Nursing care includes FNC which is currently £184:32

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbey Dale House Reviews (3)

8.0

Abbey Dale House has a Review Score of 8.0 (8.035) out of 10, based on 2 reviews in the last 2 years. Over all time Abbey Dale House has 3 reviews.

Overall Experience

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Date Published

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Review from Linda S (Sister of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent three and a half years here until her death aged 97 years, six years ago. I never wanted to step foot inside the home again, but when my 81 year old sister needed respite care, it felt as though we'd met up with old friends again! Every member of staff is very professional but so friendly
and helpful - both to the resident and visitors who are made to feel very important. It was lovely to meet up with our friends again.

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Review from Sheila W (Respite Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a replacement knee operation I realised that I needed help so booked in for 2 weeks. Seemed obvious to try Abbey Dale, as we have been very satisfied with Mother's care for 3.5 years, a few years ago. The owner had a room free and quickly got it ready. I chose to have meals in my room and
to stay there with just occasional walks. Treated with respect by everyone. Nice atmosphere among staff, who all worked well together.

Reply from Clive Nadin, Manager at Abbey Dale House

Many thanks for your kind review. We trust that you are recuperating well.


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Review from Stephen M (Son of Resident) published on 30 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all of the staff at Abbeydale for the professional and caring manner that they took care of my mother while she was in their care. She was treated so kindly and attentively by all the staff. I and my family could see that the staff took the time to talk to all residents we could
also see that the residents were kept immaculate. They have a very lovely atmosphere at the home. Christmas was made so special with every resident receiving gifts given to them by Father Christmas and his helpers (the owner and his family). My family and I had many long trips up to Wales when we visited the home we were always offered tea biscuits and sandwiches. When my mother was very ill we didn't feel alone and the support we were given was massive. The staff had made sure that her priest was called and he came to visit every day it was such a comfort. You could not wish for a better caring nursing home
Thank you for all of your kindness and support

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Current Review Score: 8.0 (8.035)

Overview of Review Score

The Review Score of 8.0 (8.035) out of 10 for Abbey Dale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Abbey Dale House is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 23 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.47 Points relating to the number of positive Reviews for Abbey Dale House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 2 Positive Reviews ÷ 5.8 = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Abbey Dale House

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Meet the Team (0)

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Frequently Asked Questions about Abbey Dale House

What types of Care is Abbey Dale House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Dale House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abbey Dale House have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Abbey Dale House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Dale House to the centre of Colwyn Bay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.