Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 154 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

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Care Provided by Barchester Hafan-Y-Coed Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 107 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Morgan (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hafan-Y-Coed Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.


  • Parking

  • The home has parking available on site for visitors.


Barchester Hafan-Y-Coed Care Home Reviews (154)

Total of 154, showing 61-80
9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.929) out of 10, based on 54 reviews in the last 2 years. Over all time Barchester Hafan-Y-Coed Care Home has 154 reviews.

Overall Experience

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Review from Tina S (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed extra care, and we needed to place her in a care home. This was a very difficult and emotional decision to make.
A place was available in Hafan y Coed.
I am so happy we chose to accept it.
The home is immaculate. Feels very homely.
It was suggested I took some personal belongings
for Mam's room before she arrived. It looked so welcoming and familiar on arrival.
The staff are so friendly and accommodating. Nothing is too much trouble. The activities are amazing, and we can actually see an improvement in Mam since she has been there. My son visited today and was absolutely delighted to see his gran doing so well.
Diolch pawb!

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Review from A H (Daughter of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked as a nurse in the past I have very high standards of care so I cannot fault any aspect of mum's care. All the staff treat her with care and dignity and more so with love. They aren't just doing a job, they treat all the residents like they are treating their own families. The activities
programme is second to none and the fact they put it on social media, I look forward to seeing what they have been up to. All staff from housekeeping to maintenance are friendly and caring. Well done and thank you.

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Review from Laura B (Granddaughter of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit, staff members are always positive, encouraging and extremely approachable. Health issues are always identified and communicated well with the family. The entertainment staff always find ways to get my bampa to engage despite being immobile. They make every effort to involve him and
make him smile. He always has options when it comes to food and the nurses are always on top of his weight management. As a family, we love Hafan-Y-Coed Care Home.

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Review from M J (Wife of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the very warm welcome my relative received when he began his stay at Hafan Y Coed Care Home. Deciding upon a care home was one of the hardest and most difficult decisions I have ever had to make. The staff treat residents (and visitors) with dignity and respect and endeavour to include
everyone in activities regardless of their ability. They try and find the appropriate level of focus and adapt to suit individuals. The staff rotas are consistent so there is familiarity in each community. So important to ensure residents are fully supported and are provided with continuity of care, daily living support and an element of kind familiarity. They work tirelessly in a very often challenging environment. The nursing staff have been attentive and kept me informed when they have identified potential health issues. Management is visible, very approachable and innovative.

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Review from Ian B (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful afternoon with mum in the general lounge. The activities team led this afternoon were excellent. The singing brought mum and the residents to life. Mum was singing along with all the old welsh songs. Well done everyone.

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Review from Richard H (Son of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad has received has exceeded our expectations completely. We are so impressed with the care and positive attitude of the staff. The food is excellent! The activities ongoing for the residents are fantastic and help to stimulate his mind.

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Review from K M (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was upset that my dad had to go into a home because of his Dementia and falls. However, he has settled really well and I have no worries about his care at all. The staff are amazing, so caring and extremely hardworking. The activity team are always arranging different events and there is always something
going on. We couldn't be happier and I would have no hesitation about recommending Hafan-Y-Coed Care Home to anyone.

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Review from Darren M (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team - great service.
Always friendly.
My dad settled really well.
Great team.

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Review from Christine R (Partner of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Hafan-Y-Coed Care Home for four months. Everyone has gone out of their way to make him feel at home. He says he particularly enjoys all his meals - he has even commented 'this hotel has excellent food!' This care home is very well run with dedicated staff. All the imaginative
activities (both in and out the home) are extremely well organised with all residents participating.
My partner's health has improved since being in Hafan-Y-Coed and he even has the opportunity of using his Welsh - something that is important for him. He's also enjoyed visiting the wetlands.

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Review from Andrea R (Daughter of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the home and staff enough.
They drove 60 miles to collect my mother so she could attend my son's wedding ad I will be eternally grateful!

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Review from Linda H (Daughter of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Hafan-Y-Coed for nearly three years and I am very happy with her care. All the staff work extremely hard and are always upbeat and helpful. They are very considerate of my mum's needs. Even though they have had a very tough time through COVID, they have soldiered on and buoyed up
the residents. The only points that they could improve on is updating the resident's rooms and being more inspiring with the daily food menu. On the whole, I believe my mum is being very well cared for at Hafan-Y-Coed.

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Review from M D (Wife of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault anything in Barchester Hafan-Y-Coed Care Home. I am happy that my husband is cared for in the way he cared. The staff are incredibly caring and loving. I always have a warm welcome when I come to visit.

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Review from Maria D (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are extremely kind and professional. The activities lady is always full of fun and tries to engage all the residents in whatever she has arranged.

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Review from J S (Son of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has now been at Hafan-Y-Coed Care Home for over four years. I am very pleased how well she has settled there and how happy she is in her surroundings. The home is comfortable and the staff have been great and will go out of their way to see to her needs and to keep her happy.
I feel I have good contact with the care staff and with management, which is essential. In conclusion, I am very happy with my choice of care home and with the service provided and most importantly, I know my mother is too.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you for the kind review. We are so pleased to hear that you feel Hafan y coed was the right choice for mum.


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Review from R W (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is so kind, helpful and caring.
Nothing is too much trouble.
Mum has dementia and is included in all activities,
Her room is spotless.
Mum is well looked after and settled in quickly and is very happy.

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Review from K H (Granddaughter of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team here are fantastic, always friendly and happy when we come to visit. My grandmother is happy and well cared for. There is always something going on when we came entertaining for the residents. Myself and my family are very happy with Hafan-Y-Coed Care Home. nothing is ever too much trouble
for them and it feels like one big family.

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Review from Jan M (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Treated with dignity, which is important. The staff very much support Mum. By her being in Hafan-Y-Coed has meant as family, we know she is being looked after. Very much a family and welcome family when visit. Excellent home. Staff work so hard. Well done. Clean and inviting atmosphere.

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Review from T H (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in Hafan-Y-Coed, and I couldn't pick anywhere better for him to be. He is so happy, and it feels like home for him. When we come to see him, he is always busy doing some activity, and nothing is too much trouble for the staff. He always looks clean and tidy.

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Review from S S (Grandson of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in Hafan-Y-Coed for roughly 5 -months now. She has settled in well and loves the staff. She often mentions how much is going on in the home and how friendly it is. She has made friends with not only other residents but staff too. She has been on many trips and loves the concerts.
Thank you for welcoming her to your home. She is very happy and content.

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Review from K J (Daughter-in-law of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident of Hafan-Y-Coed Care Home for three and a half years after it became impossible for her to live independently and when the family were no longer able to manage her complex nursing needs. Hafan-Y-Coed became her home, and she was cared for with love, and infinite patience
over the years; the staff became not only her friends but ours as well. The nursing care was excellent, and the day-to-day care was fantastic. The activity team worked non-stop to entertain and engage the residents, and the building and grounds were clean and inviting. The food was good, and the kitchen staff were never too busy to provide her with her favourite egg sandwich at any awkward time of the day! Hafan-Y-Coed was a big part of our lives over that time, and we miss all the staff and residents who became our "extended family" for that time. Thank you so much for everything you did for her and for us.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (613 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 646 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager

Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.


Katie

Katie Sheppard

Job Title: Administrator

Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.


Chloe

Chloe King

Job Title: Administrative Assistant

Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.


Marie

Marie Spires

Job Title: Lead Activities Coordinator

Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!


Clare

Clare Hanford

Job Title: Activities Coordinator

Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.


Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator

Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.


Nicola

Nicola Kearney

Job Title: Head of housekeeping

Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.


Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion

Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.


Vicky

Vicky James

Job Title: Team Leader

Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.


Ryan

Ryan John

Job Title: Housekeeping Assistant

Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.


Jonathan

Jonathan James

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.