Parc Wern Care Home

Parklands Road, Ammanford SA18 3TD
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7.9 33 Reviews
  • Parc Wern Care Home, Ammanford
Parc Wern Care Home in Ammanford provides quality nursing and dementia care for up to 59 residents in a safe, welcoming, and scenic setting.

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Care Provided by Parc Wern Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Wilson Ncheke (Acting Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 1996
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Parc Wern Care Home Reviews (33)

Total of 33, showing 1-20
7.9

Parc Wern Care Home has a Review Score of 7.9 (7.918) out of 10, based on 1 reviews in the last 2 years. Over all time Parc Wern Care Home has 33 reviews.

Overall Experience

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Review from S W (Son of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Didn't know what to expect when my mother was taken in, but I can honestly say that any fears I had were quickly dispersed. The care the staff demonstrate is absolutely fantastic. They treat my mother with love and dignity. I couldn't be happier, and the quality of food is nothing like the horror stories
sometimes reported. There is plenty of choice and all looks fantastic. Well done everyone and thanks.

Reply from Emma Lloyd, Home Manager at Parc Wern Care Home

Thank you for your kind review, we appreciate your feedback. I'm pleased that you are happy with the support your mother receives, and we hope that she is feeling settled and comfortable here at Parc Wern Care Home.


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Review from S J (Mother of Resident) assisted by family/friend published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident is very well looked after and his mobility has improved since he has been at Park Wern. His good appetite is well catered for and attention is given to his personal care.
All staff show care and respect for him.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from O J (Wife of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A pleasure to visit Park Wren always. The staff are friendly and welcoming. They are so willing and helpful. A big thank you to them all. The chips leave a lot to be desired. Puddings are good.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Tim L (Son of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from vascular dementia and has come to regard Parc Wern as his home. As I live 200 miles away but visit regularly, I am also made to feel extremely welcome when I visit. I keep in daily contact with my father and even when he has difficult days, I am always reassured that he is being
well cared for and treated with dignity and respect. There is an empathy from the staff that care for him which is noticeable, and there is a welcoming feeling as soon as you enter the home. All of the staff are professional and very approachable. A tribute to the management of the home. Many thanks for taking such good care of Dad.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from E W (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother really enjoys her experience at Parc Wern, although she has experienced a lot of illnesses due to her disability/stroke and maybe her age (98) recently, the quality of care has helped her feel happy in herself and has recovered from her ailments. With several concerts and sing-a-long, my mother
enjoys anticipating with them. The carers seem to make time to listen as well as care for the residents, so they all know her life history.
We, as a family, are hoping to continue this quality of life for her.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback


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Review from L J (Niece of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my uncle on Monday and was so pleased to see him settled and looking so good. The family atmosphere and concern of the staff was a joy to see.
The staff are so approachable that it makes it easy for my aunt to visit her husband every day and she always comes away knowing he is in the best
hands.
Ten out of ten to you all.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wen Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Teresa E (Wife of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Parc Wren since August 2017. I visit him every day and I am made as welcome now as I was on my first visit by the manager and staff who are truly exceptional. The care they give to my husband, the reassurance if he's unhappy or agitated and other residents alike and
dare I say it, the love that radiates from everyone is heartwarming.
Thank you.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wen Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Gillian H (Sister of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my visits to Parc Wern it is evident that the staff are very caring and aware of residents needs. They are extremely approachable and readily discuss and reassure us regarding any concerns we may have. My brother always looks content, well groomed and well nourished. It is a great relief to the
family knowing that he is being well cared for in view of the very distressing events we have experienced in previous care homes.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Deanna M (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very happy with the care my mum receives in this home. She is always happy when I ask her how she is feeling here. The carers are all very friendly and happy to stop and talk.
Sometimes the food isn't at all hot.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Delyth J (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This setting is so very welcoming to new residents and their families. My mother arrived from another residential home in September 2018. She settled very quickly. The care, both day and night is excellent. The staff work as a team. They can be approached at any time when we have a question and any
problems are actioned immediately. The staff very quickly learnt about the needs of my mother, so they can anticipate any difficulties and deal them very quickly. Management is excellent - the manager is aware of everything going on at the setting. It's a very caring, happy and safe place. My mother's needs are completely met, having adapted the caring to meet her changing, more fragile needs in her 98th year. We are lucky to have found Parc Wern for her.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Matthew R (Son of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother needs caring for and her needs appear to be met at Parc Wern. The layout of the building works very well and though her bedroom is small, it's adequate for what she needs. My mother seems happy most of the time and her health and wellbeing at present are the best they've been for the past
18 months. I put this down to being well cared for. The food is adequate and my mother has been a great cook in the past, so the food she receives now is not comparable to what she used to cook, but she eats enough. The staff are truly impressive and a great, friendly bunch. We would prefer my mother to be in her own home but as this isn't possible Parc Wern is the next best thing.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from David J (Husband of Resident) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall view of this care home is excellent. My wife has been at Parc Wern for 7months and we have been very happy with the care that she receives.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Marie C (Civil Partner of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of this home has been a very positive one. The staff are exceptionally caring and compassionate, notably not just towards the resident but also towards her visiting partner which is very much appreciated. There is a pleasant family atmosphere and our impression is that it is well run.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from N T (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is in the secure unit at Parc Wern. During my visits, I am kept up to date with how she is and how she has been. She is treated with dignity and care in what appears to be a sometimes difficult environment for the staff. The staff are conscientious and attentive to all the residents and their needs
and always have a smile for both residents and visitors.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Donna D (Niece of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, accommodating, patient, exceedingly helpful and joyful staff. My aunt absolutely loves being in Parc Wern, I can't ask for better. Gorgeous surroundings and excellent food menu. Treated with dignity and good to have fun with staff members. Loves having her hair done every week and feet
when needed. Services are brought to the residents which is invaluable.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Wayne H (Son of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all at Parc Wern for caring for my father for the last 9 months.
All staff were friendly but very professional at all times.
My father suffering from dementia was always cared for, for his individual needs.
There was always a joke or some song to ease the time.
Drinks and snacks were plentiful
in between meals.
Meals were cooked to his liking and made sure he was eating properly.
Thanks.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Bridget Ann G (Sister of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my sister at Parc Wern for the last 2-3 years and have never ever seen the staff not caring for the residents. The staff here are brilliant from the manager down to the cleaners. I am over the moon for my sister staying at Parc Wern.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Garwyn D (Son of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we vsiit Parc Wren, we are always very impressed with the care given to my father by all staff working there.
Nothing is too much trouble for the manager and her staff.
I am very appreciative of the care and suport my dad has had at Parc Werm and it means a great deal to me to know that
he is safe and well cared for.
A very big thank you to all the staff.

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Review from Alun R (Husband of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Parc Wern are excellent. One only has to ask about/for anything and it's actioned straight away.


The food is good. I have had many meals there.


The home is always very clean.


In summary, I would say it's five star.


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Review from Royston John P (Friend of Resident) assisted by family/friend published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the way they look after my sister-in-law and any of the residents in their care. No matter what the residents need or require is no problem whatsoever. The home and grounds are a pleasure to see. Clean and tidy. All of the staff are so friendly, they always acknowledge
your presence. When the staff distribute the meals they smell so nice it makes my stomach roll. Scrumptious. I cannot think of anything else to say, except to say that homes cannot get much better than Parc Wern.

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Current Review Score: 7.9 (7.918)

Overview of Review Score

The Review Score of 7.9 (7.918) out of 10 for Parc Wern Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Parc Wern Care Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.085 Points relating to the number of positive Reviews for Parc Wern Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 1 Positive Reviews ÷ 11.8 = 0.085

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Emma

Emma Lloyd

Job Title: Registered Manager

I am a registered nurse with over 25 years of experience. I have registered manager experience within Social Care and also have a Health and Safety Qualification.


I love working in an elderly care setting and enjoy socialising with my residents. I am happy when I see their smiles and know that they have choices about their care and the way they want to live within the home.


Frequently Asked Questions about Parc Wern Care Home

What types of Care is Parc Wern Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parc Wern Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Parc Wern Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Parc Wern Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parc Wern Care Home to the centre of Ammanford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.