Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 154 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

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Care Provided by Barchester Hafan-Y-Coed Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 107 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Morgan (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hafan-Y-Coed Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.


  • Parking

  • The home has parking available on site for visitors.


Barchester Hafan-Y-Coed Care Home Reviews (154)

Total of 154, showing 81-100
9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.929) out of 10, based on 54 reviews in the last 2 years. Over all time Barchester Hafan-Y-Coed Care Home has 154 reviews.

Overall Experience

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Review from Michael H (Husband of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered Hafan-Y-Coed a week ago. Everyone here has been welcoming and friendly, and she has settled in well. Her room is bright, airy and very clean. The food is excellent, and she enjoys her meals. There is plenty of staff, which provides a safe environment. There are lots of activities, and
everyone is encouraged to join in. First impressions after one week - excellent.

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Review from S P (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents are residents at Hafan-Y-Coed. Mam has Vascular Dementia, and Dad has Parkinson's. Both are well cared for, and the activities team really involve my dad, and he loves it; they get Mam involved in activities also. The team treats them like family and couldn't ask for better care for them
both.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

It is an absolute pleasure to have both mum and dad here at Hafan-Y-Coed. I will pass your kind comments on to the team.


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Review from Rhian G (Daughter of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a difficult decision whether to place your mum in a nursing home or not; I can honestly say that Hafan-Y-Coed does a much better job than I ever could. I am so grateful for all their kindness, care and hard work. I cannot praise them or thank them enough. Mum has been a resident for over 3-years
now, and I have never had any worries or complaints.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you for your lovely review. I will pass on your kind words to the team.


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Review from Karen J (Niece of Resident) published on 6 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my aunt most days and spend a couple of hours in the home, the staff are amazing each and every one of them the care they give is first class nothing is too much for them and each one goes over and above their duties.
Well done to all staff at Hafan-Y-Coed !!

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Review from K E (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are attentive and so caring towards my mum and all the other residents. Nothing is too much trouble. The entertainment staff keep the spirits up for the residents and families alike! Always a smile on their faces, interacting and stimulating the residents.
Overall I can't fault the care my
mum receives at Hafan-Y-Coed.

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Review from Emma D (Daughter of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was put into Hafan-y-Coed for respite due to Dad being taken ill. I can not praise the help and support given to me by the staff and management from the minute mam arrived. I was totally taken by surprise by how much they did for me. It is a beautifully clean welcoming care home where every member
of staff is happy to help you. There is a lot of activity there for residents, visiting and contact with a loved one is made very easy. Very well run care home I would highly recommend it.

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Review from R N (Friend of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend regularly in the dementia community nearly every day. I am very happy with all the care and all of the entertainment that goes on.

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Review from D G (Husband of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely kind and are very open to answering any questions. The organisation is run very efficiently. Residents seem very happy. Overall management is approachable and kind. The building and general upkeep are first class. The staff are a very great factor and the most important factor.

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Review from J P (Daughter of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care my father has received since being in Hafan-Y-Coed he has been treated with dignity and respect and the staff are very kind.

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Review from K F (Friend of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We often visit one of your residents and have found the care to be fantastic. We love the activities team and they go above and beyond to make the day fun for the residents. Every time we have visited she is always happy and looks well cared for. You should all give yourselves a pat on the back for
providing a great care home.

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Review from H H (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and friendly care assistants who can't do enough for the residents and visitors.

Reply from Katie Sheppard, administrator at Barchester Hafan-Y-Coed Care Home

Thank you for taking the time to review us. It always puts a smile on the team's faces when their hard work is acknowledged. Thank you.


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Review from E R (Sister-in-law of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is in this home, for a long time now. She is bedridden and has never had a bedsore the whole time. She always looks so fresh clean and tidy, considering she can't do any of that herself. The care she gets is outstanding, the management and staff are truly wonderful, unlike some places,
there is never any smells when you walk in there. Can't praise the staff and management enough. Xxx

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Review from C R (Niece of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is at Hafan-Y- Coed in Llanelli and has been there for the last 3 years, since being there she has received nothing but the most excellent care she could have, she is always clean, always given loads of care and attention, and with so much covid cases in the area, the management and staff
have been able to keep the covid to a very minimum at the home which is amazing! I'd like to thank the management and all the staff for all their love care and attention she has had over the years and continue to give, can't thank you enough, you truly go above and beyond and am so grateful for that. Thank you xxx

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Review from L B (Granddaughter of Resident) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been on one of the memory lane communities for a few months now, It was a very hard decision for us as a family, but we are so happy with the care he is receiving, it has been a difficult time with all the various restrictions in place, but the staff have been amazing keeping in
contact with us, updating us on how grandad is doing and even helping us to video call him occasionally. When we were finally able to visit, seeing how happy he has put us at ease, all the staff were so welcoming and we could see they thought a lot about grandad. Thank you for all you do! We as a family are extremely grateful!

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Review from J W (Son of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are courteous, helpful and caring towards residents. The rooms are clean, tidy and warm.

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Review from M S (Granddaughter of Resident) published on 10 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother recently came to the home for a weeks respite. After a week on the residential floor, she decided she enjoyed the experience of being around other elderly residents for company and the safety aspect of having the carers close to hand if needed. All the carers have been amazing and friendly
and respected my Grandmothers dignity at all times. We hope my Gran can stay long term at Hafan Y coed as this is certainly the best place for her and her ongoing dementia concerns.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you for such a lovely review and we are so pleased that you have taken the time to leave us one. It always boosts the morale of the team when we receive comments like these. Thank you again.


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Review from M L (Daughter of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in well in Hafan-Y-Coed, such a friendly place. The staff are brilliant and I know my mum is in safe hands.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you so much for taking the time to review us. The team always go above and beyond to ensure each and every resident get the care that they deserve. I will share the review with the team.


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Review from Y M (Friend of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend since she arrived at the home. I have always been impressed with the lovely rooms, the warmth, friendly and lovely way the staff treat her.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you so much for the lovely review. The team will be delighted to know that you think so highly of the care your friend is receiving. I will share your review with the team.


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Review from A L (Niece of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the standard of care and attention given to my Aunt over the last 5 years.

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Review from A B (Wife of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are professional, caring and friendly. The standard of care is wonderful. My husband has been a resident for almost 12 months and I feel that he is being properly cared for and safe in his surroundings.

Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care Home

Thank you for your kind words, it will mean the world to the team that you have taken the time to review our care.


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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (613 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 646 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager

Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.


Katie

Katie Sheppard

Job Title: Administrator

Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.


Chloe

Chloe King

Job Title: Administrative Assistant

Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.


Marie

Marie Spires

Job Title: Lead Activities Coordinator

Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!


Clare

Clare Hanford

Job Title: Activities Coordinator

Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.


Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator

Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.


Nicola

Nicola Kearney

Job Title: Head of housekeeping

Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.


Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion

Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.


Vicky

Vicky James

Job Title: Team Leader

Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.


Ryan

Ryan John

Job Title: Housekeeping Assistant

Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.


Jonathan

Jonathan James

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.