Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT
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9.7 51 Reviews
  • Picton Court Care Home, Porthcawl
Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs are.

The team of specially trained colleagues provide tailored care to all residents, including those with dementia.

They pride themselves on providing a happy, friendly and warm environment that lets everyone be as independent or involved as their needs and wants allow.

Picton Court is a stone's throw from Porthcawl town centre and situated 2.5 miles from the famous sea front of Porthcawl, popular not only for its fish and chips, but the annual visit from hundreds of Elvis Presley impersonators. It is also 1.5 miles away from the iconic Kenfig nature reserve and Prince of Wales public house, both of which have a vast history and are famous in the area.

Porthcawl town centre offers a full range of services, including a post office, dentist, pharmacy, hairdressers, doctors and several coffee shops, which residents are encouraged to visit.

Picton Court has regular organised activities according to the preferences and wishes of residents. Organised day trips are arranged to local beaches and restaurants, and social interaction is further encouraged through community and church services, communion, music for health, choirs and concerts.

All bedrooms at Picton Court are unique in shape and dimensions, enjoying panoramic views and offering en-suite bathrooms, televisions, telephone points and fitted wardrobes with matching units and chairs. Picton Court is tastefully decorated and people are encouraged to personalise their rooms with small furnishings, pictures and photographs.

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Care Provided by Picton Court Care Home

  • Type of Service
    • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 76 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Shajitha Augustine (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Picton Court also offers Wifi, complimentary tea and coffee facilities, and vending machines to all residents and families. Arrange to dine with your family members with prior notice.


  • Parking

  • There is free parking onsite


Picton Court Care Home Reviews (51)

Total of 51, showing 41-51
9.7

Picton Court Care Home has a Review Score of 9.7 (9.726) out of 10, based on 19 reviews in the last 2 years. Over all time Picton Court Care Home has 51 reviews.

Overall Experience

  • 44
  • 6
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Date Published

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Review from Megan P (Granddaughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff was most helpful from the time my grandfather arrived until the moment he passed.
Picton Court one of the best homes in Bridgend and staff was most helpful. Very kind and quality care in putting him first.

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Review from Colette C (Power of Attorney of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Picton Court ensured that the respite care for the service user was enjoyable. From the initial telephone call to when the stay commenced was just three days. The staff enabled the service user to re-gain his strength and independence and encouraged him to socialise during his stay.
Highly recommended.

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Review from E M E (Cousin of Resident) published on 25 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is based on twice-weekly visits to my 92-year-old female cousin, who is physically frail but mentally alert and at times, strong willed! It covers a period of 3 years plus. Throughout this time and without exception, I have found Picton Courts care staff to be patient, considerate and above
all, kind and cheerful, whatever the circumstances. The duty nurses have ensured that any medical intervention, whenever needed day or night, has been prompt and effective, and that I am immediately informed.
Meals are wholesome and varied and there is a good range of social activities for residents. Private rooms and communal spaces are clean and airy.
At any meetings with Picton Courts managers, I have found them to be helpful and sensible in offering practical solutions to any problem encountered, with an impressive focus on the best interests of their residents.
Overall, it has been a pleasure, not a duty, to visit.

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Review from Leonard W (Wife of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If my wife did not have the care and support I don't think she would still be here now! I can't thank the staff they are great as their jobs looking after my wife.


Thank you again


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Review from David H (Son of Resident) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a happy environment with very high standards. The staff are excellent, happy and professional.

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Review from J T (Wife of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite care at Picton Court Care Home for one week. The care he received was superb. The staff were so caring, it was incredible. I went in at lunchtimes to give him his meal and we were taken to the conservatory for privacy, which was excellent. I sincerely hope he can stay there
again.

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Review from Annie (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Picton Court enough for looking after Mum for the time she was there. Everyone was always so friendly, positive, reassuring and helpful in every way and their commitment to mum’s welfare and their loving care was evident. Nothing was too much trouble for them and they encouraged
feedback and welcomed family involvement also.

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Review from D J (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After looking at several care homes prior to my mother moving into nursing care, I decided that Picton Court felt the best home to provide her care. She has been at the home since January 2018 and I have no complaints. The care staff are very friendly and helpful and are providing good care to my mother.
Nothing is too much trouble for the care staff.

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Review from Dianna E (Daughter of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court has given the most impressive care I could ever have wished for my mother. Indeed Picton Court has been a second home to her for seven years.
I am very gracious and thankful to all there.

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Review from Roger T (Son of Resident) published on 3 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well Run.
The Food is excellent.
Activities and Entertainment are Superb !!

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Review from Eileen T (Wife of Resident) published on 11 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband is a resident at Picton court. It is extremely well run by the management and nothing escapes their attention which is what a good care home should be like.
The staff are extremely efficient at their duties and residents are looked after with dignity comfort and compassion and are treated
as members of a big homely family.


A full time activities coordinator is there to bring in a social aspect with lots of fun - Bingo, Floor games, Quizzes, Musical activities, Armchair exercises, Reminiscence, Parties, Gardening Club, Fetes, Raffles, you name it he does it including taking the residents out for lunch which they look forward to.
In the good weather many residents and their families enjoy spending time in the conservatories or outside in the gardens which has stupendous views over fields, to the sea and over the Golf Club.
In my opinion Picton Court is the Jewel in the crown of Care Homes. I cannot Praise it enough and am delighted my husband is there.


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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Picton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.726 for Picton Court Care Home is calculated as follows: ( (170 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 223 Ratings = 4.726

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Picton Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (6)

Shajitha

Shajitha Augustine

Job Title: Home Manager

Joined: 2013

Shajitha has worked for Hafod since 2008 and joined Picton Court as Home Manager from 2013.


Shajitha qualified as BSC Nursing in 1998 whilst living in India. Shajitha has always been very committed and compassionate about care and believes her career is the most awarding job.


I enjoy supporting and leading a team full of excellent and dedicated staff who do their very best to give a high level of care to all residents. Although as home manager this can be challenging, I love being apart of the Picton Court team.


Ruth

Ruth Lewis

Job Title: Nurse

Joined: 2006

Ruth qualified as a registered General Nurse in 1989, she went on to work for 10 years in a general surgery in London and Saudi Arabia. Ruth began a career in elderly care 24 years ago and has remained in this area of nursing ever since.


Ruth enjoys working within a strong team as she believes her colleagues are supportive, hardworking and caring.


Ruth finds her job very rewarding as she can see that the residents are so well cared for, safe , comfortable and supported within the environment at Picton Court.


Helen

Helen Gardiner

Job Title: Domestic Team Leader

Joined: 2016

Helen joined Picton court in 2016 where she began working for the domestic team and later went on to became Team Leader.


Helen has completed her NVQ Level 2 in Health and Social Care and works within the care team as well as being Domestic Team Leader.


Helen enjoys being a team leader as she loves working within a team environment, she is thankful for her hard working and dedicated domestic team. Helen has said to find her caring role rewarding and satisfying.


Kathryn

Kathryn Akkad

Job Title: Receptionist

Joined: 2022

Hello! My name is Kathryn and I've been part of the Picton team since early 2022 working as a receptionist.


I love meeting and helping people and working with a great friendly team.


Mandy

Mandy Williams

Job Title: Receptionist

Joined: 2018

Hello, my name is Mandy I have been in Picton for 4 years as a receptionist.


I’m always happy to help, I love the vibe at Picton as everyone is great to work with. and I enjoy meeting the families as they come through the doors.


Judith

Judith Fabin

Job Title: Receptionist

Joined: 2018

My name is Judith and I’ve been working at Picton Court since May 2018 as a Receptionist. I enjoy helping people & working with a fantastic team.