Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 154 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

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Care Provided by Barchester Hafan-Y-Coed Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 107 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Morgan (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hafan-Y-Coed Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.


  • Parking

  • The home has parking available on site for visitors.


Barchester Hafan-Y-Coed Care Home Reviews (154)

Total of 154, showing 41-60
9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.929) out of 10, based on 54 reviews in the last 2 years. Over all time Barchester Hafan-Y-Coed Care Home has 154 reviews.

Overall Experience

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Review from Kym H (Granddaughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been really great, they get to know your family to try to promote the best care.
They are always helpful and welcoming and were great with both my grandpa and grandma.

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Review from Sandra D (Wife of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long period in hospital, my husband's condition had deteriorated so much I was in despair. Since his move to Hafan-Y-Coed I can't believe the improvement. Lovely surroundings, good quality food, lots of stimulation from an amazing entertainment team. I feel part of a warm friendly family who
give amazing care to my husband and cannot speak highly enough of the amazing staff for their compassion and care for each and every resident. I am so grateful to have found a vacancy at this lovely home.

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Review from P W (Wife of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful. Greeted with smiles and ready to answer any queries. Homely atmosphere and welcoming.

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Review from Tina C (Daughter of Resident) published on 21 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been a resident for 5 years. She passed on the 1st of May. The staff were amazing. They loved my mum like she was their mum. The love and respect they gave her was amazing. In the 24 hours leading up to losing her, they were so loving and compassionate. They couldn’t do enough for us. They
didn’t just make my mum as comfortable as she could be but they made this awful experience a little easier for her family. I was a mess and the numbness was debilitating. The honour walk lineup they did for my mum as she was being taken away was the most amazing act of kindness, love, respect and compassion I have ever witnessed and something I will never forget. They weren’t just carers/nurses they were part of the family. They really did love her.
I can’t thank the manager and the team enough, especially the ones who were by our side for the 28 hours. You know who you are, I will never forget that. Thank you so very much.

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Review from Anthony M (Son of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, very friendly staff and nothing is too much. My father is well looked after and is enjoying his stay at Hafan-Y-Coed Care Home. Staff always keep you up to date even when you are not visiting. Well done all.

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Review from Debbie L (Daughter of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed by how wonderful Hafan-Y-Coed Care Home is. Such a family unit. My father has settled so well and absolutely loves the care and being spoilt by all the staff. I cannot wait to join in the activities with the very friendly and fun team. I cannot fault the care staff and everyone involved
in caring for the residents, you can see how wonderful the staff are with all the residents and that makes the residents so happy.

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Review from Eleanor L (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive atmosphere with activities as well as a good interaction between staff and residents.
The staff seem to know the residents as individuals and respond well to their different personalities and requirements.
Everyone is very patient and committed to caring for each resident.

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Review from Emma J (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is looked after very well. He is happy every time I visit. The staff are excellent, always helpful and friendly.

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Review from Natalie R (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely so happy that my mum is happy and well cared for here. The staff are like family, loving and attentive - nothing is too much trouble when we ask. Entertainment staff are worthy of any holiday camp! Brilliant and so much fun. I'm booking a place when I'm ready!

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Review from Catrin J (Granddaughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad my grandfather is very happy and settled in this nursing home. I am happy he has made new friends here and the staff are good with him. He loved the football in the stadium and he loved the theatre and I love seeing the photos and my grandfather is having the right care and support.

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Review from Gary B (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the entertainment team to be very caring and professional when dealing with my mum. Nothing is too much trouble for them. They have various enrichment activities that provide for residents and go above and beyond in their roles.

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Review from Caron T (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with Dad's progress. I have never seen Dad so settled. A lovely warm welcome from the staff when I come to see my dad. Thank you all.

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Review from Derek W (Son of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with staff. Accommodation first class, feel comfortable with my dads care.

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Review from Sandra H (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say that you are excellent, staff from the manager to all the other support staff, carers, cooks and nurses that help run Hafan-Y-Coed. I had always heard excellent reports from previous families who had stayed at the home. My father has recently arrived at Hafan-Y-Coed and I feel he has
become part of the family, the events team are excellent with the interaction they have with everyone. Well done to all the staff.

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Review from Gordon M (Husband of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience was very good. The staff went the extra mile in every way to make my wife's stay comfortable-happy and loving.

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Review from Scott S (Son-in-law of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff go above and beyond in every way to make my mother in laws life normal, comfortable and enjoyable. The food is top quality and the cleanliness is very good. The care she receives is excellent. She is treated with dignity at all times and enjoys the activities, the activities are very good.
Although the care home is very expensive, in my opinion, it is the best in the area and would wholeheartedly recommend it to anyone.

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Review from Joanna S (Daughter of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, with superb staff and team, always spotlessly clean and Mum is dressed beautifully. Great activities and events and always feel valued, listened to and very welcome anytime. Mum would have never made the recovery and progress anywhere else as she has.

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Review from J P (Daughter of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always warm and welcoming. Staff are always happy to help accommodate Dad. Management are approachable, and problems that have arisen have been dealt with. Activity coordinators are fantastic and happy to help. Staff enabled us to bring Dad home for Christmas Eve which was wonderful for the
family.

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Review from Allison T (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and myself are over the moon with the excellent care my mum receives at Hafan Y Coed. Every member of staff goes above and beyond to ensure the residents get the quality of care they deserve. The residents are treated with dignity and respect and are treated as individuals. We are so happy
we chose this home for my mum.

Reply from Claire Brewer, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your kind words, it is great to see such reviews which we will share with our team.


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Review from R T (Granddaughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hafan-y-Coed has been providing the most exceptional care to my gran after her move. Nothing is too much, they are so friendly and caring towards all the residents. It makes me so relieved to know she is in such good hands, safe and happy. There are always activities going on and plenty of engagement.
I would wholeheartedly recommend them.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (613 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 646 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager

Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.


Katie

Katie Sheppard

Job Title: Administrator

Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.


Chloe

Chloe King

Job Title: Administrative Assistant

Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.


Marie

Marie Spires

Job Title: Lead Activities Coordinator

Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!


Clare

Clare Hanford

Job Title: Activities Coordinator

Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.


Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator

Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.


Nicola

Nicola Kearney

Job Title: Head of housekeeping

Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.


Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion

Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.


Vicky

Vicky James

Job Title: Team Leader

Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.


Ryan

Ryan John

Job Title: Housekeeping Assistant

Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.


Jonathan

Jonathan James

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.