Westhaven

9 Francis Avenue, Rhos-on-Sea, Colwyn Bay LL28 4DW
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4 Reviews
  • Westhaven, Colwyn Bay
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Care Provided by Westhaven

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • J A Care Ltd
  • Person in charge
  • Heather Evans (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Westhaven

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Westhaven Reviews (4)

Over all time Westhaven has 4 reviews.

Overall Experience

  • 3
  • 1
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Review from Tony S (Son of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to Westhaven from the hospital in July 2022 suffering from late-stage dementia. My wife and I looked after him at our house with assistance from full-time private carers for three years before he was admitted to the hospital in Feb 22. Over the three-year period he stayed with
us at home he stayed at three nursing homes to give us respite breaks and quite frankly we were not impressed with any of these homes, one was a hell hole so when we were faced with placing him full-time in an EMI home we were worried. Westhaven Nursing Home turned out to be faultless. We could not find a fault there. Everything was exemplary. The people, all of them, are absolutely superb - experienced, professional, pleasant and so kind and helpful, they really are a credit to their profession. The home is clean and fresh and I would recommend it to anyone. I cannot thank them enough for looking after my dad in his final days.

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Review from Neil B (Son of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Westhaven in early June 2021, after being in hospital for some time and requiring further nursing care for dementia. I had visited a few nursing homes prior to Westhaven but I decided on Westhaven as soon as I had visited. All the staff are very caring, professional and attentive.
The home is clean and fresh, my mum's residence was during Covid restrictions and the staff coped with my regular visits with understanding and suitable professionalism.
My mum's condition sadly deteriorated until she passed away a few months later, but I cannot praise the compassion and care shown to her by the staff at Westhaven highly enough. They were also very kind to me during the times I stayed at the premises to be with my mum in her final days, which was a highly stressful time.
I would recommend Westhaven to anyone seeking care for a relative in similar circumstances.

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Review from Cari H (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot overstate the gratitude I have for the care that the Westhaven staff provided for my mother in her final year. Having checked out several of the facilities in the area, we chose to wait for an opening at Westhaven and are so pleased we did so. The staff are exceptional and are clearly there
because they believe in the service they are providing. The place is well maintained and geared to residents of all levels of need. Not only in terms of the major issues but also the smaller details that make a difference to the residents every day. The last 16 months of her stay were during Covid and, as my husband and I live in Canada, we were unable to visit her all this time. My only comfort was the knowledge that she was receiving the best care and the companionship we could not supply.

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Review from Anne P (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Westhaven home for many years, the staff have been very caring to him and myself and family. As he needs 24 hour full care the care he has received is excellent. Management and care staff have been like a family to us during these difficult past years.

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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Westhaven

What types of Care is Westhaven registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westhaven provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Westhaven have?

There are 15 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Westhaven?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Westhaven to the centre of Colwyn Bay?

0.9 mile(s) as the crow flies, distance by road may be significantly further.