Bryn Celyn

Bryn Celyn, Maesteg Park, Maesteg CF34 9LS
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9.8 96 Reviews
  • Bryn Celyn, Maesteg
Bryn Celyn is a popular, purpose-built care home in Maesteg, proving the highest standards of residential and nursing care.

The home is tastefully decorated to create a warm and homely environment for the residents, while the compassionate care team provide the highest standard of relationship-centred care.

Outside, the home has a beautiful interactive garden which is designed to encourage residents to continue to live an active and independent lifestyle.

The 'good life' garden features an outdoor cooking station, vegetable patch, greenhouse, and even the home's very own pet chickens.

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Care Provided by Bryn Celyn

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 56 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lesley Mason (Group Operations Manager)
  • Admission Criteria
    • No Smokers
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bryn Celyn Reviews (96)

Total of 96, showing 1-20
9.8

Bryn Celyn has a Review Score of 9.8 (9.784) out of 10, based on 33 reviews in the last 2 years. Over all time Bryn Celyn has 96 reviews.

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Review from D D (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As an emergency respite for my Father, it was a wonderful home. The care and attention which was given was amazing. We can't thank everyone enough! I remember the nurse on duty the day we arrived, him asking my dad, "What can we do for you?" Dad replied - "A bath or a shower please?" the nurse replied,
"Of course, we can do that for you". I knew then, my dad would be cared for with compassion. They did not fail! Maintenance team - Kind and helpful. Entertainment team - welcoming fun and activities most days, wonderful! Christmas, festive activities were fantastic! Everyone welcome. Food always looked nice and nutritious. Receptionist/Management team - welcoming, approachable and very helpful. Although my father was only at Bryn Celyn for a short while, his well-being and care was wonderful. We can thank you, all the staff, enough. Best wishes to all the staff for 2025!

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Review from Howard D (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Bryn Celyn, Maesteg for a few months now. Every time I've visited, the staff greet you with a smile and are very approachable. I cannot stress enough how much of a pleasure it is to visit the home.
My father is very well cared for, always clean and well looked after and also his
room is very neat and tidy. The food is excellent. There is a great selection of entertainment (especially with Christmas).
Thanks very much for your kindness and compassion all, especially working in what could be a stressful job.

Reply from lesley mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback.


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Review from Winifred A (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the service user and have been at Bryn Celyn since August 2024. I was welcomed and settled into my room by the staff.
My room was prepared and decorated and I was allowed to make the room comfortable using personal items from my home.
Friends and family are welcome to visit at all reasonable
times.
The charges to the home are high but I seem to get value for the fee paid.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback.


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Review from Sian K (Daughter-in-law of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keep us well informed regarding any problems with Mother-in-law. She seems very happy and well cared for. The carers are always extremely patient with her. Plenty of activities to keep her entertained. The home arranges hospital visits regarding ambulance and chaperones when required. Our experience
of the home is very good.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback.


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Review from K L (Daughter-in-law of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home offers a warm, friendly environment, the upkeep of the home is maintained to a very high standard, inside and out.
The overall well-being of care and support needs are met. Consideration is given to individual preferences.
Many staff follow the person-centred plans, although do not always
keep up with changes. Some training is required of the use of supporting an individual to insert hearring aids along with ensuring the aid is fully operational.
We, as a family, feel that the home meets the individual needs and would like to thank everyone for the kindness and support they offer.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback. We have taken note of your recommendations and as a home, will continue to offer training and support to the team to ensure all residents' needs are person-centred.


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Review from Julie D (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very happy there and was looked after until the day she died, the best decision I made was for her to go there, recommend to anyone. The staff are very caring and helpful, upstairs and down, food is lovely and catered for her needs for diabetes.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback. Mum was loved by all at Bryn Celyn and will be sorely missed.


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Review from J L (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother appears to be well cared for. There were lots of activities at the home before Christmas. As a family, we feel that we are included and kept up to date in all aspects of her care. My mother enjoys visiting the hairdresser, also enjoys the coffee mornings. The staff appear to interact well
with the residents.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who always appreciate positive feedback.


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Review from P R (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are great and the care given to my father is excellent. Facilities at the home are very good. My father is enjoying his time there and has an excellent rapport with the staff. The cleanliness of the home is very good.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, it is always nice to hear the positive experiences from our relatives/residents. This has been shared with the team who always appreciate positive feedback.


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Review from Jannean S (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for a better home for my mother. The home is warm and comfortable and the staff are all amazing. The choice of daily foods is really good and the quality of meals cooked is excellent. There are plenty of activities to keep residents occupied with trips out and entertainment brought in.
On the whole, there is everything there from hairdressers to nail and foot care. I am more than pleased with the care my mother receives.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, it is always nice to hear the positive experiences from our relatives/residents. This has been shared with the team who always appreciate positive feedback.


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Review from Anne-Marie L (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Bryn Celyn February 2024. Mum's health and mobility had been in a steady decline, so even though this was the hardest decision to make, it was most certainly the best one.
Mum has the best care, her room is beautiful, staff, at all levels, are all wonderful. Mum enjoys home-cooked
food too. She is always offered a choice and can either enjoy in her room or with the other residents in the dining room.
There are quite often daily activities. Mum has a weekly newsletter in her room too so we are aware of what is going on should we wish to join her.
We had visited several other nursing homes before deciding on Bryn Celyn. Bryn Celyn was an easy choice and from the moment I walked in through the door, it felt like home.
If you are reading this, looking for a home for your loved one, please don't hesitate to get in touch with Bryn Celyn. They will help you all they can.
Keep doing what you are doing Bryn Celyn, you are wonderful.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, it is always nice to hear the positive experiences from our relatives/residents. This has been shared with the team who always appreciate positive feedback.


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Review from Peter J (Nephew of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great home, the staff are friendly, caring and engaged with the residents every day. From the start (September 2024), they have treated my aunt as an individual and engaged with her as an adult who can make choices and not as 'just another' resident.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, it is always nice to hear the positive experiences from our relatives/residents. This has been shared with the team who always appreciate positive feedback.


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Review from Julie B (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Celyn was our first choice for our mother since being admitted in August 2024, we are very happy with the care she receives. The staff are very professional, caring and supportive not only of our mother's needs but also to, us as a family, nothing is ever too much trouble. We, as a family, are
very grateful for all that you do and we thank you for all your hard work.

Reply from Lesley Mason, Group Operations Manager at Bryn Celyn

Many thanks for leaving your kind review, it is always nice to hear the positive experiences from our relatives/residents. This has been shared with the team who always appreciate positive feedback.


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Review from P J (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my father receives in Bryn Celyn, as a family. The staff are so helpful and very easy to talk to and the nursing staff are very approachable.

Reply from Nicki Williams, Manager at Bryn Celyn

Many thanks for leaving your kind review, this has been shared with the team who are always grateful for feedback.


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Review from Clive T (Son of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Celyn is warm and welcoming. The staff are attentive and caring. It took my dad a while to settle but the staff took time to encourage and support him. He is slowly taking part in the variety of activities available and is eating with new friends in the dining room.
Thank you.

Reply from Nicki Hockly, Manager at Bryn Celyn

Many thanks for taking the time to leave this kind review, I have shared your feedback with the team who are always grateful for the recognition. I am pleased Dad is now settling in well.


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Review from Susan J (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Celyn was our first choice when looking for a nursing home for Mum as ever since our very first visit, all the staff have been pleasant, friendly and take time to say hello or chat. Nothing is too much trouble.
Mum is very happy, content and settled here and on days when she is well enough to
get up, she is always nicely groomed and dressed as she would be at home. We feel comfortable knowing she is being so well cared for.
The cleanliness of the home is superb and we particularly love having a cuppa with Mum in the cafe area.
The communication from all staff is excellent and we would feel comfortable raising a concern if one arose, as anything we want to talk about has always been treated with the utmost respect and attention.

Reply from Nicki Hockly, Manager at Bryn Celyn

Many thanks for taking the time to leave a review, I am so pleased you're happy with Bryn Celyn. It has been a pleasure to welcome not only Mum but all your family. I have shared your review with the team.


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Review from Michelle A (Granddaughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came from hospital to Bryn Celyn after a major stroke. She was welcomed with open arms and has been looked after like family. I struggled to leave her here but after a few weeks, I was very happy she was safe and cared for. The lifestyle team are sent from heaven and take Nan out and have encouraged
her to join in activities and socialise. The carers and nursing team are amazing and are always keeping me in the loop with her health. Thank you all for making a hard decision easier.

Reply from Nicki Hockly, Manager at Bryn Celyn

Thank you for your kind review, this has been shared with our team. We are so pleased you are happy with the service at Bryn Celyn. Warm wishes.


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Review from Josh A (Great-grandson of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Bryn Celyn earlier this year, the treatment my nan has received has been astounding. They regularly schedule activities for residents and day out, and the staff are all extremely professional and friendly. They work hard to encourage and motivate my nan to engage in activities that will
benefit her physical and mental health. The care team have done an amazing job in assisting my nan whilst recovering from what should have been a fatal stroke.
I can't thank the staff enough for the way they have cared for my nan since she moved here.

Reply from Nicki Hockly, Manager at Bryn Celyn

Thank you so much for taking the time to leave such a kind review. We are pleased your nans experience is so positive. Your review has been shared with the team who are always grateful for such feedback.


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Review from Ruth P (Friend of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and friendly staff, extremely attentive and good-humoured. Cosy and clean surroundings. Individual respect for my friend, the care given was particular to her, often going beyond the call of duty.

Reply from Nicki Hockly, General Manager at Bryn Celyn

Thank you for taking the time to leave this kind review, your review has been shared with the team. Best wishes.


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Review from Maureen M (Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Good food. Very happy.

Reply from Nicki Hockly, Manager at Bryn Celyn

Thank you for your review, I'm so pleased to see you are really happy here at Bryn Celyn. Best wishes.


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Review from Martin J (Son of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly atmosphere at this home makes you feel very welcome. My father seems very happy here.
There're plenty of activities and something is put on for every occasion.
Staff are very friendly and see to my father's every need.

Reply from Nicki Hockly, Manager at Bryn Celyn

Thank you for leaving a review, I have shared your kind feedback with our team. Many thanks.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Bryn Celyn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Bryn Celyn is calculated as follows: ( (313 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 393 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryn Celyn is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Nicki

Nicki Williams

Job Title: General Manager

Joined: 2020

Hello, I am the General Manager at Bryn Celyn Care Home. I have over 16 years of experience working within care homes. I am a Registered General Nurse with a Level 5 Diploma in Leadership and Management and I have recently become a Nursing Workforce Standards Champion with the Royal College of Nursing.


I love my role and I am passionate about delivering high-quality, individualised care within our beautiful, homely surroundings. We have a great team here at Bryn Celyn and as a small community, we offer a lot of fun and energy making us that little bit unique.


No image found

Sadie Hunt

Job Title: Deputy Manager

Joined: 2023

Hi, I joined the team in 2023. I am the Clinical Deputy Manager and a Registered General Nurse.


I have an extensive background in care home nursing and clinical development.


Frequently Asked Questions about Bryn Celyn

What types of Care is Bryn Celyn registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bryn Celyn provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bryn Celyn have?

There are 56 Single Rooms.

What are the Facilities & Services at Bryn Celyn?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bryn Celyn to the centre of Maesteg?

0.4 mile(s) as the crow flies, distance by road may be significantly further.