Albert Edward Prince of Wales Court

Penylan Avenue, Porthcawl CF36 3LY
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9.9 108 Reviews
  • Albert Edward Prince of Wales Court, Porthcawl
Purpose-built in 1973 and refurbished in 2000, Albert Edward Prince of Wales Court stands in extensive, well-kept grounds situated one mile from Porthcawl town centre and the Promenade.

Within the grounds there are beautiful inner courtyard gardens made up of a fishpond, scented garden and herb garden for residents to sit in, relax and enjoy the outdoor space. There is also a bowling green and Club House in the grounds where matches are played throughout the season.

The Home is divided into ‘family-style’ house group units, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.

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Care Provided by Albert Edward Prince of Wales Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alison Aberdeen (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1973
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Albert Edward Prince of Wales Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,051 – £1,450
    • Self-Funded Residential Dementia Care £1,315 – £2,225
    • Self-Funded Nursing Care £1,484 – £2,133
    • RESPITE Self-Funded Residential Care £1,156 – £1,595
    • RESPITE Self-Funded Residential Dementia Care £1,446 – £2,447
    • RESPITE Self-Funded Nursing Care £1,632 – £2,346

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Albert Edward Prince of Wales Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Albert Edward Prince of Wales Court Reviews (108)

Total of 108, showing 41-60
9.9

Albert Edward Prince of Wales Court has a Review Score of 9.9 (9.922) out of 10, based on 30 reviews in the last 2 years. Over all time Albert Edward Prince of Wales Court has 108 reviews.

Overall Experience

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Date Published

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Review from Joan M (Sister-in-law of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my brother-in-law going into hospital, his care and passion from the home was excellent, I must say since his discharge his care has been second to none. They are brilliant. I am so pleased he is in their care and I can only say thank you.

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Review from Gareth A (Son of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved into the Albert Edward Prince of Wales Court in May 2022. The management team at the home provided excellent pre-entry advice and guidance to the family and were very accommodating when I visited to look at the facilities. Dad's move went well and the whole team have made him very welcome.
As with all moves of this nature, there is a need to introduce new care professionals and administrative tasks to attend to but these have all been undertaken smoothly. Four weeks in and the family are very pleased with the care Dad is receiving.

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Review from Anne W (Wife of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident since January and I cannot praise the home highly enough. The staff are brilliant and they know all our names - mine, my son and daughter and even the dog! The food is excellent, it is really home from home. I am very pleased that my husband is well taken care of. Highly
recommended.

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Review from William C (Husband of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I submitted a review 1 week after my wife took up residence in Ireland House. My wife has now been a resident for 7 weeks. My initial, very positive, review has been justified in all aspects of my wife's care. All members of staff are consistently professional and caring with nothing being too much
trouble in the care they provide. Management, as I previously noted, is visible at all levels and very approachable to staff, residents, and families. In 7 weeks I have found nothing of a negative nature that would justify comment.

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Review from P P (Son of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care my father receives at Albert Edward Prince of Wales Court. This includes not only the team on the specialist dementia unit but also everyone else I have had contact with - receptionists, cleaners, managers etc. The staff on the unit are always friendly and well informed
about the status of my Dad - how he has been in recent days and upcoming appointments. They are also very accommodating in dealing with problems my Dad has (so for example they keep his shaver in the office to prevent my Dad from throwing it out, which he has a tendency to do). Every single member of staff is sympathetic and helpful. My siblings and I are very glad we choose this home for our father.

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Review from Steve R (Son of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff directly looking after my mum have always been welcoming, friendly, informative and supportive whenever I've visited or telephoned.

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Review from Claire P (Daughter of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at the Albert Edward Prince of Wales Court care home in January 2022. I couldn’t have wished for her to be in a better place. The staff were fantastic nothing too much trouble and the care she was given was wonderful I cannot praise them enough. They not only cared for my mother
they also supported her family at this difficult time. I will never forget what they have done for us as a family thank you.

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Review from Kevin R (Son of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently under "End of Life" care and as such, I am spending a lot of time at the home where I find all of the staff to be sympathetic, helpful and caring. At one time when I got to mums room the door was slightly ajar and from the discussion, I heard they were in process of freshening
up my mother with a wash and change of clothes. The staff did not know I was stood outside the room but what I heard was the two carers talking in a very quiet friendly caring manner towards mum, which to me confirmed that I had made the right choice in selecting this well run home where all the staff from the home manager down to the ladies who clean the rooms are a credit to themselves, the home and to The Royal Masonic Benevolent Institution.

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Review from A R (Resident) published on 19 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having completed approximately 20 weeks in residence I feel that I am now in a position to comment on my experience to date. My stay so far has covered and met all aspects of care and support identified in my decision to avail myself of the services provided here and for which I am most grateful given
my recent ill health episodes which necessitated short-term hospital admission. However, it is much to my surprise and disappointment that my otherwise lovely room does not have an ensuite shower - a definite minus point in this enlightened age of facilities!

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Review from Tessa M (Daughter of Resident) published on 19 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the home is of a very high standard. The senior administration staff are excellent, highly efficient, and helpful. Caring staff are kind and responsible. The home is immaculate with a high standard of cleanliness and hygiene.
However, meals are appalling! Lowest standard possible - almost inedible.
My mother is often hungry and I try to bring in sandwiches etc as she cannot eat the food in general. Other residents and staff agree on the dreadful catering.

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Review from L S (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The building is light and airy with pleasant views to the outside even in the corridors because the building is constructed around courtyards. The staff are without exception warm, friendly, and professional. They seem a very happy team and in the 9 years I have been visiting there has been little staff
turnover, so my mother sees the same friendly faces and hears the same voices. I'm sure this is reassuring for her. In all these years I have been confident that my mother is receiving the best possible care. There are lots of activities and large open lounge spaces to encourage residents and families to socialise.

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Review from Susan M (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only recently moved into the home, but the care from day one and even prior to moving in has been faultless. It was a very stressful and difficult decision to make regarding my mothers new home, but the whole team have been very reassuring (receptionists, housekeeping, carers, maintenance).
I now have peace of mind that my mother is being well looked after in a caring environment. The home is always spotlessly clean, and there are numerous activities going on to provide stimulation and entertainment. I would highly recommend to anyone looking for a placement for their loved ones. Keep up the great work, everyone!

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Review from Muriel C (Sister of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has excellent staff, a warm atmosphere and is exceptionally clean. Always when you visit, everyone is happy to help whenever there is something you're not sure about. In my opinion, everything is impeccable.

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Review from Elizabeth W (Granddaughter of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend this care home enough! They have made my grandmother feel like part of the family, thank you so much for the amazing service provided to the residents and visitors. Forever grateful for the care provided.

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Review from Jill W (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Albert Edwards Prince of Wales Court has been extremely helpful and accommodating with regards to my mum, this place and staff are a cut above with genuine interest and care. It is a traumatic time when someone you love has to go into a home you feel a failure, and it's hard to come to terms
with. Everyone at Albert Edward makes you feel welcome and all are very approachable. Thank you, Albert Edward.

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Review from C H (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home since March of this year and having come from the hospital all I can say is that the home has made her very comfortable and caters for her every need. The staff ensures that she gets involved with all sorts of activities, and they are very well thought out and various. The
staff are very welcoming and helpful as well as being very kind and caring towards my mum. I feel that my mum is having the best possible care.

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Review from Mark W (Son of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact to the moment my mother became a resident, we have found the whole experience to be very professional and supportive in every way possible. All the staff are attentive, polite courteous, respectful and always willing to assist and help to resolve any situation with ease. We would
have no hesitation in highly recommending the Albert Edward Prince of Wales Court to everyone seeking a supportive and safe home full of new friends for their loved one, where dignity and respect are delivered with a smile and care. They can't do enough to help. Faultless to the last degree.

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Review from Mark W (Son of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with some trepidation we agreed to my parents moving to Albert Edward Prince of Wales Court. My mother moved in first followed by my father 6 months later. The care and attention they both receive is second to none. This applies to all staff working there from all disciplines. I thoroughly recommend
this care home. They all have worked their hardest throughout the pandemic, so life can go on as normal. If I could book a room for myself I would!

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Review from Paul M (Husband of Resident) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is run with a total care approach and not as a business. They have great communications with residents families and we have been kept fully informed during the pandemic. Everything is spotlessly clean, modern and fully functioning.

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Review from Chris M (Son of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's the carers/staff that make this home so very special. The team has been dedicated to the care of my father; they are a fantastic group - thank you!

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Albert Edward Prince of Wales Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Albert Edward Prince of Wales Court is calculated as follows: ( (333 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 359 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Albert Edward Prince of Wales Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (6)

Alison

Alison Aberdeen

Job Title: Home Manager

Joined: 2017

I have worked within the Health and Social Care sector all of my working life, with the last 8 years as a Home Manager. I have completed a Bachelor of Sciences in Health Studies and a Level 5 LHSCS (Adults’ Residential Management) for Wales and Northern Ireland.


Teresa

Teresa Picton

Job Title: Deputy Home Manager

Joined: 2008

I have worked at Albert Edward Prince of Wales Court for many years, firstly as a carer between 1992 and 1996. I then completed my nurse training and returned to the Home in 2008 in the role of RGN in our nursing area, and then progressed to my current role.


Before coming back to Albert Edward Prince of Wales Court, I worked as an Advanced Practitioner and independent Prescriber at the Royal Glamorgan Hospital, out of hours. I also managed the hospital at night in the absence of the coordinator.


I decided to retire from the NHS and join the team at Albert Edward Prince of Wales Court, and have enjoyed my time here. I am very proud to be part of this team.


In my spare time, I enjoy travelling in my motor home and knitting, especially for our residents' stalls at events. I am part of a quiz team in our local pub and enjoy being part of the Home's events.


Donna

Donna Griffiths

Job Title: Business Relationship Manager

Joined: 2018

I began my care career in 2007, completing NVQs and working my way up to Deputy Home Manager. With the opportunity to be part of a commissioning team for the flagship home of a previous care provider, I moved into care home administration before joining RMBI Care Co.


Here at Albert Edward Prince of Wales Court, we strive to provide the best care and exceptional service to all from the moment they walk through our doors.


Nicola

Nicola Osborne

Job Title: Activities Coordinator

Joined: 2022

I am part of a small team responsible for providing a range of activities for our residents. Our aim is to make activities fun, stimulating and beneficial, and to really make a difference in our residents' lives.


A warm smile, a kind gesture and a listening ear are essential for this role, and we try to embrace this every day. Being a little crazy is also beneficial, my role model for this job would have to be the iconic Sir Charlie Chaplin. We might not manage to change the world like he did, but we will certainly try to fill our Home with smiles!


Shelley

Shelley Owen

Job Title: Training Manager

Joined: 2018

Having worked at Albert Edward Prince of Wales Court for 5 years, I have worked my way up to my current role as Training Manager. I have many qualifications, including a degree in Health and Social Care practice, and I am working towards further qualifications in my current role.


I work closely with residents and staff, so remain fully aware of the needs of residents. I use this experience during training sessions to make it relatable and real, and to keep our staff and residents safe.


Simon

Simon Roberts

Job Title: Facilities Manager

Joined: 2015

I’ve been working at Albert Edward Prince of Wales Court for the past 8 years as the Facilities Manager. I'm responsible for the upkeep and maintenance of all buildings, grounds, furniture, fixings and equipment.


From school, I started an apprenticeship with the Ministry of Defence as an Aeronautical Engineer and then moved up through the ranks, managing aircraft servicing and their surroundings. I eventually ended up on the business development side, planning and scheduling when I left after 16 years, qualified to HND level.

From there I moved into fleet car sales, working for Sinclair Volkswagen in Bridgend for 6 years. Then I moved into self-employment (painting, decorating and property maintenance).

Having lived in the local area for the past 40 years, I was lucky enough to fall on my feet and land the Facilities Manager's job at Albert Edward Prince of Wales Court. It is a wonderful place to work and only a stone’s throw away from my home and family.