Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 154 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

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Care Provided by Barchester Hafan-Y-Coed Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 107 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Morgan (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hafan-Y-Coed Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.


  • Parking

  • The home has parking available on site for visitors.


Barchester Hafan-Y-Coed Care Home Reviews (154)

Total of 154, showing 121-140
9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.929) out of 10, based on 54 reviews in the last 2 years. Over all time Barchester Hafan-Y-Coed Care Home has 154 reviews.

Overall Experience

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Review from Harry M (Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you are unfortunate to need care and help, I do not hesitate in writing that Hafon-Y-Coed is the best home in our area. When I have needed care or help in any form it has been there for me. Not only are the patients fortunate in having Hafan-Y-Coed, Barchester Homes are very fortunate in having the
staff they do.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your kind review. It means so much when our residents take the time to review us. I will ensure the team reads your kind words.


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Review from Haydn J (Friend of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a great deal of experience visiting family and friends in care homes in the wider Llanelli area. We were greatly impressed by the ambience immediately apparent on entering the foyer of Hafan y Coed: more like a luxury hotel than a care home and head and shoulders above anywhere else in the locality.
This impressive start was only amplified with our every contact with members of staff, whose manner and attention to detail exemplified a truly dedicated approach to their various tasks. The decor, layout and staffing of every area again was reminiscent of a fine hotel and the ready availability of refreshments for visitors added even further to an uplifting experience, so different from the depressing atmosphere often apparent in other establishments.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for taking the time to write such a lovely review. It means so much to the team and I will share your kind words at our next team meeting.


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Review from Sarah J (Granddaughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the care of the staff and cleanliness of the facilities. First class service.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for taking the time to review us. I will pass your kind words onto the team.


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Review from Debbie T (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hafan-Y-Coed is my mother's home and has been for nearly seven years. The Managers have ensured the atmosphere is homely, whilst maintaining a caring and professional surroundings. My Mother is very happy at Hafan-Y-Coed. We as a family think of all the staff as part of our extended family.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you Debbie for your kind review. It is important to us that the families of our residents feel part of everything we do here at Hafan y Coed and that we continue to work closely with all families.


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Review from M H (Wife of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The day my husband was admitted to Barchester Hafan-Y-Coed Care Home was a sad day. As my husband and I had been in the Christian Ministry for 50 years, on several occasions we had visited residents in Barchester Hafan-Y-Coed Care Home. The welcome we received was amazing, so warm and friendly. My husband
is suffering from Parkinson's which is progressive. There have been many ups and downs. Barchester Hafan-Y-Coed Care Home staff have always been helpful and kind to us both. It will be two years since my husband was admitted and I can say most sincerely I thank God for Barchester Hafan-Y-Coed Care Home for taking care of my husband the way they have.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for taking the time to write such a lovely review, it means so much to the team and I will share your review with them.


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Review from Brian L (Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my stay here I have been very well cared for by staff who are so attentive to my condition and needs and the food is second to none, both in quality and variety.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

It is our pleasure to care for you at Hafan Y Coed and thankyou so much for your kind review.


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Review from F W (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, caring team - respectful, kind, supportive and welcoming to family and residents alike. Hafan is a nurturing home-from-home where quality of life is enhanced and affirmed, and individuality is appreciated. I am beyond happy and grateful for having Dad move here knowing he is now receiving
the best possible care and that his days are filled with companionship, community and happiness.
There is a wide range of activities each week and regular trips organised. The good is delicious and freshly prepared and the general atmosphere is calm and relaxing. I cannot praise the home and all the staff within it highly enough.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for taking the time to write such a lovely review. We are so happy you feel your dad's quality of life is being enhanced by being with us at Hafan Y Coed. I will share your kind words with the team, they all work so hard and these kind words will mean so much to them.


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Review from G B (Daughter of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Hafan-Y-Coed Care Home. All the staff were excellent, very caring and treated my dad with dignity and were so kind to him. First class cleanliness and the food is lovely.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for your kind review, it was our absolute pleasure to care for your father and get to know him for the short time he was with us. I will definitely share your kind words with the team.


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Review from Jennifer D (Wife of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent and staff very helpful with whatever your needs are.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you very much for your kind words.


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Review from Ryland L (Husband of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much for the staff. If I ask for something to be done, there is never any fuss and it is done straight away. I am extremely happy with the care given to my wife. I would recommend Barchester Hafan-Y-Coed Care Home to anyone looking for a happy caring home.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you very much for taking the time to review us. I will pass your kind words onto the team.


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Review from Helen H (Daughter of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Barchester Hafan-Y-Coed Care Home since November 2018. I cannot fault the standard of care he has had since his admission. The staff are wonderful, professional and caring and the facilities are excellent. The rooms are large and the furnishings are modern and of a high standard.
My father is extremely happy here. The food is excellent with plenty of choice and the activities are plentiful and there is a real sense of community.

Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care Home

Many thanks for your kind review. It is very important to us to know your father is happy here at Hafan y Coed.


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Review from Andrew B (Grandson of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to thank all the amazing staff who looked after my grandfather at Hafan Y Coed. The care and love they gave him was amazing. He was so well looked after. The whole team are heroes in my view. Everyone is so friendly, whether they are cleaners, carers, nurses and kitchen staff. Nothing was
ever too much trouble for anyone. The support everyone gave my family right up to the end made the last few days far more bearable. Thank you all !!

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Dear Andrew,
Thank you so much for your kind review. The team at Hafan-y-Coed all play a vital role in caring and supporting the people we work with. Again it was an absolute privilege to be part of your grandfathers journey.
Thank you again on behalf of the team.


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Review from Roy S (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy living here.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review Roy.


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Review from Christine H (Daughter of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Hafan-Y-Coed a couple of months ago. He has dementia and is cared for by wonderful staff. Everyone is so friendly and the staff are always smiling and happy.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Hi Christine thank you for your lovely review. The team are very happy to have the privilege of being able to support Dad. I am sure they will be thrilled with your positive comments. Thank you again.


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Review from David P (Brother of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of the home is superb. The staff are very friendly and efficient and the atmosphere is great. The food is very good. As a visitor, I am always treated with respect and feel very welcome. Overall a very good home.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Dear David, Thank you for taking the time to review Hafan-y-Coed. We are so very pleased you feel the home is 'superb'. I will ensure your comments are shared with the team as I know positive feedback is so very important to us all.


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Review from Helen H (Daughter of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident here for just over a year and I am very happy with the care he receives. My dad was immobile, non-compliant with his medication and needed encouragement to eat and drink, after a lengthy stay in hospital he wasn't in very good health generally as well as suffering from dementia.
The care, attention, respect and compassion the staff show to dad is very reassuring. I like the fact that dad is always wearing his own clothes (which wasn't always the case in a previous home) and he is always clean and tidy. My dad is also unable to verbally communicate with staff but they have made a massive effort to get to know him and can now read his facial expressions and dad is now mobile, eating well and takes his medication with little fuss most of the time. Seeing someone you love with dementia is devastating and the care my dad receives is brilliant and he is contented and happy the majority of the time and I know my dad is being well looked after. Thank you so much to all the staff.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Dear Helen, Thank you for such a wonderful review, I know the team working with Dad on Ty Pemberton enjoy every minute.


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Review from Philip A (Son of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When it was decided that my father should go into a care home, we weren't happy as we had so many preconceived ideas about care homes. We couldn't have been more surprised. The staff were absolutely wonderful. They treated my father and we as a family as if they'd known us for decades. My father was
at a difficult stage in his illness but the staff were so welcoming, kind and understanding, we were overwhelmed by them all. Sadly, he wasn't able to take advantage of the fantastic food and all the activities on offer but they deserve a special mention and shouldn't be underestimated. Thank you all, so very much. I would highly recommend Hafan-Y-Coed.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Hi, Philip


It was truly our honour to work with your father and get to know you all, thank you for kind words and recognition of the activities and work the kitchen does on a daily basis it means so much to the team.


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Review from T G (Wife of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my husband was comparatively only a resident for approx 4 and a half months he had the best of care. His carers were kind, friendly, courteous and caring. My husband did not settle to his environment very well as he clearly missed his home life. As the situation was not of our choosing, early
days were quite difficult; not only did the staff care for him but they also took care of me.

Reply from Sherri, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review Theresa, it means so much when people take the time to feedback such positive responses.


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Review from Christine V (Relative of Resident) published on 15 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member is very happy and relaxed at Hafan-Y-Coed Care Home. The care is faultless.
Staff are extremely helpful and caring. Activities offered are appropriate and enjoyable. He enjoys the catering and his daily needs are fully cared for. Staff are approachable and extremely caring. Highly
recommend.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for such a positive review, it is a lovely reflection of how hard the team work here at Hafan-y-Coed everyday.


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Review from R J (Wife of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been here for 3 years. I am very happy with the home and the care and they look after him very well.

Reply from Sherri sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review Renee and your continued support at residents family meetings.


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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (613 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 646 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager

Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.


Katie

Katie Sheppard

Job Title: Administrator

Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.


Chloe

Chloe King

Job Title: Administrative Assistant

Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.


Marie

Marie Spires

Job Title: Lead Activities Coordinator

Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!


Clare

Clare Hanford

Job Title: Activities Coordinator

Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.


Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator

Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.


Nicola

Nicola Kearney

Job Title: Head of housekeeping

Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.


Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion

Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.


Vicky

Vicky James

Job Title: Team Leader

Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.


Ryan

Ryan John

Job Title: Housekeeping Assistant

Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.


Jonathan

Jonathan James

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.