Bryn Celyn

Bryn Celyn, Maesteg Park, Maesteg CF34 9LS
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9.8 96 Reviews
  • Bryn Celyn, Maesteg
Bryn Celyn is a popular, purpose-built care home in Maesteg, proving the highest standards of residential and nursing care.

The home is tastefully decorated to create a warm and homely environment for the residents, while the compassionate care team provide the highest standard of relationship-centred care.

Outside, the home has a beautiful interactive garden which is designed to encourage residents to continue to live an active and independent lifestyle.

The 'good life' garden features an outdoor cooking station, vegetable patch, greenhouse, and even the home's very own pet chickens.

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Care Provided by Bryn Celyn

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 56 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lesley Mason (Group Operations Manager)
  • Admission Criteria
    • No Smokers
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bryn Celyn Reviews (96)

Total of 96, showing 81-96
9.8

Bryn Celyn has a Review Score of 9.8 (9.784) out of 10, based on 33 reviews in the last 2 years. Over all time Bryn Celyn has 96 reviews.

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  • 13
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Review from Lyn J (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard and care is excellent and staff are marvellous and I would recommend to anyone.

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Review from M W (Daughter-in-law of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the fact it is trying to keep residents' minds active. it is clean, tidy and a world away from lots of other care homes (in my experience which is like going back in time). The meals are lovely, there is plenty going on and I feel he is being cared for and is safe, which gives us peace of mind.

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Review from Andrea V (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is great. Care is really good and my mother loves it up here. The coffee shop is a great thing to have as well and is very inviting as it looks nice and clean and plenty of people use it. Overall very happy that my mother is being cared for. Better than we expected as we really didn't want
to put her in a care home.

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Review from Aled O (Son of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in all aspects.
Very good food and variety of it.
Good entertainment and lovely trips.

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Review from Lynne D (Friend of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Bryn Celyn for a number of years and have always found that the staff are very friendly and approachable.
They provide a high standard of care which is tailored to individual needs.
They are happy to adapt things to suit the residents when they are asked.

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Review from Susan M (Daughter-in-law of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the home enough. Since my mother-in-law has lived at the home her quality of life has improved greatly. She lived alone and was lonely and depressed. The home has given her a new lease of life. All the staff treat both her and us with respect and care. She loves her new family.

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Review from Patricia P (Daughter of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the services provided for my mum and can see she has settled well.

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Review from L G (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been resident here 1 month but appears happy and well looked after.
Staff always appear helpful and pleasant.
My mother is encouraged to participate in activities and is enjoying the social side.

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Review from Susan H (Daughter of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has settled in really well and if anyone asks if she likes being here she likes being here she says "of course I do". The staff are excellent very caring and always treat residents with dignity and always make sure that they give residents a choice about where they want to go and what to do etc.
All of the family who comes to visit mam are always impressed with the home and the care received.

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Review from Brenda G (Wife of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with lewy body (Parkinsons and dementia) nearly 4 years ago and I cared for him at home. He is now unable to walk or stand and requires hoisting and double handling. He went to Bryn Celyn in January and had settled really well. All the staff are friendly and care for him very
well. There are no visiting restrictions. The manager has an open door policy and I can talk to her about any aspects of my husbands care at any time. The nursing staff are all lovely and understand my husband's needs. Bryn Celyn has excellent social areas so that residents are not confined to their rooms and they are encouraged to eat in the lovely dining room.

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Review from A M (Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past two years, I have received help for every situation that was required.

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Review from Ruth T (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Bryn Celyn in a dreadful state both physically and mentally after a bad experience in another terrible home. Your staff immediately calmed and soothed her and she spent the rest of her respite care with yourselves being looked after to the highest standards.
My dad also came for three
weeks to convalesce and the care he was given was second to none. We believe he would not have recovered from surgery so quickly if he hadn't gone to Bryn Celyn knowing they were both there together was a huge weight off my mind as I live 200 miles away.

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Review from Enid M (Resident) assisted by family/friend published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Food poor standard.

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Review from Brandon-Lee P (Grandson of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice and friendly staff, always happy to help and they take good care of my nan.

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Review from Eric G (Son of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to my mam very friendly and helpful, and appreciate all that they do for her.

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Review from A P (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent several weeks, looking at different homes for my mum. That's difficult enough when you realise that you are no longer able to give your parent the care she needs. This home ticks all of the boxes - I looked and thought, would I be happy here, the answer is yes.


The staff have a lot of compassion

and empathy for the residents, it's odour free, very clean, the food is excellent as I have spent a few afternoons having lunch with my mum. As for the new manageress - what a lovely lady, and very approachable. I can't commend her enough. She has gained my respect, well suited to her position, with her warm, welcoming smile, she takes the time to listen to you, and that is very important. My mother is safe, happy and that is very important to me and all the other relatives.

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Bryn Celyn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Bryn Celyn is calculated as follows: ( (313 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 393 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryn Celyn is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (2)

Nicki

Nicki Williams

Job Title: General Manager

Joined: 2020

Hello, I am the General Manager at Bryn Celyn Care Home. I have over 16 years of experience working within care homes. I am a Registered General Nurse with a Level 5 Diploma in Leadership and Management and I have recently become a Nursing Workforce Standards Champion with the Royal College of Nursing.


I love my role and I am passionate about delivering high-quality, individualised care within our beautiful, homely surroundings. We have a great team here at Bryn Celyn and as a small community, we offer a lot of fun and energy making us that little bit unique.


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Sadie Hunt

Job Title: Deputy Manager

Joined: 2023

Hi, I joined the team in 2023. I am the Clinical Deputy Manager and a Registered General Nurse.


I have an extensive background in care home nursing and clinical development.