Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 154 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

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Care Provided by Barchester Hafan-Y-Coed Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 107 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Morgan (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hafan-Y-Coed Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.


  • Parking

  • The home has parking available on site for visitors.


Barchester Hafan-Y-Coed Care Home Reviews (154)

Total of 154, showing 1-20
9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.929) out of 10, based on 54 reviews in the last 2 years. Over all time Barchester Hafan-Y-Coed Care Home has 154 reviews.

Overall Experience

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Review from Mair J (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Barchester Hafan-Y-Coed Care Home for fifteen months. The support my mother, myself and rest of the family have received is priceless. My mum's needs have been challenging at times and difficult for myself, as an only daughter, to manoeuvre but the team at Hafan-Y-Coed
at all levels has been phenomenal. From the manager, office, reception and every single one of the activities team, without forgetting one member of staff, in particular, and all the carers, who show immense patience and great advice, during one of the most difficult periods in my life, I feel that the team at Hafan-Y-Coed are my 'comfort blanket'. The facilities are terrific and the effort that is put in at all levels by all the staff to provide the very best in activities to keep residents, like my mum, focussed, as well as some imaginative trips out, is quite literally unbelievable. Thank you all from the bottom of my heart.

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Review from Robert M (Brother of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is warm, clean and well fed, more than we could have wished for when he was on his own. It is a blessing to know that he is safe and cared for. Staff are brilliant and treat him well and with respect.

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Review from S W (Wife of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care. Well entertained. Excellent carers.

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Review from Marilyn H (Wife of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't tell you how grateful I am to all the carers and staff at Barchester Hafan-Y-Coed Care Home for the care they have shown to my husband over the past two years. He could not be in a better place. Everyone goes above and beyond to give the best care to all the residents and, of course, this includes
the activities team. Thank you all so much for everything.

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Review from Trudy S (Daughter of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family cannot praise Barchester Hafan-Y-Coed Care Home, Llanelli enough. My mum is virtually incapacitated except for one arm due to a stroke. She also has dementia. All the care staff are wonderfully caring, thoughtful and jolly. The nursing team are excellent and thorough. My mum was recently
admitted to hospital for a short time and her nurse from Hafan-Y-Coed constantly liaised with staff at the hospital. The entertainment team are fabulous and is constantly coming up with fun and interesting activities. The meals are varied and excellent. We are very grateful that my mum is in such a fantastic home. Thank you.

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Review from Liz C (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I like the staff I met when I visited my mum from Singapore in April. They appreciated how close we were and how much we enjoyed each other's company. When I left, there was a promise to set up weekly video calls. Sadly, that never happened. It is very disappointing to repeatedly send links, wait around
for 30-45 minutes then give up. Barchester Hafan-Y-Coed Care Home have not offered reasons why and emails go unanswered. It is a shame that they are over-promised or are unwilling/unable to go the extra mile.

Reply from Feedback Team, The Feedback Team at Barchester Hafan-Y-Coed Care Home

Thanks for leaving your review. We are sorry to read your comments about our home. We understand you have since spoken via email with the General Manager regarding your concerns, and video calling has been put in place for a suitable time going forward for yourself and your mum. Staff have also been advised throughout the home that this has been put into place. If there is anything further youd like to advise our team, please contact us on feedback@barchester.com Kind regards, Barchesters Feedback Team.


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Review from Cerys P (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Barchester Hafan-Y-Coed Care Home are amazing. They are the most caring and lovely people. So much effort goes into the activities - it's always wonderful to see the residents enjoying themselves.
Mum has been a resident for just over a year. Her needs are challenging but the staff look
after her brilliantly and always treat her with love and respect.
The home itself is well-maintained and feels very homely.
Thank you Hafan-Y-Coed.

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Review from Daryl E (Son-in-law of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. Great atmosphere. Wonderful staff. Thank you for all your hard dedication.
My mother-in-law is so happy and our minds are at rest seeing this. She has been living here for over two years.

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Review from S E (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Barchester Hafan-Y-Coed Care Home for a year and a half and it's the best decision I've made. Mum's needs are always met and she thoroughly enjoys joining in with the activities on offer. Mum enjoys going on the minibus trips to various places, including an afternoon tea dance.
The
staff are very friendly and approachable and nothing is ever too much for them.

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Review from J D (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of needing a placement in a care home for my father.
The staff could not have made a better impression! So warm and welcoming.
Every effort has been made to make Dad feel at home and relaxed.
Each time we visit, we are welcomed like family members.
I am grateful to each
person at the home, and the care, love, kindness and compassion are the hallmarks of Barchester Hafan-Y-Coed Care Home, Llanelli.
Thank you all.

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Review from F R (Friend of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit, the home is always full of activity and everyone looks happy, including staff and patients. Environment is so clean. A pleasure to visit.

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Review from Colin J (Husband of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had experience of another care home recently, I can only say coming here was a breath of fresh air. The whole attitude is different to previous and I know my wife knows that as well. I enjoy coming here myself.

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Review from Sian T (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Hafan-Y-Coed Care Home is an amazing place. Mum has been there for two years and although her needs have changed considerably, the care she receives is still the best it could be. Thank you to you all for everything you do, every single day.

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Review from N M (Son of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Mum is receiving at Barchester Hafan-Y-Coed Care Home. Great that I am able to keep track of everything that is happening on social media. Never a dull moment. Keep up the good work.

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Review from Alan H (Son-in-law of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Nothing is too much trouble, our mam is well looked after.

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Review from Helen H (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very kind.

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Review from Wendy B (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daddy is very happy in Barchester Hafan-Y-Coed Care Home and has settled in very well.
The care staff and nursing staff are very attentive and see to his every need.
Brilliant entertainment too.

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Review from Chris C (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely welcoming and care passionately for my mum. I wouldn't hesitate to recommend the home.

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Review from T K (Friend of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting one of your residents on a weekly basis since she was admitted in May 2023. It was a big change for her to move into a care home full-time but she settled in quite quickly from the caring staff looking after her every day, making sure her needs were met. The activities team are
brilliant there, they always try to persuade her to join in with the activities.

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Review from J M (Daughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the staff here. Dad is obviously happy. Could move in myself!

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (613 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 646 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager

Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.


Katie

Katie Sheppard

Job Title: Administrator

Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.


Chloe

Chloe King

Job Title: Administrative Assistant

Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.


Marie

Marie Spires

Job Title: Lead Activities Coordinator

Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!


Clare

Clare Hanford

Job Title: Activities Coordinator

Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.


Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator

Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.


Nicola

Nicola Kearney

Job Title: Head of housekeeping

Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.


Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion

Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.


Vicky

Vicky James

Job Title: Team Leader

Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.


Ryan

Ryan John

Job Title: Housekeeping Assistant

Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.


Jonathan

Jonathan James

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.


Frequently Asked Questions about Barchester Hafan-Y-Coed Care Home

What types of Care is Barchester Hafan-Y-Coed Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Hafan-Y-Coed Care Home provide?

Palliative Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Barchester Hafan-Y-Coed Care Home have?

There are 103 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Hafan-Y-Coed Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Hafan-Y-Coed Care Home to the centre of Llanelli?

0.9 mile(s) as the crow flies, distance by road may be significantly further.