Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
Albert Edward Prince of Wales Court has a Review Score of 9.9 (9.922) out of 10, based on 30 reviews in the last 2 years. Over all time Albert Edward Prince of Wales Court has 108 reviews.
Review from J S (Daughter of Resident) published on 10 May 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Peter D (Regular Volunteer) published on 21 March 2018
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5.0 out of 5
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Review from H E (Daughter-in-law of Resident) published on 20 April 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Huw E (Son of Resident) published on 20 April 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Erica K (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Helen B (Daughter of Resident) published on 31 March 2017
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Overall Experience
5.0 out of 5
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Review from Elvet W (Resident) published on 31 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from D T (Son-in-law of Resident) published on 29 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Ian K (Son of Resident) published on 29 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Joan H (Daughter of Resident) published on 22 March 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from H A (Daughter of Resident) published on 29 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from N M (Nephew of Resident) published on 15 February 2016
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Overall Experience
5.0 out of 5
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Review from Jim B (Power of Attorney of Resident) published on 10 February 2016
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Overall Experience
5.0 out of 5
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Review from B J (Brother of Resident) published on 4 February 2016
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Overall Experience
5.0 out of 5
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Review from Jean W (Wife of Resident) published on 3 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Christine H (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Mairwen H (Sister of Resident) published on 1 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kristin Mewald, Marketing & Communications Officer at Albert Edward Prince of Wales Court
The Home Manager and Senior Nurse have contacted the resident's relative and discussed her sister's needs with her in detail to ensure that she receives the best care possible and can participate in life at the Home as much as her physical condition allows.
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Review from Em J (Son of Resident) published on 1 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from M F (Friend of Resident) published on 1 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from S B (Resident) published on 29 January 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.9 (9.922) out of 10 for Albert Edward Prince of Wales Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.922 for Albert Edward Prince of Wales Court is calculated as follows: ( (333 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 359 Ratings = 4.922
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Albert Edward Prince of Wales Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home Manager
Joined: 2017
I have worked within the Health and Social Care sector all of my working life, with the last 8 years as a Home Manager. I have completed a Bachelor of Sciences in Health Studies and a Level 5 LHSCS (Adults’ Residential Management) for Wales and Northern Ireland.
Job Title: Deputy Home Manager
Joined: 2008
I have worked at Albert Edward Prince of Wales Court for many years, firstly as a carer between 1992 and 1996. I then completed my nurse training and returned to the Home in 2008 in the role of RGN in our nursing area, and then progressed to my current role.
Before coming back to Albert Edward Prince of Wales Court, I worked as an Advanced Practitioner and independent Prescriber at the Royal Glamorgan Hospital, out of hours. I also managed the hospital at night in the absence of the coordinator.
I decided to retire from the NHS and join the team at Albert Edward Prince of Wales Court, and have enjoyed my time here. I am very proud to be part of this team.
In my spare time, I enjoy travelling in my motor home and knitting, especially for our residents' stalls at events. I am part of a quiz team in our local pub and enjoy being part of the Home's events.
Job Title: Business Relationship Manager
Joined: 2018
I began my care career in 2007, completing NVQs and working my way up to Deputy Home Manager. With the opportunity to be part of a commissioning team for the flagship home of a previous care provider, I moved into care home administration before joining RMBI Care Co.
Here at Albert Edward Prince of Wales Court, we strive to provide the best care and exceptional service to all from the moment they walk through our doors.
Job Title: Activities Coordinator
Joined: 2022
I am part of a small team responsible for providing a range of activities for our residents. Our aim is to make activities fun, stimulating and beneficial, and to really make a difference in our residents' lives.
A warm smile, a kind gesture and a listening ear are essential for this role, and we try to embrace this every day. Being a little crazy is also beneficial, my role model for this job would have to be the iconic Sir Charlie Chaplin. We might not manage to change the world like he did, but we will certainly try to fill our Home with smiles!
Job Title: Training Manager
Joined: 2018
Having worked at Albert Edward Prince of Wales Court for 5 years, I have worked my way up to my current role as Training Manager. I have many qualifications, including a degree in Health and Social Care practice, and I am working towards further qualifications in my current role.
I work closely with residents and staff, so remain fully aware of the needs of residents. I use this experience during training sessions to make it relatable and real, and to keep our staff and residents safe.
Job Title: Facilities Manager
Joined: 2015
I’ve been working at Albert Edward Prince of Wales Court for the past 8 years as the Facilities Manager. I'm responsible for the upkeep and maintenance of all buildings, grounds, furniture, fixings and equipment.
From school, I started an apprenticeship with the Ministry of Defence as an Aeronautical Engineer and then moved up through the ranks, managing aircraft servicing and their surroundings. I eventually ended up on the business development side, planning and scheduling when I left after 16 years, qualified to HND level.
From there I moved into fleet car sales, working for Sinclair Volkswagen in Bridgend for 6 years. Then I moved into self-employment (painting, decorating and property maintenance).
Having lived in the local area for the past 40 years, I was lucky enough to fall on my feet and land the Facilities Manager's job at Albert Edward Prince of Wales Court. It is a wonderful place to work and only a stone’s throw away from my home and family.
